Guest Dovie Posted August 9, 2007 Posted August 9, 2007 All of a sudden the last couple of days I can't watch any online Youtube videos. I emptied my cache, I did disk cleanup. Still videos start and stop every few seconds. This never happened before. Any advice will be greatly appreciated.
Guest dobey Posted August 9, 2007 Posted August 9, 2007 Re: Why do Youtube and other videos now stutter/buffer? "Dovie" <Dovie@discussions.microsoft.com> wrote in message news:7204FA0E-F21E-469B-9578-E438B19503DF@microsoft.com... > All of a sudden the last couple of days I can't watch any online Youtube > videos. I emptied my cache, I did disk cleanup. Still videos start and > stop > every few seconds. This never happened before. Any advice will be greatly > appreciated. Are you sure your ISP hasn't been carrying out work. Do the videos play properly after downloading fully. Could be many reasons.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 Re: Why do Youtube and other videos now stutter/buffer? Thanks for your reply. I was in touch with Verizon DSL tech support, and they told me everything seems to be normal on the line, etc. The videos DO play normally if I wait long enough for them to download.....!! "dobey" wrote: > > "Dovie" <Dovie@discussions.microsoft.com> wrote in message > news:7204FA0E-F21E-469B-9578-E438B19503DF@microsoft.com... > > All of a sudden the last couple of days I can't watch any online Youtube > > videos. I emptied my cache, I did disk cleanup. Still videos start and > > stop > > every few seconds. This never happened before. Any advice will be greatly > > appreciated. > > Are you sure your ISP hasn't been carrying out work. > > Do the videos play properly after downloading fully. > > Could be many reasons. > > >
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 Re: Why do Youtube and other videos now stutter/buffer? So the question is, what suddenly caused it? My suspicion was that it was Verizon because I haven't done anything new lately on my computer. When you go for Help to Verizon it gives you suggestions for changes in Windows Player, which made no difference there or for Flash Player 9 or even Real Player. "dobey" wrote: > > "Dovie" <Dovie@discussions.microsoft.com> wrote in message > news:7204FA0E-F21E-469B-9578-E438B19503DF@microsoft.com... > > All of a sudden the last couple of days I can't watch any online Youtube > > videos. I emptied my cache, I did disk cleanup. Still videos start and > > stop > > every few seconds. This never happened before. Any advice will be greatly > > appreciated. > > Are you sure your ISP hasn't been carrying out work. > > Do the videos play properly after downloading fully. > > Could be many reasons. > > >
Guest dobey Posted August 9, 2007 Posted August 9, 2007 Re: Why do Youtube and other videos now stutter/buffer? Next time you download something just watch the progress bar. It just sounds like site congestion, or some other bandwidth restriction is causing the site not to upload quite as fast as it did before. It doesn't sound like your computer has a problem at all. The file just isn't reaching your PC fast enough to play without interruption. "Dovie" <Dovie@discussions.microsoft.com> wrote in message news:ECB27DCB-06D4-4818-B8B6-96B7E4DAD168@microsoft.com... > So the question is, what suddenly caused it? My suspicion was that it was > Verizon because I haven't done anything new lately on my computer. When > you > go for Help to Verizon it gives you suggestions for changes in Windows > Player, which made no difference there or for Flash Player 9 or even Real > Player. > > "dobey" wrote: > >> >> "Dovie" <Dovie@discussions.microsoft.com> wrote in message >> news:7204FA0E-F21E-469B-9578-E438B19503DF@microsoft.com... >> > All of a sudden the last couple of days I can't watch any online >> > Youtube >> > videos. I emptied my cache, I did disk cleanup. Still videos start and >> > stop >> > every few seconds. This never happened before. Any advice will be >> > greatly >> > appreciated. >> >> Are you sure your ISP hasn't been carrying out work. >> >> Do the videos play properly after downloading fully. >> >> Could be many reasons. >> >> >>
Guest Elmo Posted August 9, 2007 Posted August 9, 2007 Re: Why do Youtube and other videos now stutter/buffer? Dovie wrote: > So the question is, what suddenly caused it? My suspicion was that it was > Verizon because I haven't done anything new lately on my computer. When you > go for Help to Verizon it gives you suggestions for changes in Windows > Player, which made no difference there or for Flash Player 9 or even Real > Player. > > "dobey" wrote: > >> "Dovie" <Dovie@discussions.microsoft.com> wrote in message >> news:7204FA0E-F21E-469B-9578-E438B19503DF@microsoft.com... >>> All of a sudden the last couple of days I can't watch any online Youtube >>> videos. I emptied my cache, I did disk cleanup. Still videos start and >>> stop >>> every few seconds. This never happened before. Any advice will be greatly >>> appreciated. >> Are you sure your ISP hasn't been carrying out work. >> >> Do the videos play properly after downloading fully. >> >> Could be many reasons. If you can convince the players that you have a slower connection, more of the video will be downloaded before it starts playing. That extra buffer can allow for busy times of the day, etc.. -- Joe =o)
Guest Mathenge Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? Does Verizon have a method for you to test your line speed? If not, perhaps you can check out http://www.speedtest.net/ or http://www.speakeasy.net/speedtest/. "Dovie" wrote: > All of a sudden the last couple of days I can't watch any online Youtube > videos. I emptied my cache, I did disk cleanup. Still videos start and stop > every few seconds. This never happened before. Any advice will be greatly > appreciated.
Guest anthony Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? If you have not already done so, i would power cycle your modem and/or router. dsl modems often downtrain the signals, ie: when a certain frequency on the line isnt coming through properly, many modems shut off that frequency. after a while of this happening you are obviously going to be running on a many fewer frequencies than you were before. it is possible though that you have a modem that automatically uptrains again but most of them do not do it automatically "Mathenge" wrote: > Does Verizon have a method for you to test your line speed? If not, perhaps > you can check out http://www.speedtest.net/ or > http://www.speakeasy.net/speedtest/. > > "Dovie" wrote: > > > All of a sudden the last couple of days I can't watch any online Youtube > > videos. I emptied my cache, I did disk cleanup. Still videos start and stop > > every few seconds. This never happened before. Any advice will be greatly > > appreciated.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? Please tell me how to do this with a DSL Westell 6100 modem. Thank you. "anthony" wrote: > If you have not already done so, i would power cycle your modem and/or > router. dsl modems often downtrain the signals, ie: when a certain frequency > on the line isnt coming through properly, many modems shut off that > frequency. after a while of this happening you are obviously going to be > running on a many fewer frequencies than you were before. it is possible > though that you have a modem that automatically uptrains again but most of > them do not do it automatically > > "Mathenge" wrote: > > > Does Verizon have a method for you to test your line speed? If not, perhaps > > you can check out http://www.speedtest.net/ or > > http://www.speakeasy.net/speedtest/. > > > > "Dovie" wrote: > > > > > All of a sudden the last couple of days I can't watch any online Youtube > > > videos. I emptied my cache, I did disk cleanup. Still videos start and stop > > > every few seconds. This never happened before. Any advice will be greatly > > > appreciated.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? I tested the speed at speakeasy, and it showed 240 download and 131 upload. Doesn't sound very good for Verizon DSL! "Mathenge" wrote: > Does Verizon have a method for you to test your line speed? If not, perhaps > you can check out http://www.speedtest.net/ or > http://www.speakeasy.net/speedtest/. > > "Dovie" wrote: > > > All of a sudden the last couple of days I can't watch any online Youtube > > videos. I emptied my cache, I did disk cleanup. Still videos start and stop > > every few seconds. This never happened before. Any advice will be greatly > > appreciated.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? For the heck of it, try watching the videos (TV spots) at the Ron Paul website. http://www.ronpaul2008.com. When I start them (they come from YOutube) they stop after 4 seconds, start for about 4 seconds, then stop again, etc. etc.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? If it's just a matter of congestion, so why now, the last couple of days? Why more than just that website? If it's the website needing power cycling, so why didn't the Verizon Tech person tell me about it?!
Guest anthony Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? to power cycle the modem, just unplug it for one minute, then plug back in. this should reset it to use the full range of frequencies "Dovie" wrote: > For the heck of it, try watching the videos (TV spots) at the Ron Paul > website. http://www.ronpaul2008.com. When I start them (they come from YOutube) they > stop after 4 seconds, start for about 4 seconds, then stop again, etc. etc.
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? Well, I found the instructions to power cycle, by unplugging the modem from the power source, waiting, rebooting and replugging the modem. I also went back and did another speed test, the downloading speed shows it worse than before. Whereas downloading was 240kb now it was about 130kb! So the question remains: What is going on with the modem and with Verizon DSL?!
Guest Dovie Posted August 9, 2007 Posted August 9, 2007 RE: Why do Youtube and other videos now stutter/buffer? OK folks.......After spending about half an hour on the phone with Verizon and discussing the results of the speed test, they did their own test (in India or wherever) and found a problem either somewhere on the line or the modem, and issued a ticket number for resolution. I'll update you if and when this is resolved.
Guest dobey Posted August 10, 2007 Posted August 10, 2007 Re: Why do Youtube and other videos now stutter/buffer? "Dovie" <Dovie@discussions.microsoft.com> wrote in message news:9FE02983-6AF5-4923-A309-872E467E1AAA@microsoft.com... > If it's just a matter of congestion, so why now, the last couple of days? > Why > more than just that website? If it's the website needing power cycling, so > why didn't the Verizon Tech person tell me about it?! "Power Cycling" just means turning the power on and off on your modem, or just a wanky term for the same thing any other machine. You don't know enough to know you don't know enough about the workings of the internet, (and I can't be bothered explaining). I'm willing to bet your "problem" will resolve itself within a few days or a week.
Guest dobey Posted August 10, 2007 Posted August 10, 2007 Re: Why do Youtube and other videos now stutter/buffer? "Dovie" <Dovie@discussions.microsoft.com> wrote in message news:9EA45AE0-1A64-4D11-BCD4-A6E3F33CF076@microsoft.com... > OK folks.......After spending about half an hour on the phone with Verizon > and discussing the results of the speed test, they did their own test (in > India or wherever) and found a problem either somewhere on the line or the > modem, and issued a ticket number for resolution. I'll update you if and > when > this is resolved. Please don't...
Guest anthony Posted August 10, 2007 Posted August 10, 2007 RE: Why do Youtube and other videos now stutter/buffer? surprisingly enough, i actually work for verizon tech support "Dovie" wrote: > OK folks.......After spending about half an hour on the phone with Verizon > and discussing the results of the speed test, they did their own test (in > India or wherever) and found a problem either somewhere on the line or the > modem, and issued a ticket number for resolution. I'll update you if and when > this is resolved.
Guest Dovie Posted August 10, 2007 Posted August 10, 2007 RE: Why do Youtube and other videos now stutter/buffer? Anthony, everything seems to be back to normal this morning. However, although the speeds are supposed to be 860/153, I am only getting about 740-750/120-130. Since you work for Verizon Tech Support, what does this mean? Thank you. "anthony" wrote: > surprisingly enough, i actually work for verizon tech support > > "Dovie" wrote: > > > OK folks.......After spending about half an hour on the phone with Verizon > > and discussing the results of the speed test, they did their own test (in > > India or wherever) and found a problem either somewhere on the line or the > > modem, and issued a ticket number for resolution. I'll update you if and when > > this is resolved.
Guest anthony Posted August 10, 2007 Posted August 10, 2007 RE: Why do Youtube and other videos now stutter/buffer? this could be a number of things. most likely it has to do with your loop length, which is how far you are away from the central office. the farther you are from the co the more difficult it is to receive a full signal due to attenuation and/or line noise "Dovie" wrote: > Anthony, everything seems to be back to normal this morning. However, > although the speeds are supposed to be 860/153, I am only getting about > 740-750/120-130. > Since you work for Verizon Tech Support, what does this mean? Thank you. > > "anthony" wrote: > > > surprisingly enough, i actually work for verizon tech support > > > > "Dovie" wrote: > > > > > OK folks.......After spending about half an hour on the phone with Verizon > > > and discussing the results of the speed test, they did their own test (in > > > India or wherever) and found a problem either somewhere on the line or the > > > modem, and issued a ticket number for resolution. I'll update you if and when > > > this is resolved.
Guest anthony Posted August 10, 2007 Posted August 10, 2007 RE: Why do Youtube and other videos now stutter/buffer? you should email me if you have aim or msn messenger and let me know how to get a hold of you and i will help you look at a couple other things to figure it out tperry_84@hotmail.com "Dovie" wrote: > All of a sudden the last couple of days I can't watch any online Youtube > videos. I emptied my cache, I did disk cleanup. Still videos start and stop > every few seconds. This never happened before. Any advice will be greatly > appreciated.
Recommended Posts