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Blue error screen and then black screen, does anyone know how to solve the problem?

Guest Micheleaa

By Guest Micheleaa
in Microsoft Products Support & Discussions

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Guest Micheleaa

Guest Micheleaa

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Hi everyone,I try to get more specific,I had the pc on while I was watching youtube as usual, at some point out of nowhere a blue windows error screen appears (the one with the sad face and qr code to be clear), unfortunately I couldn't read the error code.After that the pc started to reboot, and it gets stuck in the reboot in the motherboard screen without continuing to boot windows. So I decide to forcibly turn it off from the case button and then turn it back on.How much I turn it back on, the pc starts quietly, but on the monitor I have no more video signal, not even the one from the mothe

 

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