Guest sprabhu.tech Posted August 11, 2007 Posted August 11, 2007 Hi I'm using XP professional version 2002 service pack 2. whenever I clike IE 6.0 first time it shows the follwoing error message 0x6c371c65" referenced memory at "0x00000000". The memory could not be "read". please let me know me how to resolve this problem Prabhu
Guest nass Posted August 11, 2007 Posted August 11, 2007 RE: Memory Error "sprabhu.tech" wrote: > Hi > > I'm using XP professional version 2002 service pack 2. whenever I clike IE > 6.0 first time it shows the follwoing error message > 0x6c371c65" referenced memory at "0x00000000". The memory could not be "read". > > please let me know me how to resolve this problem > > Prabhu If you get Memory Cannot be read or written. As the name refer to, it is a memory problem, some applications/programs didn't release the memory in timely fashion causing the Error to be thrown by the system error reporting tools. Also it could be the work of malware, badly written application installed on your system including third party toolbars installed beside Internet explorer, do you have other toolbars installed try to uninstall them, memory gone bad or loose in their slots/dust also can cause this. 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 2... You need to be sure your system is clean from malware and Viruses by scanning for them Scan for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm http://www.lavasoft.com/products/ad-aware_se_personal.php http://www.safer-networking.org ; for Spybot S&D =How to perform a clean boot procedure to prevent background programs from interfering with a game or a program that you currently use http://support.microsoft.com/kb/331796 3... You may have a bad RAM try to test your RAM by running Memtest by downloading this tool and unzip it and make a floppy or CD/DVD and run it on Reboot. http://www.memtest86.com/ You may need to reposition/reset the RAM sticks in their slots. HTH. Let us know. Regards, nass ---------- http://www.nasstec.co.uk
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