Guest slugonfish Posted August 12, 2007 Posted August 12, 2007 Have just purchased second user laptop. VLK showing blocked. COA shows different number to that detected so tried to update key through tool. downloaded tool and ran then fails, with message ".......the system may be low on space.....error:0x800402c9." 50gigs space free on drive, tried closing all apps and windows, no success Can you assist in my updating my product key Thank you diognostic tool results: Diagnostic Report (1.7.0039.0): ----------------------------------------- WGA Data--> Validation Status: Blocked VLK Detailed Status: N/A Cached / Grace status: N/A, N/A Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0= Windows Product ID: 55274-643-7213323-23046 Windows Product ID Type: 1 CSVLK Server: N/A CSVLK PID: N/A Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.2.0.pro ID: {76B6A927-3C6B-4529-92D1-B71555900EC8}(3) Is Admin: Yes Commit / Reboot / BRT: N/A, N/A, N/A WGA Version: Registered, 1.7.36.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-171-1 Resolution Status: N/A Notifications Data--> Cached Result: N/A File Exists: No Version: N/A WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 114 Blocked VLK 2 OGA Version: Registered, 1.6.21.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-171-1 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Active scripting: Script ActiveX controls marked as safe for scripting: File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{76B6A927-3C6B-4529-92D1-B71555900EC8}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55274-643-7213323-23046</PID><PIDType>1</PIDType><SID>S-1-5-21-1708537768-1614895754-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Tecra M3</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20051115******.******+***</Date></BIOS><HWID>DBE03A07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57348</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> Can you assist in my updating my product key Thank you
Guest Rock Posted August 13, 2007 Posted August 13, 2007 Re: product key updater fails with error 0x800402c9 "slugonfish" wrote > Have just purchased second user laptop. VLK showing blocked. COA shows > different number to that detected so tried to update key through tool. > downloaded tool and ran then fails, with message ".......the system may be > low on space.....error:0x800402c9." 50gigs space free on drive, tried > closing all apps and windows, no success > > Can you assist in my updating my product key <snip> Best to post to a WGA forum. http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25 -- Rock [MS-MVP User/Shell]
Recommended Posts