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My account is incorrectly set as under 13 and there is no way to change it (already checked with support)!

Guest Mike HHH

By Guest Mike HHH
in Microsoft Products Support & Discussions

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Guest Mike HHH

Guest Mike HHH

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My account is incorrectly set as under 13, but has no parent account associated. I do not get a prompt for parental consent when I log in. Online Support says they have no way to change the birthdate on the account, and now it is preventing me from logging into OneDrive.When I try to log OneDrive on my laptop it says:Oops, something went wrong Your parent has blocked access to games and apps that aren't published by Microsoft. If you want to use this app, ask your parent to visit account.live.com/mk and go to Manage this child's access to third-party apps for your account.The problem is there

 

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