Black screen after selecting a advanced trouble shoot option

[Guest Ethan Huan]

When I select an option from the advanced trouble shoot menu the screen goes black, loses signal but the rest of the computer stays on and the keyboard and mouse are still on. My monitor automatically turns off and does not receive any more signal and does nothing else no pop up it doesn't turn on again and it doesn't change. Everything else on my computer is all good and in my normal desktop my computer has no problems with signals and display and it only turns off and loses signal in advanced option when i select an option.

 

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