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TCP/IP (pathping) works, IE7 fails


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Guest Thufir
Posted

Following <http://support.microsoft.com/kb/314067/>, pathping works fine,

returns results for "pathping google.com", so the "internet" is up and

running, but IE7 won't display a web page. There's nothing wrong with

the TCP/IP stack.

 

What's a good approach to getting IE7 to load web pages? I've disabled

the windows firewall; the pc is riddled with virus's.

 

 

 

thanks,

 

Thufir

  • Replies 6
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Posted

RE: TCP/IP (pathping) works, IE7 fails

 

 

 

"Thufir" wrote:

> Following <http://support.microsoft.com/kb/314067/>, pathping works fine,

> returns results for "pathping google.com", so the "internet" is up and

> running, but IE7 won't display a web page. There's nothing wrong with

> the TCP/IP stack.

>

> What's a good approach to getting IE7 to load web pages? I've disabled

> the windows firewall; the pc is riddled with virus's.

>

>

>

> thanks,

>

> Thufir

 

It is likely a DNS issue, sine the name doesn't resolve?.

Open a run command type in:

ipconfig /flushdns click [OK]

ipconfig /renew click [OK]

netsh winsock reset click [OK]

Reboot your machine, does the problem return?.

Go through these cleaning steps, since I don't know what approach did you

take to clean up your machine!.

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

Run a scan from here on-line:

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym

Download Avast Cleaner from here:

http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine:

http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

http://free.grisoft.com/doc/5390/lng/us/tpl/v5

Run disk clan up and defrag in safe mode, does it help?.

P.S does this behaviour repeat itself with most website or just google?.

HTH.

nass

-----

http://www.nasstec.co.uk

Posted

Re: TCP/IP (pathping) works, IE7 fails

 

"Thufir" <hawat.thufir@gmail.com> wrote

<snip>

> the pc is riddled with virus's.

 

Try cleaning the system or better yet flatten it and rebuild.

 

Malware Removal

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

THE PARASITE FIGHT

Finding, Removing & Protecting Yourself From Scumware

http://aumha.org/a/parasite.htm

 

Richard Harper’s Guide to Cleaning Pests

http://rgharper.mvps.org/cleanit.htm

 

--

Rock [MS-MVP User/Shell]

Guest Thufir
Posted

Re: TCP/IP (pathping) works, IE7 fails

 

On Aug 12, 6:44 pm, "Rock" <R...@nospam.net> wrote:

> "Thufir" <hawat.thu...@gmail.com> wrote

> <snip>

>

> > the pc is riddled with virus's.

>

> Try cleaning the system or better yet flatten it and rebuild.

[...]

 

Thanks for all the responses :)

 

 

what do you mean by flatten and rebuild?

 

 

 

thanks,

 

Thufir

Posted

Re: TCP/IP (pathping) works, IE7 fails

 

Thufir wrote:

> On Aug 12, 6:44 pm, "Rock" <R...@nospam.net> wrote:

>> "Thufir" <hawat.thu...@gmail.com> wrote

>> <snip>

>>

>>> the pc is riddled with virus's.

>> Try cleaning the system or better yet flatten it and rebuild.

> [...]

>

> Thanks for all the responses :)

>

>

> what do you mean by flatten and rebuild?

 

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To

http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows -

What you will need on-hand

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

  • 2 weeks later...
Guest Thufir
Posted

Re: TCP/IP (pathping) works, IE7 fails

 

Thank you for the steps :)

 

 

-Thufir


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