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System restore problems


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Guest Bash2a
Posted

Hello everybody i'm Bash2a.

 

I have a problem with my system restore in Windows XP.

 

I wanted to restore something that i did in my guest account because i

allowed things to be installed to it without my permission by accident. So i

tryed doing system resotre and it said that system restore is incomplete i

did this 5 times and it didn't work. i also tried to do system restore on a

program that i installed but it didn't work either.

 

Yes i checked the settings and everything was the way it was suppost to, to

make system restore work. HELP?

 

NOTE: i also have an anti-virus software called Norton 360. does this affect

system restore? if so, how can i fix this?

  • Replies 4
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Posted

Re: System restore problems

 

Norton -yes.

 

http://bertk.mvps.org/html/symantecdoc1.html

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Bash2a wrote:

> Hello everybody i'm Bash2a.

>

> I have a problem with my system restore in Windows XP.

>

> I wanted to restore something that i did in my guest account because i

> allowed things to be installed to it without my permission by

> accident. So i tryed doing system resotre and it said that system

> restore is incomplete i did this 5 times and it didn't work. i also

> tried to do system restore on a program that i installed but it

> didn't work either.

>

> Yes i checked the settings and everything was the way it was suppost

> to, to make system restore work. HELP?

>

> NOTE: i also have an anti-virus software called Norton 360. does this

> affect system restore? if so, how can i fix this?

Posted

Re: System restore problems

 

"Bash2a" <Bash2a@discussions.microsoft.com> wrote

> Hello everybody i'm Bash2a.

>

> I have a problem with my system restore in Windows XP.

>

> I wanted to restore something that i did in my guest account because i

> allowed things to be installed to it without my permission by accident. So

> i

> tryed doing system resotre and it said that system restore is incomplete i

> did this 5 times and it didn't work. i also tried to do system restore on

> a

> program that i installed but it didn't work either.

>

> Yes i checked the settings and everything was the way it was suppost to,

> to

> make system restore work. HELP?

>

> NOTE: i also have an anti-virus software called Norton 360. does this

> affect

> system restore? if so, how can i fix this?

 

As an adjunct to Gerry's reply, it's best to first uninstall any unwanted

software using Add/Remove programs, and then use system restore to go back

to a previous date. Using system restore to remove a software install only

deals with monitored files which can leave other parts of the install still

around.

 

--

Rock [MS-MVP User/Shell]

Guest Bert Kinney
Posted

Re: System restore problems

 

Let's see if System Restore will function in Safe Mode.

 

Boot into Safe Mode and perform a test restore using the following link.

http://bertk.mvps.org/html/tips.html#3

 

How to starting Windows XP in Safe Mode:

http://bertk.mvps.org/html/safemode.html

 

If there are any Norton applications installed, take a look at this page.

http://bertk.mvps.org/html/symantecdoc1.html

 

Here are some more troubleshooting steps to take when System Restore fails

to restore:

http://bertk.mvps.org/html/srfail.html

 

The Event Viewer can sometimes be helpful in tracking down errors.

Using the Event Viewer to troubleshoot System Restore errors:

http://bertk.mvps.org/html/source.html

 

Regards,

Bert Kinney MS-MVP Shell/User

http://bertk.mvps.org

Member: http://dts-l.org

 

Bash2a wrote:

> Hello everybody i'm Bash2a.

>

> I have a problem with my system restore in Windows XP.

>

> I wanted to restore something that i did in my guest account because i

> allowed things to be installed to it without my permission by accident. So i

> tryed doing system resotre and it said that system restore is incomplete i

> did this 5 times and it didn't work. i also tried to do system restore on a

> program that i installed but it didn't work either.

>

> Yes i checked the settings and everything was the way it was suppost to, to

> make system restore work. HELP?

>

> NOTE: i also have an anti-virus software called Norton 360. does this affect

> system restore? if so, how can i fix this?

Guest Bash2a
Posted

Re: System restore problems

 

Thanks Gary but i've been to the symantec site and they telled me the same

things mentioned on the link u gave me. I'm using Norton 360 and there is no

mescellenous option. I don't even know if the program came out in 2006 or 2007

 

"Gerry" wrote:

> Norton -yes.

>

> http://bertk.mvps.org/html/symantecdoc1.html

>

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> Bash2a wrote:

> > Hello everybody i'm Bash2a.

> >

> > I have a problem with my system restore in Windows XP.

> >

> > I wanted to restore something that i did in my guest account because i

> > allowed things to be installed to it without my permission by

> > accident. So i tryed doing system resotre and it said that system

> > restore is incomplete i did this 5 times and it didn't work. i also

> > tried to do system restore on a program that i installed but it

> > didn't work either.

> >

> > Yes i checked the settings and everything was the way it was suppost

> > to, to make system restore work. HELP?

> >

> > NOTE: i also have an anti-virus software called Norton 360. does this

> > affect system restore? if so, how can i fix this?

>

>

>


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