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No mouse works with any USB port.

Guest Olivia Barlow

By Guest Olivia Barlow
in Microsoft Products Support & Discussions

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Guest Olivia Barlow

Guest Olivia Barlow

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Any mouse will not work in any USB port, I've tried a logitech mouse, general unbranded mouse,a PS/2 mouse and even using the ps4 controller analog stick as a mouse and nothing works. I know the usb ports are not the issue as the keyboard works fine in the same ports. No mouse works on safe mode, I have uninstall and reinstalled USB root hub drivers, mouse HID compliant drivers and still nothing, For the logitech mouse, Logitech hub won't even acknowledge that the logitech mouse is connected as it will display no devices connected despite the mouse having flashing rgb. I am unable to go back

 

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