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Dial-up fails to dial


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Posted

I can go through the process of creating a new dial-up connection, and then

clicking on the "Dial" button. The result is the message "Opening Port" which

is quickly replaced with "Dialing nnnn". However it hangs there.

 

I can use Hyperterminal to send the ATDTnnnn command to the modem and that

dials and connects.

 

This is a friends machine, and I don't know what he may have messed up

trying to fix this.

 

Can anyone help?

 

Gary Minor

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Guest Newbie Coder
Posted

Re: Dial-up fails to dial

 

Gary,

 

Describe what you mean by 'hangs'

 

Is the modem connected to COM3?

 

Can you hear the modem dialing?

 

Any error codes?

 

--

Newbie Coder

(It's just a name)

 

 

"GaryM" <GaryM@discussions.microsoft.com> wrote in message

news:DA19BC72-34D5-4FED-AF15-F76B1CBA4F80@microsoft.com...

> I can go through the process of creating a new dial-up connection, and then

> clicking on the "Dial" button. The result is the message "Opening Port" which

> is quickly replaced with "Dialing nnnn". However it hangs there.

>

> I can use Hyperterminal to send the ATDTnnnn command to the modem and that

> dials and connects.

>

> This is a friends machine, and I don't know what he may have messed up

> trying to fix this.

>

> Can anyone help?

>

> Gary Minor

Posted

Re: Dial-up fails to dial

 

"Newbie Coder", a great big thanks for helping.

 

Hangs means that the when the dialog box displays "Dialing nnnn" it just

stays in that state, that is, nothing more happens. I can cancel without a

problem. The machine itself does not hang up. Sometimes, if I leave it long

enough, I get an error code but not aways the same. This machine is at a

friends in Atlanta GA. The friend is very much a newbie. I was trying to help

while I was there on a visit, but now I am back in

Raleigh, NC.

 

I don't know about the com port. However, when I use Hyperterminal and the

ATDTnnn command to dial, there is the dialing noise and the connecting noise,

and a request for user ID and password. This would suggest that the modem and

phone lines are working. I would assume that the com port is the same in both

cases.

 

When I use the dial-up connection (not Hyperterminal) there is no dialing

noise. When I started this problem, there was no noise at all. Later I was

getting a dial tone but no dialing noise. I'm not sure what changed.

 

Normally, I would suspect the modem driver, but I have tried an external USB

modem with the same results.

 

You would think that since this problem is easy to reproduce and fails every

time that it would be easy to solve. However, it has me stumped.

 

Your help is appreciated.

 

Gary Minor (not a newbie, but not experienced in this area)

 

"Newbie Coder" wrote:

> Gary,

>

> Describe what you mean by 'hangs'

>

> Is the modem connected to COM3?

>

> Can you hear the modem dialing?

>

> Any error codes?

>

> --

> Newbie Coder

> (It's just a name)

>

>

> "GaryM" <GaryM@discussions.microsoft.com> wrote in message

> news:DA19BC72-34D5-4FED-AF15-F76B1CBA4F80@microsoft.com...

> > I can go through the process of creating a new dial-up connection, and then

> > clicking on the "Dial" button. The result is the message "Opening Port" which

> > is quickly replaced with "Dialing nnnn". However it hangs there.

> >

> > I can use Hyperterminal to send the ATDTnnnn command to the modem and that

> > dials and connects.

> >

> > This is a friends machine, and I don't know what he may have messed up

> > trying to fix this.

> >

> > Can anyone help?

> >

> > Gary Minor

>

>

>

Posted

Re: Dial-up fails to dial

 

perhaps uncheck "Wait for Dialtone"?

 

GaryM wrote:

> I can go through the process of creating a new dial-up connection, and then

> clicking on the "Dial" button. The result is the message "Opening Port" which

> is quickly replaced with "Dialing nnnn". However it hangs there.

>

> I can use Hyperterminal to send the ATDTnnnn command to the modem and that

> dials and connects.

>

> This is a friends machine, and I don't know what he may have messed up

> trying to fix this.

>

> Can anyone help?

>

> Gary Minor


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