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Has anyone encountered a problem with Jigsaw puzzle pieces moving by themselves? This started happening during the last two weeks.

Guest EarlJohnson2

By Guest EarlJohnson2
in Microsoft Products Support & Discussions

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Guest EarlJohnson2

Guest EarlJohnson2

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Notice the two red circled areas below. One has no tiles and the other has two sets one on top of the other. When I closed and reopened the puzzle the pieces were moved from the blank area to where they sit on top of the other set. I had a case where pieces were moved and landed on top of another set of pieces and they were "fused" together. I couldn't separate them until I closed and reopened the jigsaw app. Sometimes the movement happens while I playing the puzzle and other times when I close and reopen the puzzle.I deleted and reinstalled the Jigsaw app and it is still happening. Running Wi

 

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