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Camera on surface book 3 hasn't worked for at least 1+ years, still can't fix it.

Guest fernandes_ang777

By Guest fernandes_ang777
in Microsoft Products Support & Discussions

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Guest fernandes_ang777

Guest fernandes_ang777

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Hi everyone,I bought a surface book 3 in late 2018 to use for school. It worked sufficiently but then in around 2021 later on in the year the camera stopped working.This has obviously been an ongoing issue, I have tried every platform's advice on what to do, I have done everything windows tells me to do as well as the "get help" feature and it still has not worked.I am really stuck on what to do, and now it is becoming a more bothersome issue due to university requiring face cams on as well as doing telehealth appointments.Really hoping anyone can help me out here! If not I guess I'll have to

 

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