Help with XP restarting

[rkh5bj]

I downloaded an automatic update to Windows XP and did a restart to take effect. It continually restarts; I tried powering down and even unplugged but that hasn't helped. Any suggestions?

[Tony D]

Try rebooting in Safe Mode. Here are instructions.

 

* If the computer is running, shut down Windows, and then turn off the power.

* Wait 30 seconds, and then turn the computer on.

* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again. If F8 doesn't work try F5.

* Ensure that the Safe Mode option is selected.

* Press Enter. The computer then begins to start in Safe mode.

* Log on with an account that has administrator priviledges, usually your own account (NOT the account named Administrator).

[rkh5bj]

Thank you for your help, I was able to log in and do some clean up. I think I have the problem solved.

[Dalo Harkin]

Glad it's sorted - anymore problems you know where we are ;)