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How to find BitLocker recovery key for broken laptop

Guest Aleksandra Arsic

By Guest Aleksandra Arsic
in Microsoft Products Support & Discussions

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Guest Aleksandra Arsic

Guest Aleksandra Arsic

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After my old Windows laptop died I bought a new one. After registering the new computer, on Microsoft account I can see both, the old and new device but only BitLocker recovery key of the new device is listed - the one I'm connecting from. I need the BitLocker recovery key of the old laptop to unlock it's hard drive and copy the data to the new one. Is it possible to get the key on my Microsoft account without being able to login from the old device?Thank you!

 

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