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Why won't my Kodak PixPro AZ421 upload to my laptop?

Guest GretchenOG

By Guest GretchenOG
in Microsoft Products Support & Discussions

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Guest GretchenOG

Guest GretchenOG

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My kodak used to upload images onto my laptop with the usb cord it came with, and now it wont. i dont know whats wrong but the camera doesnt come up under "this pc" or the import button in the photos app. i have tried another cord but it still doesnt connect i dont know why. I also havent broken the camera, but the battery has been stuck in the bater hole, but i have been able to upload images since it got stuck and had no previous issues with uploading. I have also tried to upload them onto my macbook with no luck either.

 

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