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NEW SURFACE PRO 8 DOESN'T WORK

Guest SueFawcett1

By Guest SueFawcett1
in Microsoft Products Support & Discussions

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Guest SueFawcett1

Guest SueFawcett1

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New surface pro 8, completes first 2 setup questions but then changes language to German and won't accept my Microsoft account login, which I have double checked and logged into on another device. Nor will it accept my alias account it says "That username looks like it belongs to aother organisation" What does that mean? has this device been locked to another organisation and sold to me as new?

 

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