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Laptop stuck on "Let Microsoft and apps use your location"

Guest Touko Kirishima

By Guest Touko Kirishima
in Microsoft Products Support & Discussions

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Guest Touko Kirishima

Guest Touko Kirishima

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I currently am attempting to set up my new laptop. It was all going fine until I arrived at the "Let Microsoft and apps use your location" screen. I am unable to press Yes, or No, nor can I press Learn more. Everything else on my laptop works fine, I can move my mouse, change brightness, etc. I try shutting down my laptop, but it doesn't seem to completely shut down and instead goes to "sleep mode"

 

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