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Cannot boot up - how to reinstall


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Posted

I have a Fujitsu laptop with preloaded XP home edition, I also have a

partition dump image of the C drive in another 2.5" drive. File system is

NTFS.

Due to unknown reason, my boot sector in my Laptop was wiped, the drive is

now shown as unformated (the NTFS indicator was wiped) therefore the drive

cannot boot up.

 

I tried to use my backup drive, but cannot boot up either, the symptom is

that after Windows XP home sign is displayed and the moving bar is displayed

for about 5 seconds, the screen turned black (no curser), the disk active

display on my laptop lighted for a second and then everything stays as is

(dark, no disk activity) for hours. There is no response to key board or

ctr-alt-del actions. I have to do a hard power off by hard pressing the

power button.

The next time, when I tried to boot up, the safe boot screen will come up,

to boot in Normal windows mode will give me the same symptom as above.

To boot in safe mode without any driver, the system display loading about 15

drivers and then stop (dead stop no disk activity)

I tried all mode of safe boot but encountered same symptom.

 

Questions:

 

1. Is there a way to log (or to see) driver loading to see where did it

stop? May be copying a similar driver (the one where it stopped and the one

after that) from my previous backup image may cure the problem.

Any one can suggest a better cure?

 

2. Is there a way to cure my wiped out disk? (My backup disk and the laptop

disk are of different size so a direct overlay of the boot image will not

work, I am thinking about calculating the address using the disk size, but am

not sure how to do it)

 

3. The restore CD that comes with the laptop can only restore the system to

the image when it was brand new. That means I have to reinstall everything I

did on my laptop for the past 2 years, for some of the programs I cannot find

the installation disk. Is there a way to install repair (to my backup)

without wiping out everything? I do not have other installation disk other

than the restore CD from Fujitsu, does it mean I have to purchase another

license from MS? Will the upgrade XP home version work, or it need to be a

full version? (Note I already have an OEM license and key)

 

Any suggestions or comments

  • Replies 9
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Guest John John
Posted

Re: Cannot boot up - how to reinstall

 

ge wrote:

> I have a Fujitsu laptop with preloaded XP home edition, I also have a

> partition dump image of the C drive in another 2.5" drive. File system is

> NTFS.

> Due to unknown reason, my boot sector in my Laptop was wiped, the drive is

> now shown as unformated (the NTFS indicator was wiped) therefore the drive

> cannot boot up.

>

> (sniped)

>

> 2. Is there a way to cure my wiped out disk? (My backup disk and the laptop

> disk are of different size so a direct overlay of the boot image will not

> work, I am thinking about calculating the address using the disk size, but am

> not sure how to do it)

 

You might try using PtEdit and see if you can change the partition flag

back to NTFS. Boot the laptop with a Windows 98 boot disk and run

PtEdit from there.

 

ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/ptedit.zip

 

The 32-bit PtEdit version is here:

ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip

 

John

Posted

RE: Cannot boot up - how to reinstall

 

 

 

"ge" wrote:

> I have a Fujitsu laptop with preloaded XP home edition, I also have a

> partition dump image of the C drive in another 2.5" drive. File system is

> NTFS.

> Due to unknown reason, my boot sector in my Laptop was wiped, the drive is

> now shown as unformated (the NTFS indicator was wiped) therefore the drive

> cannot boot up.

>

> I tried to use my backup drive, but cannot boot up either, the symptom is

> that after Windows XP home sign is displayed and the moving bar is displayed

> for about 5 seconds, the screen turned black (no curser), the disk active

> display on my laptop lighted for a second and then everything stays as is

> (dark, no disk activity) for hours. There is no response to key board or

> ctr-alt-del actions. I have to do a hard power off by hard pressing the

> power button.

> The next time, when I tried to boot up, the safe boot screen will come up,

> to boot in Normal windows mode will give me the same symptom as above.

> To boot in safe mode without any driver, the system display loading about 15

> drivers and then stop (dead stop no disk activity)

> I tried all mode of safe boot but encountered same symptom.

>

> Questions:

>

> 1. Is there a way to log (or to see) driver loading to see where did it

> stop? May be copying a similar driver (the one where it stopped and the one

> after that) from my previous backup image may cure the problem.

> Any one can suggest a better cure?

>

> 2. Is there a way to cure my wiped out disk? (My backup disk and the laptop

> disk are of different size so a direct overlay of the boot image will not

> work, I am thinking about calculating the address using the disk size, but am

> not sure how to do it)

>

> 3. The restore CD that comes with the laptop can only restore the system to

> the image when it was brand new. That means I have to reinstall everything I

> did on my laptop for the past 2 years, for some of the programs I cannot find

> the installation disk. Is there a way to install repair (to my backup)

> without wiping out everything? I do not have other installation disk other

> than the restore CD from Fujitsu, does it mean I have to purchase another

> license from MS? Will the upgrade XP home version work, or it need to be a

> full version? (Note I already have an OEM license and key)

>

> Any suggestions or comments

 

Well, it sound to me your Built-in Video is damaged or corrupt completely,

it is hard with Laptop to tell the user Open this and undo this, Laptops

difficult than PC desktops.

If you have a valuable Data, best if you take it to a Data recovery

specialist to recover your data First, then you can consider next step,

Reinstall if the built-in Video not an issue or better if you got a new

Laptop!.

Did you tried last good configuration?.

HTH.

nass

----

http://www.nasstec.co.uk

Posted

RE: Cannot boot up - how to reinstall

 

It is not hardware. I tried the recovery CD from Fujisu (which wiped out all

my installed programs and data) and the raw XP home worked perfect. This is

not a hardware issue.

 

"nass" wrote:

>

> Well, it sound to me your Built-in Video is damaged or corrupt completely,

> it is hard with Laptop to tell the user Open this and undo this, Laptops

> difficult than PC desktops.

> If you have a valuable Data, best if you take it to a Data recovery

> specialist to recover your data First, then you can consider next step,

> Reinstall if the built-in Video not an issue or better if you got a new

> Laptop!.

> Did you tried last good configuration?.

> HTH.

> nass

> ----

> http://www.nasstec.co.uk

Posted

RE: Cannot boot up - how to reinstall

 

 

When is that? two years ago or recent?.

 

"ge" wrote:

> It is not hardware. I tried the recovery CD from Fujisu (which wiped out all

> my installed programs and data) and the raw XP home worked perfect. This is

> not a hardware issue.

>

> "nass" wrote:

>

> >

> > Well, it sound to me your Built-in Video is damaged or corrupt completely,

> > it is hard with Laptop to tell the user Open this and undo this, Laptops

> > difficult than PC desktops.

> > If you have a valuable Data, best if you take it to a Data recovery

> > specialist to recover your data First, then you can consider next step,

> > Reinstall if the built-in Video not an issue or better if you got a new

> > Laptop!.

> > Did you tried last good configuration?.

> > HTH.

> > nass

> > ----

> > http://www.nasstec.co.uk

Posted

Re: Cannot boot up - how to reinstall

 

John,

Thanks for the suggestion. I have checekd the boot sector with Acronis

disk editor and it has been wiped mostly with 00. It is not simply just

affecting the NTFS flag.

I do not have any experience using PtEdit, will it automatically calculate

disk locations using the different sizes in both the cloned disk and the

damaged disk?

Note I only have a cloned partition (backup) which does not boot either and

do not have any Norton ghost backup. (I also have the Norton systems work

2006 and Ghost 10 programs)

 

"John John" wrote:

> You might try using PtEdit and see if you can change the partition flag

> back to NTFS. Boot the laptop with a Windows 98 boot disk and run

> PtEdit from there.

>

> ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/ptedit.zip

>

> John

>

>

Posted

RE: Cannot boot up - how to reinstall

 

The crash was last week when I was travelling. The restore to original

factory condition and proof that it was not hardware was yesterday. I wiped

the restored to factory condition already because it required me to install

everything again.

 

 

"nass" wrote:

>

> When is that? two years ago or recent?.

>

Guest John John
Posted

Re: Cannot boot up - how to reinstall

 

No, ptedit will not do that. There is a copy of the boot sector stored

at the end of the volume, it can be retrieved and copied back to the

correct boot sector location. If you want to try this see here:

 

Recovering NTFS Boot Sector on NTFS Partitions

http://support.microsoft.com/kb/153973

 

Brain surgery or rocket science is nothing compared to the above

instructions ;-)

 

There are certainly other utilities that can do this in a much easier

manner but I can recommend any as such. Any good recovery software

should be able to find and copy the boot sector from the end of the

disk. If you can't do anything with the disk you may want to try to try

to copy the clone and try to get it to boot.

 

John

 

ge wrote:

> John,

> Thanks for the suggestion. I have checekd the boot sector with Acronis

> disk editor and it has been wiped mostly with 00. It is not simply just

> affecting the NTFS flag.

> I do not have any experience using PtEdit, will it automatically calculate

> disk locations using the different sizes in both the cloned disk and the

> damaged disk?

> Note I only have a cloned partition (backup) which does not boot either and

> do not have any Norton ghost backup. (I also have the Norton systems work

> 2006 and Ghost 10 programs)

>

> "John John" wrote:

>

>

>>You might try using PtEdit and see if you can change the partition flag

>>back to NTFS. Boot the laptop with a Windows 98 boot disk and run

>>PtEdit from there.

>>

>>ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/ptedit.zip

>>

>>John

>>

>>

Posted

Re: Cannot boot up - how to reinstall

 

 

"ge" <ge@discussions.microsoft.com> wrote in message

news:4F12F647-6F3B-45BF-8F69-884CAC70271D@microsoft.com...

> The crash was last week when I was travelling. The restore to original

> factory condition and proof that it was not hardware was yesterday. I

> wiped

> the restored to factory condition already because it required me to

> install

> everything again.

>

>

> "nass" wrote:

>

>>

>> When is that? two years ago or recent?.

>>

>

Does you laptop have a repair partition or does it have a restore CD?

 

If it has a repair partition and if you you mean by "wiped the restored to

factory condition" that you

removed this partition, you shot yourself in the foot.

 

If in addition, you removed the restored to factory condition version of XP

from the OS partition, you have left yourself with few options.

 

You can try to get the vendor to send you a CD which will restore the

computer to factory condition.

At least this option will save you time because you will not need to install

the drivers for the custom hardware

that is now found on most laptops. You will still need to install all

programs that you have added since you

bought the computer.

 

You can also buy an XP CD and install XP on your computer. However, you

will still be left with the problem of

finding the drivers for the custom hardware. And you will need to install

all programs that you need.

 

You may find it less costly and certainly less time consuming to replace the

computer.

 

Jim

Posted

Re: Cannot boot up - how to reinstall

 

I am trying various options with the partition backups of both my crashed

disk and the "orginal" backups. I wipe off and recopy the partion after an

experiment which does not work but this does not affect the original copies.

I know what I am doing and I try not to shoot myself in the foot.

 

To answer your question, my laptop does not have a repair partition, it

comes with C and D and D is a backup of of the exfactory C and I have not

used D from day one (if D is the repair partion you are talking about).

 

I tried the CD from the vendor and it restores everything to the exfactory

condition (it does not have the repair install option and does not contain

the Recovery Console) and this is not what I want. I want to do a repair

install keeping all my files and programs like a version upgrade but the

vendor does not provide (or support) that option, and I do not have a retail

CD to do that. (To buy one means I am paying 2 licenses for XP on the same

computer)

 

I am now trying to download the 6 bootable set up diskette and see if it

works (as suggested by the tech support of the vendor, but I doubt it).

 

Another option is to upgrade to XP pro or Vista and pay for the upgrade. I

am not so worried about drivers, XP and Vista are quite smart on plug and

play, is that true?

 

Any more suggestions?

 

"Jim" wrote:

>

> "ge" <ge@discussions.microsoft.com> wrote in message

> news:4F12F647-6F3B-45BF-8F69-884CAC70271D@microsoft.com...

> > The crash was last week when I was travelling. The restore to original

> > factory condition and proof that it was not hardware was yesterday. I

> > wiped

> > the restored to factory condition already because it required me to

> > install

> > everything again.

> >

> >

> > "nass" wrote:

> >

> >>

> >> When is that? two years ago or recent?.

> >>

> >

> Does you laptop have a repair partition or does it have a restore CD?

>

> If it has a repair partition and if you you mean by "wiped the restored to

> factory condition" that you

> removed this partition, you shot yourself in the foot.

>

> If in addition, you removed the restored to factory condition version of XP

> from the OS partition, you have left yourself with few options.

>

> You can try to get the vendor to send you a CD which will restore the

> computer to factory condition.

> At least this option will save you time because you will not need to install

> the drivers for the custom hardware

> that is now found on most laptops. You will still need to install all

> programs that you have added since you

> bought the computer.

>

> You can also buy an XP CD and install XP on your computer. However, you

> will still be left with the problem of

> finding the drivers for the custom hardware. And you will need to install

> all programs that you need.

>

> You may find it less costly and certainly less time consuming to replace the

> computer.

>

> Jim

>

>

>


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