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Need help with stop code after failed restore point restore. Computer is stuck.


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Guest Victor Cabot
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I restored my computer from a recent restore point - not the most recent. It failed. A blue screen came up with a stop code 0xc000021a. It said it was collecting error information and would restart, but after 20 minutes nothing is happening. If I try to power down and power up, the computer gets stuck on this same blue screen. What should I do? Reinstall windows?

 

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