Unable to access Windows Update site.

August 13, 2007

I had a problem with .net framework which I finally reloaded and got to work.

I tried to go out to the Windows Update site and I get the message " Thank

you for your interest in obtaining updates from our site. This site is

designed to work with Microsoft Windows.........."

I am running Windows XP, SP2, with all current updates as of July, 2007.

I can get to the net and other Microsoft sites with no problem. I have no

other problems that I am aware of and all my programs seem to be working

properly.

What is the Update site looking for when you go out to retrieve updates?

Can I have a corrupted file I am not aware of?

--

Thanks, dslman

August 13, 2007

RE: Unable to access Windows Update site.

Actually windows update is somwhat retired,the replacement is now "microsoft

update".To get the software,go to microsoft.com,select downloads,select

microsoft update.Also,after SP2 is installed,one should open internet

options,

settings,view objects,R.click on each (one @ a time),select,update.....

"dslman" wrote:

> I had a problem with .net framework which I finally reloaded and got to work.

> I tried to go out to the Windows Update site and I get the message " Thank

> you for your interest in obtaining updates from our site. This site is

> designed to work with Microsoft Windows.........."

>

> I am running Windows XP, SP2, with all current updates as of July, 2007.

>

> I can get to the net and other Microsoft sites with no problem. I have no

> other problems that I am aware of and all my programs seem to be working

> properly.

>

> What is the Update site looking for when you go out to retrieve updates?

> Can I have a corrupted file I am not aware of?

>

> --

> Thanks, dslman

August 13, 2007

Re: Unable to access Windows Update site.

Sent to the Windows Update newsgroup via crosspost

--

Peter

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

"dslman" <dslman@discussions.microsoft.com> wrote in message news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

>I had a problem with .net framework which I finally reloaded and got to work.

> I tried to go out to the Windows Update site and I get the message " Thank

> you for your interest in obtaining updates from our site. This site is

> designed to work with Microsoft Windows.........."

>

> I am running Windows XP, SP2, with all current updates as of July, 2007.

>

> I can get to the net and other Microsoft sites with no problem. I have no

> other problems that I am aware of and all my programs seem to be working

> properly.

>

> What is the Update site looking for when you go out to retrieve updates?

> Can I have a corrupted file I am not aware of?

>

> --

> Thanks, dslman

August 13, 2007

Re: Unable to access Windows Update site.

Andrew you are a complete fool. What you posted is not true at all. If you do not know the facts then do NOT post

--

Peter

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

"Andrew E." <eckrichco@msn.com> wrote in message news:B1D36A5F-5B22-42B3-9FDD-66F8638B5401@microsoft.com...

> Actually windows update is somwhat retired,the replacement is now "microsoft

> update".To get the software,go to microsoft.com,select downloads,select

> microsoft update.Also,after SP2 is installed,one should open internet

> options,

> settings,view objects,R.click on each (one @ a time),select,update.....

>

> "dslman" wrote:

>

>> I had a problem with .net framework which I finally reloaded and got to work.

>> I tried to go out to the Windows Update site and I get the message " Thank

>> you for your interest in obtaining updates from our site. This site is

>> designed to work with Microsoft Windows.........."

>>

>> I am running Windows XP, SP2, with all current updates as of July, 2007.

>>

>> I can get to the net and other Microsoft sites with no problem. I have no

>> other problems that I am aware of and all my programs seem to be working

>> properly.

>>

>> What is the Update site looking for when you go out to retrieve updates?

>> Can I have a corrupted file I am not aware of?

>>

>> --

>> Thanks, dslman

August 13, 2007

Re: Unable to access Windows Update site.

http://www.winhelponline.com/articles/35/1/

See the above article.

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

"Peter Foldes" <okf22@hotmail.com> wrote in message

news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...

Sent to the Windows Update newsgroup via crosspost

--

Peter

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

"dslman" <dslman@discussions.microsoft.com> wrote in message

news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

>I had a problem with .net framework which I finally reloaded and got to work.

> I tried to go out to the Windows Update site and I get the message " Thank

> you for your interest in obtaining updates from our site. This site is

> designed to work with Microsoft Windows.........."

>

> I am running Windows XP, SP2, with all current updates as of July, 2007.

>

> I can get to the net and other Microsoft sites with no problem. I have no

> other problems that I am aware of and all my programs seem to be working

> properly.

>

> What is the Update site looking for when you go out to retrieve updates?

> Can I have a corrupted file I am not aware of?

>

> --

> Thanks, dslman

August 14, 2007

Re: Unable to access Windows Update site.

I tried all on the winhelponline .com article. Did not improve. Still can't

get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

java script. I do not have the firewall on and even when I did, I was able

to get to the Windows Update site with out any problems in the past. Still

seems like there is something being passed to the update site that makes the

site think I am NOT an XP user.

I did receive auto update notification today and was able to download and

install everything that way, but I would like to go out to the update site

and check for other than critical updates.

Any suggestions and/or additional help would be greatly appreciated.

Thanks for the replies so far.

--

Thanks, dslman

"TaurArian [MS-MVP]" wrote:

> http://www.winhelponline.com/articles/35/1/

> See the above article.

>

> --

> ====================================

> TaurArian [MS-MVP] 2005-2008 - Australia

> ====================================

> How to make a good post: http://www.dts-l.org/goodpost.htm

> Defending your machine: http://defendingyourmachine2.blogspot.com/

> http://taurarian.mvps.org/index.htm

>

> Emails will not be acknowledged - please post to the newsgroup so all may benefit.

>

> "Peter Foldes" <okf22@hotmail.com> wrote in message

> news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...

> Sent to the Windows Update newsgroup via crosspost

>

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

>

> "dslman" <dslman@discussions.microsoft.com> wrote in message

> news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

> >I had a problem with .net framework which I finally reloaded and got to work.

> > I tried to go out to the Windows Update site and I get the message " Thank

> > you for your interest in obtaining updates from our site. This site is

> > designed to work with Microsoft Windows.........."

> >

> > I am running Windows XP, SP2, with all current updates as of July, 2007.

> >

> > I can get to the net and other Microsoft sites with no problem. I have no

> > other problems that I am aware of and all my programs seem to be working

> > properly.

> >

> > What is the Update site looking for when you go out to retrieve updates?

> > Can I have a corrupted file I am not aware of?

> >

> > --

> > Thanks, dslman

>

August 15, 2007

Re: Unable to access Windows Update site.

On Aug 14, 7:02 pm, dslman <dsl...@discussions.microsoft.com> wrote:

> I tried all on the winhelponline .com article. Did not improve. Still can't

> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> java script. I do not have the firewall on and even when I did, I was able

> to get to the Windows Update site with out any problems in the past. Still

> seems like there is something being passed to the update site that makes the

> site think I am NOT an XP user.

>

> I did receive auto update notification today and was able to download and

> install everything that way, but I would like to go out to the update site

> and check for other than critical updates.

>

> Any suggestions and/or additional help would be greatly appreciated.

>

> Thanks for the replies so far.

> --

> Thanks, dslman

>

> "TaurArian [MS-MVP]" wrote:

> >http://www.winhelponline.com/articles/35/1/

> > See the above article.

>

> > --

> > ====================================

> > TaurArian [MS-MVP] 2005-2008 - Australia

> > ====================================

> > How to make a good post:http://www.dts-l.org/goodpost.htm

> > Defending your machine:http://defendingyourmachine2.blogspot.com/

> >http://taurarian.mvps.org/index.htm

>

> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.

>

> > "Peter Foldes" <ok...@hotmail.com> wrote in message

> >news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...

> > Sent to the Windows Update newsgroup via crosspost

>

> > --

> > Peter

>

> > Please Reply to Newsgroup for the benefit of others

> > Requests for assistance by email can not and will not be acknowledged.

>

> > "dslman" <dsl...@discussions.microsoft.com> wrote in message

> >news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

> > >I had a problem with .net framework which I finally reloaded and got to work.

> > > I tried to go out to the Windows Update site and I get the message " Thank

> > > you for your interest in obtaining updates from our site. This site is

> > > designed to work with Microsoft Windows.........."

>

> > > I am running Windows XP, SP2, with all current updates as of July, 2007.

>

> > > I can get to the net and other Microsoft sites with no problem. I have no

> > > other problems that I am aware of and all my programs seem to be working

> > > properly.

>

> > > What is the Update site looking for when you go out to retrieve updates?

> > > Can I have a corrupted file I am not aware of?

>

> > > --

> > > Thanks, dslman

Sorry that I have nothing constructive to add, but I am having this

same problem. I had accidentally deleted a Windows File needed during

startup and was told to repair the installation with my WinXP MCE

disc. The repair was successful but the older files (I had the latest

from Windows Update before) downgraded and ruined much of my system. I

had to repair .NET 2.0, I separately installed IE7 and a few other

upgrades but without access to the update site, I'm stuck with a

relatively broken, bleeding system. I've tried the above remedies,

found the keys didn't exist and the old Update software just jumped

right to v6 so here I am. If I find something I'll be sure to post but

ANY help would be appreciated, and I'm pretty sure I speak for both of

us.

(And as a note "Windows Update" is actually out of date for newer

users of as XP or Vista, but I'm pretty sure that "Microsoft Update"

and "Windows Update" remain interchangeable... lets not make it

anymore confusing. )

August 16, 2007

Re: Unable to access Windows Update site.

Initiate a manual visit to Windows Update. If the system still cannot

access it, open the WindowsUpdate.log and post the last 40 or so lines

of it into your reply, please.

Start > Run > type in [or copy&paste]

%windir%\windowsupdate.log

Click OK or press Enter

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

dslman wrote:

> I tried all on the winhelponline .com article. Did not improve. Still can't

> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> java script. I do not have the firewall on and even when I did, I was able

> to get to the Windows Update site with out any problems in the past. Still

> seems like there is something being passed to the update site that makes the

> site think I am NOT an XP user.

>

> I did receive auto update notification today and was able to download and

> install everything that way, but I would like to go out to the update site

> and check for other than critical updates.

>

> Any suggestions and/or additional help would be greatly appreciated.

>

> Thanks for the replies so far.

August 17, 2007

Re: Unable to access Windows Update site.

Make sure internet explorer is your default browser

to set default browser

Click Start- Click Run - > type inetcpl.cpl and click ok

We will get internet options open

go to programs tab

check the option which says 'Interner Explorer Should check if it is default

browser '

then try to access windows update

----

If still having any problems

then refer 818018 kb

http://support.microsoft.com/kb/818018

----

if issue persists

then try to run the following commands from command prompt

(to open the command prompt - > start- > run - > type cmd click ok)

1) NET STOP BITS

2) NET STOP WUAUSERV

3) NET STOP CRYPTSVC

4) REN C:\WINDOWS\SOFTWAREDISTRIBUTION SD1

5) REN C:\WINDOWS\SYSTEM32\CatRoot2 CR2

6) NET START BITS

7) NET START WUAUSERV

8) NET START CRYPTSVC

Register the dll files :

----------------------

Go to start -> run -> cmd

1) REGSVR32 WUAPI.DLL

2) REGSVR32 WUAUENG.DLL

3) REGSVR32 WUAUENG1.DLL

4) REGSVR32 WUAUSERV.DLL

5) REGSVR32 WUCLTUI.DLL

6) REGSVR32 WUPS.DLL

7) REGSVR32 WUWEB.DLL

Hopefully these steps will resolve the issue with updates.

Lets c, let me know the status .

--

Rajesh Dudala

Subject Matter Expert

Platform: Windows XP

Sutherland Global Services

India

"dslman" wrote:

> I tried all on the winhelponline .com article. Did not improve. Still can't

> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> java script. I do not have the firewall on and even when I did, I was able

> to get to the Windows Update site with out any problems in the past. Still

> seems like there is something being passed to the update site that makes the

> site think I am NOT an XP user.

>

> I did receive auto update notification today and was able to download and

> install everything that way, but I would like to go out to the update site

> and check for other than critical updates.

>

> Any suggestions and/or additional help would be greatly appreciated.

>

> Thanks for the replies so far.

> --

> Thanks, dslman

>

> "TaurArian [MS-MVP]" wrote:

>

> > http://www.winhelponline.com/articles/35/1/

> > See the above article.

> >

> > --

> > ====================================

> > TaurArian [MS-MVP] 2005-2008 - Australia

> > ====================================

> > How to make a good post: http://www.dts-l.org/goodpost.htm

> > Defending your machine: http://defendingyourmachine2.blogspot.com/

> > http://taurarian.mvps.org/index.htm

> >

> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.

> >

> > "Peter Foldes" <okf22@hotmail.com> wrote in message

> > news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...

> > Sent to the Windows Update newsgroup via crosspost

> >

> > --

> > Peter

> >

> > Please Reply to Newsgroup for the benefit of others

> > Requests for assistance by email can not and will not be acknowledged.

> >

> > "dslman" <dslman@discussions.microsoft.com> wrote in message

> > news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

> > >I had a problem with .net framework which I finally reloaded and got to work.

> > > I tried to go out to the Windows Update site and I get the message " Thank

> > > you for your interest in obtaining updates from our site. This site is

> > > designed to work with Microsoft Windows.........."

> > >

> > > I am running Windows XP, SP2, with all current updates as of July, 2007.

> > >

> > > I can get to the net and other Microsoft sites with no problem. I have no

> > > other problems that I am aware of and all my programs seem to be working

> > > properly.

> > >

> > > What is the Update site looking for when you go out to retrieve updates?

> > > Can I have a corrupted file I am not aware of?

> > >

> > > --

> > > Thanks, dslman

> >

August 18, 2007

Re: Unable to access Windows Update site.

I folled your instructions and I received an error on the REN:C\.... commands

so I renamed within explorer. Error came back from the run command as

cammand not found. the other error I encountered was on the regsvr32

wuauserv.dll gave me the following error:

Was loaded, but the dll register server entry point was not found. File

cannnot be registered.

Still cannot access windows update site. There are no entries in the

%windir%\windowsupdate.log except for auto updates.

Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to

remove the old one first?

Thanks so much for the your help. You guys are great.

--

Thanks, dslman

"Rajesh Dudala" wrote:

> Make sure internet explorer is your default browser

> to set default browser

> Click Start- Click Run - > type inetcpl.cpl and click ok

> We will get internet options open

> go to programs tab

> check the option which says 'Interner Explorer Should check if it is default

> browser '

>

> then try to access windows update

> ----

> If still having any problems

> then refer 818018 kb

> http://support.microsoft.com/kb/818018

>

> ----

> if issue persists

> then try to run the following commands from command prompt

> (to open the command prompt - > start- > run - > type cmd click ok)

>

> 1) NET STOP BITS

> 2) NET STOP WUAUSERV

> 3) NET STOP CRYPTSVC

> 4) REN C:\WINDOWS\SOFTWAREDISTRIBUTION SD1

> 5) REN C:\WINDOWS\SYSTEM32\CatRoot2 CR2

> 6) NET START BITS

> 7) NET START WUAUSERV

> 8) NET START CRYPTSVC

>

> Register the dll files :

> ----------------------

> Go to start -> run -> cmd

>

> 1) REGSVR32 WUAPI.DLL

> 2) REGSVR32 WUAUENG.DLL

> 3) REGSVR32 WUAUENG1.DLL

> 4) REGSVR32 WUAUSERV.DLL

> 5) REGSVR32 WUCLTUI.DLL

> 6) REGSVR32 WUPS.DLL

> 7) REGSVR32 WUWEB.DLL

>

> Hopefully these steps will resolve the issue with updates.

> Lets c, let me know the status .

>

> --

> Rajesh Dudala

> Subject Matter Expert

> Platform: Windows XP

> Sutherland Global Services

> India

>

> "dslman" wrote:

>

> > I tried all on the winhelponline .com article. Did not improve. Still can't

> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> > java script. I do not have the firewall on and even when I did, I was able

> > to get to the Windows Update site with out any problems in the past. Still

> > seems like there is something being passed to the update site that makes the

> > site think I am NOT an XP user.

> >

> > I did receive auto update notification today and was able to download and

> > install everything that way, but I would like to go out to the update site

> > and check for other than critical updates.

> >

> > Any suggestions and/or additional help would be greatly appreciated.

> >

> > Thanks for the replies so far.

> > --

> > Thanks, dslman

> >

> > "TaurArian [MS-MVP]" wrote:

> >

> > > http://www.winhelponline.com/articles/35/1/

> > > See the above article.

> > >

> > > --

> > > ====================================

> > > TaurArian [MS-MVP] 2005-2008 - Australia

> > > ====================================

> > > How to make a good post: http://www.dts-l.org/goodpost.htm

> > > Defending your machine: http://defendingyourmachine2.blogspot.com/

> > > http://taurarian.mvps.org/index.htm

> > >

> > > Emails will not be acknowledged - please post to the newsgroup so all may benefit.

> > >

> > > "Peter Foldes" <okf22@hotmail.com> wrote in message

> > > news:OtW9iaV3HHA.5724@TK2MSFTNGP05.phx.gbl...

> > > Sent to the Windows Update newsgroup via crosspost

> > >

> > > --

> > > Peter

> > >

> > > Please Reply to Newsgroup for the benefit of others

> > > Requests for assistance by email can not and will not be acknowledged.

> > >

> > > "dslman" <dslman@discussions.microsoft.com> wrote in message

> > > news:D76C91FF-2218-4861-A5DD-6CEDA2C54486@microsoft.com...

> > > >I had a problem with .net framework which I finally reloaded and got to work.

> > > > I tried to go out to the Windows Update site and I get the message " Thank

> > > > you for your interest in obtaining updates from our site. This site is

> > > > designed to work with Microsoft Windows.........."

> > > >

> > > > I am running Windows XP, SP2, with all current updates as of July, 2007.

> > > >

> > > > I can get to the net and other Microsoft sites with no problem. I have no

> > > > other problems that I am aware of and all my programs seem to be working

> > > > properly.

> > > >

> > > > What is the Update site looking for when you go out to retrieve updates?

> > > > Can I have a corrupted file I am not aware of?

> > > >

> > > > --

> > > > Thanks, dslman

> > >

August 18, 2007

Re: Unable to access Windows Update site.

Check the windows update log. Only entries in there are automatic update

checks.

I even tried the things that Rajesh suggested. Please see my reply to him.

Thanks so much for your help and I'm still open for suggestions.

--

Thanks, dslman

"MowGreen [MVP]" wrote:

> Initiate a manual visit to Windows Update. If the system still cannot

> access it, open the WindowsUpdate.log and post the last 40 or so lines

> of it into your reply, please.

>

> Start > Run > type in [or copy&paste]

>

> %windir%\windowsupdate.log

>

> Click OK or press Enter

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> dslman wrote:

>

> > I tried all on the winhelponline .com article. Did not improve. Still can't

> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> > java script. I do not have the firewall on and even when I did, I was able

> > to get to the Windows Update site with out any problems in the past. Still

> > seems like there is something being passed to the update site that makes the

> > site think I am NOT an XP user.

> >

> > I did receive auto update notification today and was able to download and

> > install everything that way, but I would like to go out to the update site

> > and check for other than critical updates.

> >

> > Any suggestions and/or additional help would be greatly appreciated.

> >

> > Thanks for the replies so far.

>

August 19, 2007

Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

>I tried all on the winhelponline .com article. Did not improve. Still can't

> get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> java script.

http://winware.org/de/browsertest.php

What's the shown there in the User-Agent line while accessing the

site whith Internet Explorer?

Bye,

Freudi

August 19, 2007

Re: Unable to access Windows Update site.

I'm pasting the info below:

HTTP request headers (received)

Accept */*

Accept-EncodXng gzip, deflate

Accept-Language en-us

Connection Keep-Alive

Host winware.org

Referer

http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?query=thanks+for+your+interest+in+obtaining&dg=microsoft.public.windowsxp.general&cat=en-us-ms-winxp&lang=en&cr=US&pt=&catlist=B0DE109D-10E1-4C3C-BCC9-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us

UA-CPU x86

User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];

TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];

TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];

TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];

TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR

2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)

--

Thanks, dslman

"Ottmar Freudenberger" wrote:

> "dslman" <dslman@discussions.microsoft.com> schrieb:

>

> >I tried all on the winhelponline .com article. Did not improve. Still can't

> > get to the update site. I show mozilla/4.0 (compatible; msie 6.0) in the

> > java script.

>

> http://winware.org/de/browsertest.php

> What's the shown there in the User-Agent line while accessing the

> site whith Internet Explorer?

>

> Bye,

> Freudi

>

August 19, 2007

Re: Unable to access Windows Update site.

There's more information in the WU log besides what you've indicated,

dslman. See my reply to your reply to Rajeesh <w>

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

dslman wrote:

> Check the windows update log. Only entries in there are automatic update

> checks.

>

> I even tried the things that Rajesh suggested. Please see my reply to him.

>

> Thanks so much for your help and I'm still open for suggestions.

August 19, 2007

Re: Unable to access Windows Update site.

You can download and *SAVE* the latest version of the Windows Update

Agent from the link on this page: http://support.microsoft.com/kb/932494

It's under " x86-based versions of Windows "

ALSO, download and save KB927891:

http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

When the downloads complete, close the browser and any other open programs.

Stop the Automatic Updates service by going to Start > Run > type in

net stop wuauserv

Click OK or press Enter

Install WindowsUpdateAgent30-x86.exe first

Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

dslman wrote:

> I folled your instructions and I received an error on the REN:C\.... commands

> so I renamed within explorer. Error came back from the run command as

> cammand not found. the other error I encountered was on the regsvr32

> wuauserv.dll gave me the following error:

>

> Was loaded, but the dll register server entry point was not found. File

> cannnot be registered.

>

> Still cannot access windows update site. There are no entries in the

> %windir%\windowsupdate.log except for auto updates.

>

> Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to

> remove the old one first?

>

> Thanks so much for the your help. You guys are great.

August 19, 2007

Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

> User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

> TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];

> TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];

> TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];

> TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];

> TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR

> 2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)

Oerks, what's that "TaxWise" bloat in the User-Agent?

http://support.microsoft.com/kb/817144 - "Method 4" should help.

Bye,

Freudi

August 20, 2007

Re: Unable to access Windows Update site.

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message

news:OQYjm4p4HHA.1208@TK2MSFTNGP03.phx.gbl...

> You can download and *SAVE* the latest version of the Windows Update Agent

> from the link on this page: http://support.microsoft.com/kb/932494

> It's under " x86-based versions of Windows "

> ALSO, download and save KB927891:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

>

> When the downloads complete, close the browser and any other open

> programs.

> Stop the Automatic Updates service by going to Start > Run > type in

>

> net stop wuauserv

> Click OK or press Enter

>

> Install WindowsUpdateAgent30-x86.exe first

> Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

Sorry to jump in here at this time, but I think I downloaded these files a

few days ago when I was having trouble getting updates. How can i know if

I really have installed these programs?

> dslman wrote:

>

>> I folled your instructions and I received an error on the REN:C\....

>> commands so I renamed within explorer. Error came back from the run

>> command as cammand not found. the other error I encountered was on the

>> regsvr32 wuauserv.dll gave me the following error:

>>

>> Was loaded, but the dll register server entry point was not found. File

>> cannnot be registered.

>>

>> Still cannot access windows update site. There are no entries in the

>> %windir%\windowsupdate.log except for auto updates.

>>

>> Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to

>> remove the old one first?

>>

>> Thanks so much for the your help. You guys are great.

August 20, 2007

Re: Unable to access Windows Update site.

nospam wrote:

> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message

> news:OQYjm4p4HHA.1208@TK2MSFTNGP03.phx.gbl...

>

>>You can download and *SAVE* the latest version of the Windows Update Agent

>>from the link on this page: http://support.microsoft.com/kb/932494

>>It's under " x86-based versions of Windows "

>>ALSO, download and save KB927891:

>>http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

>>

>>When the downloads complete, close the browser and any other open

>>programs.

>>Stop the Automatic Updates service by going to Start > Run > type in

>>

>>net stop wuauserv

>>Click OK or press Enter

>>

>>Install WindowsUpdateAgent30-x86.exe first

>>Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

>>

>>MowGreen [MVP 2003-2007]

>>===============

>> *-343-* FDNY

>>Never Forgotten

>>===============

>>

>

> Sorry to jump in here at this time, but I think I downloaded these files a

> few days ago when I was having trouble getting updates. How can i know if

> I really have installed these programs?

>

Look under File Information on the below web page for x86 -based Windows

http://support.microsoft.com/kb/932494

OUCH. Just checked that list and it's way too much information for the

Average User. Fastest way to determine if WUA 3.0 has installed is to

either check the WindowsUpdate.log

*FIRST*, open Internet Explorer, click Tools, Windows Updates

After the system has been scanned by WU, close Internet Explorer

Now go to Start > Run > type in

%windir%\windowsupdate.log

Click OK or press Enter

Scroll all the way down to the bottom of the log

There should be an entry that looks like this:

2007-05-17 16:03:28:243 2916 b68 Misc =========== Logging initialized

(build: 7.0.6000.374, tz: -0700) ===========

2007-05-17 16:03:28:243 2916 b68 Misc = Process: D:\Program

Files\Internet Explorer\IEXPLORE.EXE

2007-05-17 16:03:28:243 2916 b68 Misc = Module:

D:\WINDOWS\system32\wuweb.dll

> build: 7.0.6000.374

The above shows that WUA 3.0 is installed

You can also check the wuaengine.dll Version number by showing hidden

files, folders, and system files:

http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

Then, using Windows Explorer, navigate to the WINDOWS\system32 subfolder

Locate wuaengine.dll, right click it, choose Properties, click the

Version tab.

It should be at V. 7.0.6000.374

To confirm KB927891 has installed, locate Msi31.dll, which *should also*

be located in WINDOWS\system32. It will now be at Version 3.1.4000.4039.

[i've never had to install KB927891 as none of my systems have

experienced lockups as described by the KB article]

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

August 20, 2007

Re: Unable to access Windows Update site.

Taxwise is a federal tax preparation program. I have always been able to get

to Microsoft Windows Update with program on my system. The problem started

after reloading .Net V2 due to a problem installing the latest security

update for V2.

Been there and done that with otion four (4). Doesn't help.

--

Thanks, dslman

"Ottmar Freudenberger" wrote:

> "dslman" <dslman@discussions.microsoft.com> schrieb:

>

> > User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

> > TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];

> > TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];

> > TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];

> > TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];

> > TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR

> > 2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)

>

> Oerks, what's that "TaxWise" bloat in the User-Agent?

> http://support.microsoft.com/kb/817144 - "Method 4" should help.

>

> Bye,

> Freudi

>

August 21, 2007

Re: Unable to access Windows Update site.

I downloaded the two pgms and stopped wuauserv and i even took a system

control point, but when I went to run the first pgm I got a message saying

Windows update agent is already loaded.

Any suggestions? You have been a real great help and I really appreciate it.

--

Thanks, dslman

"MowGreen [MVP]" wrote:

> You can download and *SAVE* the latest version of the Windows Update

> Agent from the link on this page: http://support.microsoft.com/kb/932494

> It's under " x86-based versions of Windows "

> ALSO, download and save KB927891:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

>

> When the downloads complete, close the browser and any other open programs.

> Stop the Automatic Updates service by going to Start > Run > type in

>

> net stop wuauserv

> Click OK or press Enter

>

> Install WindowsUpdateAgent30-x86.exe first

> Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> dslman wrote:

>

> > I folled your instructions and I received an error on the REN:C\.... commands

> > so I renamed within explorer. Error came back from the run command as

> > cammand not found. the other error I encountered was on the regsvr32

> > wuauserv.dll gave me the following error:

> >

> > Was loaded, but the dll register server entry point was not found. File

> > cannnot be registered.

> >

> > Still cannot access windows update site. There are no entries in the

> > %windir%\windowsupdate.log except for auto updates.

> >

> > Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to

> > remove the old one first?

> >

> > Thanks so much for the your help. You guys are great.

>

August 21, 2007

Re: Unable to access Windows Update site.

MowGreen: I got it working. see my note to Ottmar below.

Thanks for everything and I really appreciate all you've done to help. I've

learned a lot and thanks for being patient with me.

--

Thanks again, dslman

"dslman" wrote:

> I downloaded the two pgms and stopped wuauserv and i even took a system

> control point, but when I went to run the first pgm I got a message saying

> Windows update agent is already loaded.

>

> Any suggestions? You have been a real great help and I really appreciate it.

> --

> Thanks, dslman

>

> "MowGreen [MVP]" wrote:

>

> > You can download and *SAVE* the latest version of the Windows Update

> > Agent from the link on this page: http://support.microsoft.com/kb/932494

> > It's under " x86-based versions of Windows "

> > ALSO, download and save KB927891:

> > http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A&displaylang=en

> >

> > When the downloads complete, close the browser and any other open programs.

> > Stop the Automatic Updates service by going to Start > Run > type in

> >

> > net stop wuauserv

> > Click OK or press Enter

> >

> > Install WindowsUpdateAgent30-x86.exe first

> > Install WindowsXP-KB927891-v3-x86-ENU.exe and then restart the system

> >

> > MowGreen [MVP 2003-2007]

> > ===============

> > *-343-* FDNY

> > Never Forgotten

> > ===============

> >

> > dslman wrote:

> >

> > > I folled your instructions and I received an error on the REN:C\.... commands

> > > so I renamed within explorer. Error came back from the run command as

> > > cammand not found. the other error I encountered was on the regsvr32

> > > wuauserv.dll gave me the following error:

> > >

> > > Was loaded, but the dll register server entry point was not found. File

> > > cannnot be registered.

> > >

> > > Still cannot access windows update site. There are no entries in the

> > > %windir%\windowsupdate.log except for auto updates.

> > >

> > > Do I have a bad DLL? Can I reload Windows Update Agent? Do I have to

> > > remove the old one first?

> > >

> > > Thanks so much for the your help. You guys are great.

> >

August 21, 2007

Re: Unable to access Windows Update site.

I got to loking at what you told me about option four. I went back into

regedit and checked again under

HKEY_CURRENT_USER\SOFTWARE\microsoft\currentversion\internet settings and

there is also a user agent under internet setting besides the one under 5.0.

This is where all the taxwise notations were coming from.

I reloaded taxwise when I had problems with .net. I have two other years of

this program on my machine and never had this problem. I don't know why this

registered this time.

I removed all the notations after exporting them and windows update works

again.

Thanks for your assistance and time. You people are great!

--

Thanks again, dslman

"dslman" wrote:

> Taxwise is a federal tax preparation program. I have always been able to get

> to Microsoft Windows Update with program on my system. The problem started

> after reloading .Net V2 due to a problem installing the latest security

> update for V2.

>

> Been there and done that with otion four (4). Doesn't help.

> --

> Thanks, dslman

>

> "Ottmar Freudenberger" wrote:

>

> > "dslman" <dslman@discussions.microsoft.com> schrieb:

> >

> > > User-Agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

> > > TaxWise19.00[0016]; TaxWise19.02[0005]; TaxWise19.03[0001];

> > > TaxWise19.04[0001]; TaxWise19.05[0002]; TaxWise19.06[0003];

> > > TaxWise19.08[0001]; TaxWise20.00[0015]; TaxWise20.02[0003];

> > > TaxWise20.05[0001]; TaxWise20.06[0002]; TaxWise20.07[0001];

> > > TaxWise20.08[0003]; TaxWise21.02[0004]; TaxWise21.03[0004]; .NET CLR

> > > 2.0.50727; .NET CLR 1.1.4322; .NET CLR 1.0.3705)

> >

> > Oerks, what's that "TaxWise" bloat in the User-Agent?

> > http://support.microsoft.com/kb/817144 - "Method 4" should help.

> >

> > Bye,

> > Freudi

> >

August 21, 2007

Re: Unable to access Windows Update site.

"dslman" <dslman@discussions.microsoft.com> schrieb:

> I removed all the notations after exporting them and windows update works

> again.

Fine :-)

YW,

Freudi

August 22, 2007

Re: Unable to access Windows Update site.

WTG, dslman. Glad to hear the system is updating again.

You're mowst welcome and *thanks* for posting the User Agent info.

MowGreen [MVP 2003-2007]

===============

*-343-* FDNY

Never Forgotten

===============

dslman wrote:

> MowGreen: I got it working. see my note to Ottmar below.

>

> Thanks for everything and I really appreciate all you've done to help. I've

> learned a lot and thanks for being patient with me.

February 19, 2008

Re: Unable to access Windows Update site.

I have tried everything on this page and have had zero luck so far. i get

the same errors as the other person who was using this site did and i tried

to install the windows update agent but got the message saying that it wasnt

needed because it was already installed buti proceeded to install the update.

however neither ofthe files that you said were supposed to be located in the

system32 folder werent. i cannot use the search option because that isnt

working either right now. please help.

"MowGreen [MVP]" wrote:

> WTG, dslman. Glad to hear the system is updating again.

> You're mowst welcome and *thanks* for posting the User Agent info.

>

> MowGreen [MVP 2003-2007]

> ===============

> *-343-* FDNY

> Never Forgotten

> ===============

>

> dslman wrote:

>

> > MowGreen: I got it working. see my note to Ottmar below.

> >

> > Thanks for everything and I really appreciate all you've done to help. I've

> > learned a lot and thanks for being patient with me.

>

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