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Roaming profiles not working on laptops


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Guest PMons
Posted

I have a strange problem. We have a few laptops that are hardwired to our

network (they never leave the office). We are running in a Windows 2003 AD

domain, and the users that use these laptops use roaming profiles. The

problem is that the users may work from a desktop PC and update a file on

their Windows desktop, then log out. When they move to a different part of

our office to log in from the laptop, the changes to the file(s) that were

previously saved and updated on the server profile, has not been copied back

down to the local profile on the laptop. Neither will any changes made on the

laptop be copied back up to the server when they log out. This behaviour only

seems to happen on the laptops (identical hardware, Dell Inspiron, Windows XP

SP2). Between desktop PC's, (also Dell XP SP2) however, there doesn't seem to

be a problem. Changes made on one PC are properly copied up to the server at

logoff, and down to another PC at logon. I have tried deleting the roaming

profile stored on the laptop, to no avail. Any subsequent changes after a

fresh profile is copied to the laptop don't seem to get copied back to

server. Not sure if I'm looking at profile corruption or network latency or

something else. Any one have any ideas?

Thanks

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Guest Lanwench [MVP - Exchange]
Posted

Re: Roaming profiles not working on laptops

 

PMons <PMons@discussions.microsoft.com> wrote:

> I have a strange problem. We have a few laptops that are hardwired to

> our network (they never leave the office). We are running in a

> Windows 2003 AD domain, and the users that use these laptops use

> roaming profiles. The problem is that the users may work from a

> desktop PC and update a file on their Windows desktop, then log out.

> When they move to a different part of our office to log in from the

> laptop, the changes to the file(s) that were previously saved and

> updated on the server profile, has not been copied back down to the

> local profile on the laptop. Neither will any changes made on the

> laptop be copied back up to the server when they log out. This

> behaviour only seems to happen on the laptops (identical hardware,

> Dell Inspiron, Windows XP SP2). Between desktop PC's, (also Dell XP

> SP2) however, there doesn't seem to be a problem. Changes made on one

> PC are properly copied up to the server at logoff, and down to

> another PC at logon. I have tried deleting the roaming profile stored

> on the laptop, to no avail. Any subsequent changes after a fresh

> profile is copied to the laptop don't seem to get copied back to

> server. Not sure if I'm looking at profile corruption or network

> latency or something else. Any one have any ideas?

> Thanks

 

Are you sure the profiles are actually showing up as "roaming" type if you

look on the laptops' cached profiles (ctrl panel \ system)?

Are your group policy settings perhaps configured to deny roaming profile

changes uploaded for these PCs?

Are they in the same OU as the desktops?

What do you see if you compare an rsop.msc from a laptop & desktop?

Event log errors on the laptops?

Posted

Re: Roaming profiles not working on laptops

 

 

 

"Lanwench [MVP - Exchange]" wrote:

> PMons <PMons@discussions.microsoft.com> wrote:

> > I have a strange problem. We have a few laptops that are hardwired to

> > our network (they never leave the office). We are running in a

> > Windows 2003 AD domain, and the users that use these laptops use

> > roaming profiles. The problem is that the users may work from a

> > desktop PC and update a file on their Windows desktop, then log out.

> > When they move to a different part of our office to log in from the

> > laptop, the changes to the file(s) that were previously saved and

> > updated on the server profile, has not been copied back down to the

> > local profile on the laptop. Neither will any changes made on the

> > laptop be copied back up to the server when they log out. This

> > behaviour only seems to happen on the laptops (identical hardware,

> > Dell Inspiron, Windows XP SP2). Between desktop PC's, (also Dell XP

> > SP2) however, there doesn't seem to be a problem. Changes made on one

> > PC are properly copied up to the server at logoff, and down to

> > another PC at logon. I have tried deleting the roaming profile stored

> > on the laptop, to no avail. Any subsequent changes after a fresh

> > profile is copied to the laptop don't seem to get copied back to

> > server. Not sure if I'm looking at profile corruption or network

> > latency or something else. Any one have any ideas?

> > Thanks

>

> Are you sure the profiles are actually showing up as "roaming" type if you

> look on the laptops' cached profiles (ctrl panel \ system)?

> Are your group policy settings perhaps configured to deny roaming profile

> changes uploaded for these PCs?

> Are they in the same OU as the desktops?

> What do you see if you compare an rsop.msc from a laptop & desktop?

> Event log errors on the laptops?

>

>

>

Posted

Re: Roaming profiles not working on laptops

 

 

 

"PMons" wrote:

>

>

> "Lanwench [MVP - Exchange]" wrote:

>

> > PMons <PMons@discussions.microsoft.com> wrote:

> > > I have a strange problem. We have a few laptops that are hardwired to

> > > our network (they never leave the office). We are running in a

> > > Windows 2003 AD domain, and the users that use these laptops use

> > > roaming profiles. The problem is that the users may work from a

> > > desktop PC and update a file on their Windows desktop, then log out.

> > > When they move to a different part of our office to log in from the

> > > laptop, the changes to the file(s) that were previously saved and

> > > updated on the server profile, has not been copied back down to the

> > > local profile on the laptop. Neither will any changes made on the

> > > laptop be copied back up to the server when they log out. This

> > > behaviour only seems to happen on the laptops (identical hardware,

> > > Dell Inspiron, Windows XP SP2). Between desktop PC's, (also Dell XP

> > > SP2) however, there doesn't seem to be a problem. Changes made on one

> > > PC are properly copied up to the server at logoff, and down to

> > > another PC at logon. I have tried deleting the roaming profile stored

> > > on the laptop, to no avail. Any subsequent changes after a fresh

> > > profile is copied to the laptop don't seem to get copied back to

> > > server. Not sure if I'm looking at profile corruption or network

> > > latency or something else. Any one have any ideas?

> > > Thanks

> >

> > Are you sure the profiles are actually showing up as "roaming" type if you

> > look on the laptops' cached profiles (ctrl panel \ system)?

> > Are your group policy settings perhaps configured to deny roaming profile

> > changes uploaded for these PCs?

> > Are they in the same OU as the desktops?

> > What do you see if you compare an rsop.msc from a laptop & desktop?

> > Event log errors on the laptops?

> >

> >

> > Sorry, I hadn't realized my last post/reply didn't work. I thought I had fixed the problem when I found a wireless connection had been enabled on the laptops. Disabling them seemed to help copying down a fresh copy of profile from server, but still have problem of local changes on laptops not being copied back up at logoff. To answer your questions, no group policies should be denying roaming profile to my knowledge. They are in same OU as desktops. Not sure what I should see from RSOP.MSC, but both sets look identical. Only messages from event log concern offline caching of server profile share, however we are not using offline files.


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