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Microsoft Audio Dock - mute button not working when external microphone connected and used as microphone?

Guest Loek Titulaer

By Guest Loek Titulaer
in Microsoft Products Support & Discussions

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Guest Loek Titulaer

Guest Loek Titulaer

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Microsoft Audio Dock connectedExternal microphone connected and selected as default microphone for teamsWhen pressing the mute button, it turns white and red, but it does not actually mute or unmute in Teams. The issue is the external microphone - when unplugged and de Microsoft Audio Dock is selected as default microphone, the issue is gone.I also have the Microsoft Presenter+ connected and this mute button DOES work.How can I solve this?

 

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