Guest Prangie Posted August 10, 2007 Posted August 10, 2007 Brian A. I believe I have a similar problem to Ravix. Whilst browsing trouble free I will loose conectivity. I use the Windows diagnostic tool to determine the problem. The problem is fixed but occurs every 15 mins or so. Your previous explanation to Ravix was a bit too tricky to understand. Appreciate any assistance you can provide. Thanks Prangie
Guest nass Posted August 10, 2007 Posted August 10, 2007 RE: Network Diagnostics - Losing Net Connection "Prangie" wrote: > Brian A. I believe I have a similar problem to Ravix. > Whilst browsing trouble free I will loose conectivity. I use the Windows > diagnostic tool to determine the problem. The problem is fixed but occurs > every 15 mins or so. Your previous explanation to Ravix was a bit too tricky > to understand. Appreciate any assistance you can provide. > > Thanks > Prangie Hi Prangie, Could you please give more Info about your Operating system, how many machines involved in the connection, are you using a Router/Modem. What did you tired, what firewall you have installed on this problematic machine (S). I seen in the past, this can happen if you performed in the past incomplete uninstall of protection software which left orphans behind causing this issue to arise and losing connection. Also bad Line, noise in the line can make you lose connection. More info for anyone to be able to help. HTH. nass ------- http://www.nastec.co.uk
Guest Prangie Posted August 10, 2007 Posted August 10, 2007 RE: Network Diagnostics - Losing Net Connection Hi Nass, thanks for your reply. Win XP SP2 Just one machine Belkin modem/router 4 port wireless Using Trend Micro PC-Chillin firewall Have ADSL filters in place, Called ISP and they said that the modem was not dropping out Don´t know what else I can say :( except that it is painful -- Thanks Prangie "nass" wrote: > > > "Prangie" wrote: > > > Brian A. I believe I have a similar problem to Ravix. > > Whilst browsing trouble free I will loose conectivity. I use the Windows > > diagnostic tool to determine the problem. The problem is fixed but occurs > > every 15 mins or so. Your previous explanation to Ravix was a bit too tricky > > to understand. Appreciate any assistance you can provide. > > > > Thanks > > Prangie > > Hi Prangie, > Could you please give more Info about your Operating system, how many > machines involved in the connection, are you using a Router/Modem. > What did you tired, what firewall you have installed on this problematic > machine (S). > I seen in the past, this can happen if you performed in the past incomplete > uninstall of protection software which left orphans behind causing this issue > to arise and losing connection. > Also bad Line, noise in the line can make you lose connection. > More info for anyone to be able to help. > HTH. > nass > ------- > http://www.nastec.co.uk
Guest nass Posted August 10, 2007 Posted August 10, 2007 RE: Network Diagnostics - Losing Net Connection "Prangie" wrote: > Hi Nass, thanks for your reply. > Win XP SP2 > Just one machine > Belkin modem/router 4 port wireless > Using Trend Micro PC-Chillin firewall > Have ADSL filters in place, Called ISP and they said that the modem was not > dropping out > > Don´t know what else I can say :( except that it is painful > > -- > Thanks > Prangie Hi Prangie, Let's start with simple approaches: = Do you use WEP or WPA encryption method for this Wireless?. If you don't, I advise you to implement an encryption method to secure your connection, preferably WPA more secure than WEP. = Open the PC-Chillin firewall and allow full access to the DHCP to the internet, it looks like when your computer try to renew the IP from the Router the Firewall blocking it causing the Lose of connection, also the Network Name (SSID) be allowed or trusted in the Firewall (make sure you select the right Name not the Neighbour name?). = Click start >> Control panel >> Network and Internet Connections >> Network Connections >> Right click the wireless connection and select properties. On the Wireless properties click on General tab then highlight the Internet Protocol TCP/IP then click on properties, make sure the machine getting the IP address Auto and the DNS Auto too!. Click Advanced button click IP Settings Tab, make sure the DHCP Enabled and Automatic metric check box is checked. = Make sure the DHCP server/Host is enabled on the router Configuration Page/interface by typing the IP address for the router on the Browser address: 192.168.0.1 Here are steps see your settings, it will be different according to your Location (country & ISP): By typing the IP: 192.168.0.1 click [OK] or Hit Enter; You will get Login into the router: Before you can change any settings, you need to log in with a password. if you have not yet.... Password> [ usually blank ] Default = Leave blank [ Clear ] [submit ] Set up wizard: Wizard > 1. Connection Type The following information are provided by your ISP. ( ) PPPOE ( ) PPPOA ( ) Disable Select the appropriate one and click [ Next ] ------- Wizard > 2.Parameter Setting The following Info are usually provided by your ISP. > User name: [ ] > Password: [ ] > Retype: [ ] >VPI/VCI: [ ] / [ ] Click Apply and you will get Configuration Parameters recheck them and click Apply to apply. -------- On the Router Home page click on the following to make changes: LAN Settings IP Address > [192]. [168].[0].[1] More Info ______________________________ Subnet Mask > 255.255.255.0 _____________________________ DHCP server > (*) ON ( ) OFF <= your DHCP server IP Pool starting Address> [192].[168].[0].[2] IP Pool Ending Address > [192].[168].[0].[100] ________ Lease leave as is ___________ Domain [ NetGearHome ] Click on Internet WAN, then on Connection Type: WAN > Connection Type Select your connection type: ( ) PPPoE ( ) PPPoA ( ) Disable IS (Bridge mode.....) ( ) Multiple Protocol Over Make your selection and click Next. WAN > Connection Type> Whichever your selection was User Name> Password> Retype> IP assigned by ISP> [Yes ▼] IP Address> 0.0.0.0 Subnet Mask> 0.0.0.0 VPI/VCI [ 0]/ [ ] these according to your location and your ISP Encapsulation> [ LLC ▼] Dial On Demand [ √ ] Idle Time (minute)> [0] or leave Blank Click Apply changes ----------------------- WAN > DNS [√] Automatic from ISP DNS address > [0].[0].[0].[0] Secondary DNS Address> [0].[0].[0].[0] Click Apply changes --------------------------- Wireless Option: Wireless > Channel and SSID To make changes to the wireless............................................ changes to save the settings Wireless Channel> [6 ▼] SSID > [type your Network name give a unique name] write this down on a piece of paper instated of the default one like belkin54g. ESSID Broadcast ( ) Enable (*) Disable select the disable Radio button Wireless Mode > [ (11b + 11g) ▼] Transmission Rate> [Automatic ▼] g Nitro> ( ) Enable ( ) Disable The above step is the most sensitive you need to set it Right to get your Network secure from your neighbourhood and from the Internet (WWW) Wireless > Security > WPA WPA > [ WPA-PSK (no server) ▼] Encryption technique TKIP Pre-shared Key (PSK) [ Type a memorable sentence you only can guess ] [√ ] obscure PSK check this to Hash your Password. Click Apply changes. ----------------- Click Firewall; Firewall> blah............................blah................................................. Firewall Enable / Disable (*) Enable ( ) Disable Click Apply Changes Now you are done. With CD there is a PDF doc for setting up you can read this. How to setup wireless router http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx 4 steps to set up your home wireless network http://www.microsoft.com/athome/moredone/wirelesssetup.mspx = Check the Power settings for the NIC, make sure the computer not configured to turn this device when it is Idle for power saving feature by going to Device Manager and expand the Network Adapters, then select your Wireless NIC, click Properties then Power management/or settings and uncheck this check box: [ ] Allow computer to turn OFF this device for power saving or something similar. = If you are using the Manufacturer of the Wireless Card Utility to manage the wireless Connection , then you need to turn the WZC OFF, as if both running they can conflict and cause the lose of connection, or turn the Manufacturer wireless Utility and use the WZC utility to manage the connection: <Quote from old Post::> I recently had this issue with a client, how installed the Wireless manufacturer Utility to manage the connection, while the Windows Zero configuration (WZC) was ON. Both the manufacturer and WZC were conflicting and making the Wireless lose on start or after a while. Try to Disable the WZC if you have the wireless Adapter/USB or whatever kind of wireless manufacturer utility installed and Also be sure the Wireless Utility for the manufacturer is Auto running in the servcies. If you have just the windows Wireless utility to manage the wireless connection then proceed: Try this: Open a Run Command and type in: services.msc click [OK]. On the services control Panel scroll down to Windows Zero Wireless configuration and Be sure the service to start Automatically instead of manually. Click Ok then close the services control panel window and Reboot and see if the service will hold it's settings to Auto. If not then try this Key in the Registry: Open Run and type in: regedit.exe click OK and on the Registry Editor Locate this key and change the value in the Right Pane/window to (2): [-]HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WZCSVC = [ON]Start REG_DWORD 0x00000002 (2) [-]HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc = ON]Start REG_DWORD 0x00000004 (4) Be worn, backup or write down the settings before and after the editing, if any thing gone wrong you can restore back. Troubleshooting network connection problems http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx You may receive a "Limited or no connectivity" message on a computer http://support.microsoft.com/kb/892896 limited or no connectivity: http://chicagotech.net/troubleshooting/noconnectivity10.htm </Quoyte::> HTH. nass ------ http://www.nasstec.co.uk
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