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Anker USB C Hub malfunctioning. Device Descriptor Request Failed.

Guest Russell Halenda

By Guest Russell Halenda
in Microsoft Products Support & Discussions

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Guest Russell Halenda

Guest Russell Halenda

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Hi all, I'm having some trouble with an Anker brand USB-C Hub that I have. It contains 2 USB-A ports, 2 USB-C Ports, an HDMI port, and an SD Card Reader. It is connected to my laptop, running the latest version of Windows 11, through a USB-C Cable, to my laptop's only USB-C port. Every time I plug the device in, it is reported as malfunctioning, and that windows cannot identify it. While in this state, anything plugged into the USB-A ports are unresponsive and undetectable. However, the HDMI port continues to function normally. I have tried uninstalling and reinstalling the device, updating th

 

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