Spooler service runs but cannot open Printer folder

[Guest Jlittle78]

I believe i had an incompatable printer driver installed which caused the

entire spooler service to stop (Event ID 7031)(spooler service kept shutting

down over and over again and restarting). I was able to restart the service,

however no i cannot open the printers folder to see any printers, nor can any

TS users see any printers. it appears even though windows says the service is

running, it really isn't.

 

When i stop the spooler service the printers folder will now pop open, but

of course there are no printers that will display until i start the service.

But when i start the service again the printers folder locks up and i cannot

do anything. Is there a back door way to remove all the printer drivers and

printers from the system? Any other ideas why the spooler server may appear

to be running when no printers will display?

[Guest sen_ismail@web.de]

Re: Spooler service runs but cannot open Printer folder

 

On 9 Aug., 18:34, Jlittle78 <Jlittl...@discussions.microsoft.com>

wrote:

> I believe i had an incompatable printer driver installed which caused the

> entire spooler service to stop (Event ID 7031)(spooler service kept shutting

> down over and over again and restarting). I was able to restart the service,

> however no i cannot open the printers folder to see any printers, nor can any

> TS users see any printers. it appears even though windows says the service is

> running, it really isn't.

>

> When i stop the spooler service the printers folder will now pop open, but

> of course there are no printers that will display until i start the service.

> But when i start the service again the printers folder locks up and i cannot

> do anything. Is there a back door way to remove all the printer drivers and

> printers from the system? Any other ideas why the spooler server may appear

> to be running when no printers will display?

 

 

Hi,

Have a look here:

The following steps will be used to remove the 3rd-party Port

Monitors, Language

Monitors, Print Providers, and Print Processors since these components

are known to

be the source of many printing issues.

 

http://support.microsoft.com/?id=260142