Windows cannot connect to the internet using HTTP ...

[pwl2706]

RE: RandyL (McAfee)

 

Hi Randy,

 

Yes but in the Enterprise version that I have there is nothing like that - just the Port Access control.

 

I checked with the Desktop Team at work (who supply us with the McAfee) and they say my version has no firewall...

 

Anyway, for now I've reset the Winsocks (a guy at work suggested it) and will reboot to see if that helps...

 

I've also tried in the msConfig to remove absolutely everything...

 

Will let you know.

 

Thanks for all your help so far.

 

Philip

[RandyL]

Hi again;

Has there been any change? Like I said I don't use Enterprise Edition but I do know the full suite contains a firewall. Enterprise Edition.

 

Either way I suspect a firewall to be an issue here. Windows, Mcafee or your Hardware firewall. One or more might be blocking you. Also if you are running more then one they might be conflicting.

 

Try disabling all of them temporarily just to see what happens.

[pwl2706]

RE: FireWall

 

Ok,

 

I have no software firewall (at least I can't find one) and still have no luck with HTTP Port 80 ...

 

Is there any way I can find out what is blocking it before I go the whole hog and reinstall Windows?

 

I prefer to avoid this if possible, as I am replacing the laptop in October anyway, and will have to completely nuke the system plus reinstall before selling it, however, I do need IE/Firefox for some websites such as my bank!

 

Is there a simple way of creating another partition with Linux that I can use FireFox on (or even another instance of Windows running in Safe Mode with Networking)?

 

thanks everyone

 

Philip

[RandyL]

Don't get ahead of yourself pwl;

Since your scans were clean this has to be a firewall issue.

 

The way to find out what is blocking it is to disable the most likely programs. Disable all aspects of them for now temporarily.

 

You have three likely suspects. Disable all of them for now to help isolate the cause.

 

Do you know how to disable Mcafee from the Security Center? Right click the Mcafee icon in the system tray and click on the Security Center. From there disable everything.

 

Disconnect the router. Connect directly.

 

Go into Control Panel and Security and turn off the Windows firewall.

 

Try it now. If it works then we can go from there.

 

In regards to your last question there is no simple way. It would be more simple to resolve this issue.

[Dalo Harkin]

Ok - turn off the windows firewall and try to access the net.

If you are using McAfee - disable it -

your router hardwall will be enough to keep the nasties out.

 

If you do the above and it still doesnt work we need to look at the routers home page and see that its all set up in there.

[RandyL]

Please do as Dave suggests.

 

Can you please also explain a few other things.

 

Why is your company supplying a corporate or small business edition of Mcafee for your home computer? This Edition was meant for networked or business PC's if I remember right.

 

Since it is a full suite why is the firewall not installed?

 

Is this a laptop and did it work on the job site?

 

Why are you running Safari as that is most unusual on a Windows PC?

 

Is this your personal computer or does it belong to your company?

 

Either way do as Dave suggests. Let us know please as to what happens.

[pwl2706]

RE: RandyL (Questions)

 

Please do as Dave suggests.

 

Can you please also explain a few other things.

 

Why is your company supplying a corporate or small business edition of Mcafee for your home computer? This Edition was meant for networked or business PC's if I remember right.

 

Since it is a full suite why is the firewall not installed?

 

Is this a laptop and did it work on the job site?

 

Why are you running Safari as that is most unusual on a Windows PC?

 

Is this your personal computer or does it belong to your company?

 

Either way do as Dave suggests. Let us know please as to what happens.

It's a policy of my employer to make Anti-Virus software freely available to all it's employees (worldwide) for use on the home computer.

 

They take the view that it will reduce virus problems...

 

I think in their Enterprise version (8.0i) there is no firewall as they have corporate firewalls, proxies etc

 

It is my personal laptop, owned by myself, and I have never taken it to work (BTW, it's worked fine for 2 years, just a problem in the last month).

 

I am only running Safari because (as luck would have it) it works even though IE and FireFox don't work (which is mightily strange). If I had IE or FF working, I would not be using Safari (although it grows on you)

 

Windows FireWall is off.

I can't find a McAfee FireWall - but there is 'Port Blocking' which relates to things like mass-mailing emails and worms...

Is there any chance that there is yet another firewall installed by something in the last few weeks (like God Help Me, Norton ?)

 

I will reboot this evening and let you know how it goes.

 

Thanks

 

Philip

[Guest Wolfeymole]

Let me just ascertain something.

 

Are you trying to get on the net via your own paid for ISP or the firms Intranet?

[pwl2706]

RE: Wolfeymole

 

Let me just ascertain something.

 

Are you trying to get on the net via your own paid for ISP or the firms Intranet?

 

With my own paid ISP (broadband cable) ... same one I've had for 2 years...

 

ANd as I've said, I have no trouble getting on the net with Safari (or MSN Messenger etc) and have no trouble running Sling Player... just IE and FF

 

That's why it's so weird and frustrating!

 

Thanks for your help

 

Philip

[AdvancedSetup]

Try this and see if it corrects the issue.

 

Using LSP-Fix to remove Spyware & Hijackers

 

 

.

[pwl2706]

RE: LSP-Fix - AND - McAfee Disabled

 

Hi,

 

I downloaded and ran LSP-Fix and when I opened it I saw the green message 'No Problems Found'....

 

I could see three LSP's but did not know which one's I should remove so I left it alone...

 

I rebooted again last night after disabling McAfee and Windows Firewall...

 

Still no change ( Safari is fine, but IE and FF get a DNS error?)

 

thanks for any help

 

Philip

[pwl2706]

RE: HTTP Port 80?

 

Hi,

 

is there a way with the Command screen to check if the HTTP Port 80 is open and not blocked?

 

thanks

Philip

[Dalo Harkin]

you need to go into whatever firewall you are using - I am guessing now you are just using the router -

go to the routers home page and get onto the main screen, there are some options for port forwarding and blocking - it will tell you whats open and whats not.

[pwl2706]

RE: Net fix ...

 

Hi,

 

Is there any chance this issue could be related to the fix recently released by Microsoft or the problem that it is supposed to fix?

 

BBC NEWS | Technology | Net address fix foxes web users

 

and on the MS KB Site:

MS08-037: Description of the security update for DNS in Windows Server 2003, in Windows XP, and in Windows 2000 Server (client side): July 8, 2008

 

thanks

Philip

[Tony D]

That first article had some suggestions. Have you tried any of them?

[pwl2706]

I'll be trying them tonight...

[pwl2706]

IPConfig ...

 

I don't know if this will help, but I decided to give you my IPConfig data...just in case there's something in there that rings a bell...

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : PHILIPS-9400

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-14-22-EC-0A-29

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 195.218.0.9

195.218.0.8

Lease Obtained. . . . . . . . . . : 10 July 2008 19:19:12

Lease Expires . . . . . . . . . . : 10 July 2008 20:19:12

 

Ethernet adapter Wireless Network Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-13-02-09-DD-D1

 

Ethernet adapter {8D971DFC-E9EF-4320-BC40-A3662C2B3E9C}:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Nortel IPSECSHM Adapter - Packet Scheduler Miniport

Physical Address. . . . . . . . . : 44-45-53-54-42-00

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

 

Ethernet adapter {8DB553D6-2843-4EBF-815E-96208729B62D}:

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : TAP VPN Adapter - Packet Scheduler Miniport

Physical Address. . . . . . . . . : 00-FF-8D-B5-53-D6

[AdvancedSetup]

Can you ping this address: 195.218.0.9

 

What do you get from a DOS prompt if you run

NSLOOKUP www.google.com

[pwl2706]

Can you ping this address: 195.218.0.9

 

What do you get from a DOS prompt if you run

NSLOOKUP Google

 

I will try these this evening when I get home.

 

Last night I removed all the Windows Updates going back to the beginning of June, plus I re-installed IE7 with Malicious Software Removal Tool.

 

Thanks for your help

Philip

[pwl2706]

RE: Firewall

 

you need to go into whatever firewall you are using - I am guessing now you are just using the router -

go to the routers home page and get onto the main screen, there are some options for port forwarding and blocking - it will tell you whats open and whats not.

 

Hi, in the SA WebStar router setup, there is a FireWall Options area, with Port Forwarding, Port Triggers and so on...

 

But these were specifically for opening and forwarding Ports, there is nothing that I can find that shows Port 80 (or 81) as blocked ...

 

I will check again, add Port 80 as a forwarded port, and reboot the router this evening to see if it has any effect (I doubt it)...

 

thanks

Philip

[pwl2706]

Can you ping this address: 195.218.0.9

 

What do you get from a DOS prompt if you run

NSLOOKUP Google

 

Request times out pinging that IP.

 

And here is the result of the NSLookup:

Server: dns1.online.lu

Address: 195.218.0.9

 

Non-authoritative answer:

Name: Google

Addresses: 66.249.93.104,

Aliases: Google

[mollcons]

Hi,

 

Is there any chance this issue could be related to the fix recently released by Microsoft or the problem that it is supposed to fix?

 

BBC NEWS | Technology | Net address fix foxes web users

 

and on the MS KB Site:

MS08-037: Description of the security update for DNS in Windows Server 2003, in Windows XP, and in Windows 2000 Server (client side): July 8, 2008

 

thanks

Philip

 

I had this problem last weekend on my wife's laptop. I reinstalled her operating system, and about half way through re-installing all of the software, I got an email from Zone-Alarm about the patch.

 

After I vented my spleen (figuratively, of course) to Microsoft, I further investigated this and ascertained that the Zone Alarm fix involved fixing the security setting to medium, such that the user can no longer raise it to High. I will not bother installing it, I think.

 

My own laptop had already had to have the ZA security setting downgraded, so that my PC could continue accessing the internet through my mobile company's wireless access method, otherwise I would no doubt have really chewed M$'s ears off.

[pwl2706]

I had this problem last weekend on my wife's laptop. I reinstalled her operating system, and about half way through re-installing all of the software, I got an email from Zone-Alarm about the patch.

 

After I vented my spleen (figuratively, of course) to Microsoft, I further investigated this and ascertained that the Zone Alarm fix involved fixing the security setting to medium, such that the user can no longer raise it to High. I will not bother installing it, I think.

 

My own laptop had already had to have the ZA security setting downgraded, so that my PC could continue accessing the internet through my mobile company's wireless access method, otherwise I would no doubt have really chewed M$'s ears off.

 

do you mean the Security Setting in IE ?

 

I don't have ZoneAlarm, just a router firewall...

 

thanks

Philip

Edited July 18, 2008 by pwl2706

[donthureau]

Please try connecting after starting in Safe Mode with Networking. This loads the minimum amount of resources to get you running. Some things like printing won't work, but let's see if you can get IE or FF working.

 

To get into Safe Mode with Networking....

 

Reboot your computer and start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. If F8 doesn't work try F5.

 

* Ensure that the Safe Mode with Networking option is selected.

* Press Enter. The computer then begins to start in Safe mode with Networking.

* Log on with an account that has administrator priviledges, usually your own account (NOT the account named Administrator).

This was a great reply that worked after weeks of doing all kinds of tweaking and checking at various sites. Going to Safe Mode with Networking showed that HTTP worked again in I.E., and then running MSCONFIG, and tabbing to services, filtering out all Microsoft Services, and unchecking the rest, showed that the culprit appears to have been a problem with AVG Anti-Virus. Thanks!

[RAGEofLAW]

Let's disable any proxy settings.

 

In IE, Tools, Internet Options, Connections, and click the LAN Settings button.

 

Uncheck ALL the boxes on this screen and click OK, then OK to the Internet Settings screen.

 

Restart IE

 

Worked for me!!!:):):)

 

It came from a malicious adware

 

I know the post is old, but thought I would add what should help anyone in the future out