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Exception Info: (0xc0000005, 0x00000000, etc)


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Guest zekkou
Posted

Seeking common reasons for getting this error, whenever an application shuts

down.

 

Exception Information:

Code: 0xc0000005 Flags: 0x00000000

Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

 

Does it point to a particular type of issue? What are possible causes for

getting this type of error? Application was open but not being used at the

time that the problem was encountered and forced the shut down

  • Replies 6
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Guest Uncle Grumpy
Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

zekkou <zekkou@discussions.microsoft.com> wrote:

>Seeking common reasons for getting this error, whenever an application shuts

>down.

>

>Exception Information:

>Code: 0xc0000005 Flags: 0x00000000

>Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

 

You must think that everyone's Crystal Ball is operating and able to

tell them what "application" you are referring to, etc., etc.,

Guest zekkou
Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

It's a generic error and not tied to any specific application. But the last

time it came up Blue Pumpkin was running and did a force shut down. Previous

to that it was the Motorola PC software. Even saw something similar happen

with Excel.

 

"Uncle Grumpy" wrote:

> zekkou <zekkou@discussions.microsoft.com> wrote:

>

> >Seeking common reasons for getting this error, whenever an application shuts

> >down.

> >

> >Exception Information:

> >Code: 0xc0000005 Flags: 0x00000000

> >Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

>

> You must think that everyone's Crystal Ball is operating and able to

> tell them what "application" you are referring to, etc., etc.,

>

>

Guest Peter Foldes
Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

What is Blue Pumpkin ??

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"zekkou" <zekkou@discussions.microsoft.com> wrote in message news:80A1B31F-7E65-43B1-96C1-CEA5AB94D2AD@microsoft.com...

> It's a generic error and not tied to any specific application. But the last

> time it came up Blue Pumpkin was running and did a force shut down. Previous

> to that it was the Motorola PC software. Even saw something similar happen

> with Excel.

>

> "Uncle Grumpy" wrote:

>

>> zekkou <zekkou@discussions.microsoft.com> wrote:

>>

>> >Seeking common reasons for getting this error, whenever an application shuts

>> >down.

>> >

>> >Exception Information:

>> >Code: 0xc0000005 Flags: 0x00000000

>> >Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

>>

>> You must think that everyone's Crystal Ball is operating and able to

>> tell them what "application" you are referring to, etc., etc.,

>>

>>

Guest zekkou
Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

It's a forecasting and scheduling application for call centres.

 

"Peter Foldes" wrote:

> What is Blue Pumpkin ??

>

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

>

> "zekkou" <zekkou@discussions.microsoft.com> wrote in message news:80A1B31F-7E65-43B1-96C1-CEA5AB94D2AD@microsoft.com...

> > It's a generic error and not tied to any specific application. But the last

> > time it came up Blue Pumpkin was running and did a force shut down. Previous

> > to that it was the Motorola PC software. Even saw something similar happen

> > with Excel.

> >

> > "Uncle Grumpy" wrote:

> >

> >> zekkou <zekkou@discussions.microsoft.com> wrote:

> >>

> >> >Seeking common reasons for getting this error, whenever an application shuts

> >> >down.

> >> >

> >> >Exception Information:

> >> >Code: 0xc0000005 Flags: 0x00000000

> >> >Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

> >>

> >> You must think that everyone's Crystal Ball is operating and able to

> >> tell them what "application" you are referring to, etc., etc.,

> >>

> >>

>

Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

 

 

"zekkou" wrote:

> It's a generic error and not tied to any specific application. But the last

> time it came up Blue Pumpkin was running and did a force shut down. Previous

> to that it was the Motorola PC software. Even saw something similar happen

> with Excel.

>

> "Uncle Grumpy" wrote:

>

> > zekkou <zekkou@discussions.microsoft.com> wrote:

> >

> > >Seeking common reasons for getting this error, whenever an application shuts

> > >down.

> > >

> > >Exception Information:

> > >Code: 0xc0000005 Flags: 0x00000000

> > >Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

> >

> > You must think that everyone's Crystal Ball is operating and able to

> > tell them what "application" you are referring to, etc., etc.,

 

Blue Pumpkin, Halloween still far away! LOL.

 

Code: 0xc0000005 Flags: 0x00000000

Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

The code is referring to an application trying to accessing memory through a

bad pointer.

 

Have a look/review the event Viewer for error messages(X) logged for any

application/hardware causing these crashes.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

 

Try to use the Verifier.exe command to see which Drivers not Verified on

your system:

How to Use Driver Verifier to Troubleshoot Windows Drivers

http://support.microsoft.com/kb/244617/en-us

 

How to perform a clean boot in Windows XP

http://support.microsoft.com/?id=310353

A description of the Safe Mode Boot options in Windows XP

http://support.microsoft.com/kb/315222/en-us

 

You may have a bad RAM try to test your RAM by running Memtest by

downloading this tool and unzip it and make a floppy or CD/DVD and run it on

Reboot.

http://www.memtest86.com/

You may need to reposition/reset the RAM sticks in their slots.

Do you install any software/hardware recently?, check your Device Manager

for Malfunctioning or Conflicting Devices.

AutoRuns for Windows v8.71

By Mark Russinovich and Bryce Cogswell

http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

 

FileMon for Windows v7.04

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Filemon.mspx

This monitoring tool lets you see all file system activity in real-time.

 

Process Explorer for Windows v10.21

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ProcessExplorer.mspx

Monitor file system, Registry, process, thread and DLL activity in real-time

HTH.

nass

-------

http://www.nasstec.co.uk

Posted

Re: Exception Info: (0xc0000005, 0x00000000, etc)

 

What are your anti-spyware arrangements? Spyware turned out to be the

cause of a similar report the other day.

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

zekkou wrote:

> It's a generic error and not tied to any specific application. But

> the last time it came up Blue Pumpkin was running and did a force

> shut down. Previous to that it was the Motorola PC software. Even saw

> something similar happen with Excel.

>

> "Uncle Grumpy" wrote:

>

>> zekkou <zekkou@discussions.microsoft.com> wrote:

>>

>>> Seeking common reasons for getting this error, whenever an

>>> application shuts down.

>>>

>>> Exception Information:

>>> Code: 0xc0000005 Flags: 0x00000000

>>> Record: 0x0000000000000000 Address: 0x0000000000b1f5cb

>>

>> You must think that everyone's Crystal Ball is operating and able to

>> tell them what "application" you are referring to, etc., etc.,


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