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My computer is locked up. I cannot get the code from Microsoft to unlock it.

Guest william stillman

By Guest william stillman
in Microsoft Products Support & Discussions

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Guest william stillman

Guest william stillman

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My computer is locked up. First it asks for a PIN. I can't enter a PIN because my PIN starts with a $ sign. I enter password and it asks for last four digits of my phone. I enter last four digits of phone which corresponds to phone on this account and it never sends me the code. When I use this site. It prompts me to enter code. It sends the code to my cell phone. The screen where i am entering the password and trying to unlock my computer says Microsoft and it has my outlook.com email address even though i don't use that. My computer came with Windows 10. Recently it was updated eve

 

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