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BSOD - The computer has rebooted from a bugcheck?

Guest JH12023

By Guest JH12023
in Microsoft Products Support & Discussions

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Guest JH12023

Guest JH12023

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Hi, My less than a month old laptop just got the following error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffbc862a8281a2, 0x0000000000000002, 0x0000000000000000, 0xfffff8015c44857f). A dump was saved in: C:\Windows\Minidump\031623-10593-01.dmp. Report Id: d0992cf6-f37f-4f32-81f3-047abd7de033. Would anyone be able to tell me the reasons for this and how I can prevent it from happening again? Luckily I use OneDrive so most of the stuff I was working on was saved. I wasn't actively using my computer when it happened though. I got back from cooking and swit

 

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