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External Hard Drive only shows as VLi Product String from USB??

Guest zlloyd1

By Guest zlloyd1
in Microsoft Products Support & Discussions

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Guest zlloyd1

Guest zlloyd1

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I plugged an older USB External Drive into my Windows 11 laptop, and it turns on when plugged in because it lights up, it shows up in Devices, but will not open, does not show up in the Explorer, cannot be opened, is called VLI Product String?? Every explanation that I have found for this does not seem to work on my Windows system, and I am confused as to why this is happening?? If someone can give me a working, preferably FREE way to correct this, I would be eternally grateful!!

 

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