No sound on right speaker, HELP

[kikouno]

Hi, I have a problem with the audio on my system, I have 2x desktop Altec Lansing vs2420 speakers but i can only hear sound from my left speaker, the right speaker has no sound at all, So far I have tried, installing the latest Realtek AC'97 Drivers 4.04 Re-connecting the speakers to the PC Checking the audio preferences and options from the Control Panel Testing the speakers on a different PC (they work fine) Sound on both L and R ...... but nothing seems to do it, My system is: Windows XP sp2 AMD Athlon 64 3000+ 1.87 Ghz 2GB Ram 512MB GeForce 6200 TurboCache Winfast Motherboard / nForce4 chipset According to Wikipedia the nForce 4 chipset has several flaws including audio....... Could it be the chipset flaws that doesn't allow me to hear audio from one of the speakers? If so how can i hear audio from 1 speaker? if there was a problem with the chipset i wouldn't be able to hear any audio whatsoever right? Does anyone have any opinion on the issue? Has this happened to anyone? if so how did you solve it? p.s. the audio balance on the Master Volume is on the middle, not on the left lol Edited July 18, 2008 by kikouno

[kikouno]

wow sorry, the above post is all jumbled up, couldn't insert spaces

[Guest Wolfeymole]

Hi Kikouno

 

Welcome to FPCH

 

These are Stereo speakers yes?

 

Have you tried testing the speakers on say a cd wlkman type of player or other device?

 

Read this from wicki about how to determine if the jack plug that goes into the pc is either stereo or mono.

 

Image:Jack plug.png - Wikimedia Commons

 

If nothing works then you may have a damaged cable or a loose wire actually inside the speaker.

[kikouno]

thanks for the reply, they are stereo speakers, i just tested the speakers on an ipod and they worked fine, there was sound on both left and right, the link you gave about the jack, i compared the image to my jack and it resembles the first jack, it has two rings, the speakers only have 1 jack not 2 like the image these are my speakers, the link displays the detailed specs about them http://www.alteclansing.com/images/spec/VS2420_SELL_SHEET.pdf many thanks

[Guest Wolfeymole]

What is the make and model of your pc kikouno?

[kikouno]

my pc was custom built 2 years ago it's the following: Windows XP sp2 AMD Athlon 64 3000+ 1.87 Ghz 2GB Ram 512MB GeForce 6200 TurboCache Winfast(Foxconn) Motherboard / nForce4 chipset

[Guest Wolfeymole]

Ok then the sound is onboard so we need the exact model of that Foxconn motherboard.

 

Have a look here.

 

Foxconn - Support - Downloads

[kikouno]

thanks for the help, yesterday i opened up my system to see if it was any bad connection, but everything was fine, i extracted the following from my motherboard WLK153204426 PC K8CK804A05-6LRS 1.0 i am pretty sure this is the motherboard model all of the following 3 codes are the same NF4K8AC NF4K8AC 1.0 NF4UK8AC

[Guest Wolfeymole]

Did you look at the link and did you input all the details required?

[kikouno]

i have the system, chipset drivers (nvidia Chipset driver for 32 bit) the latest update i got from the nvidia website, the on-board audio drivers (Realtek AC97 Audio driver for 32 bit) .i downloaded from the realteck website 2 days ago, i didn't update the BIOS or flash BIOS on the foxconn website in case i might mess up my system, plus the foxconn motherboard model names are confusing, i might download wrong BIOS and ... don't even what to think about it, should i get a sound card instead? but i checked WIKi and my chipset model (nforce4) they say it has flaws with audio??? nForce4 - Wikipedia, the free encyclopedia half way down the page it states the FLAWS of the chipset

[Guest Wolfeymole]

I must be missing something here.

 

Did you click that link and run a search?

 

Motherboard

 

Socket

 

Selected Model

 

In the second half of that page are the audio drivers for intel and AMD sound drivers.

[kikouno]

i put the information on the foxconn website 1-Motherboards 2-Socket939 3-NF4K8AC-RS-1.0 and it displayed the chipset drivers, audio drivers, bios

[Guest Wolfeymole]

This should be the one mate.

 

Foxconn - Support - Downloads

 

Are you trying to run this under Vista?

[kikouno]

i changed the model name just now, to nf4k8ac-8ekrs and i went to the second page as you said and it had drivers (Nfref 637.) maybe it's an update to previous drivers, what do you think?

[kikouno]

thanks for the help, you deserve a medal, i'm currently downloading the link you gave and it'll see if it works, how does it differ from the realtec drivers on the realtek website? p.s. i'm running XP sp2

[Guest Wolfeymole]

It seems to me that that audio driver is not supported in XP never mind Vista if that's what your running.

[kikouno]

i'm running XP sp2, how can it not support xp? strange

[Guest Wolfeymole]

Unless XP has changed it's name to Windows 2003 then this is what that driver will support according to that download.

 

Compatible System: Windows 98,Windows 2000,Windows 2003

 

 

Download Type: On-Board Audio Drivers

Download Name:

NF4K8AC-8EKRS

NF4K8AC-RS

NF4K8AC-RS-1.0

NF4K8AC-RSH-1.0

Description: Realtek AC97 Audio driver for 32 bit.

Compatible System: Windows 98,Windows 2000,Windows 2003

Version: 5.10.0.5790 Size: 24.4M

Date: 4/22/2006

Download Link:

[kikouno]

i just finished installing the drivers and restarting my system but still the same thing, no audio from the right speaker, as you said if it doesn't support xp then there's nothing i can do then, just going to have to settle with audio from the left speaker only then, many thanks for your help

[Guest Wolfeymole]

Our hardware expert will be online in a while kikouno and he may have another angle on this so I would call back to see what he may have to say.

 

Once again

 

Welcome to FPCH.

[kikouno]

thank you Wolfeymole, you have been of great help, many thanks :)

[Guest Wolfeymole]

At the end of the day he will advise if it would be better to obtain a dedicated sound card, but if that card will work on a board that appears to not support basic drivers is anyone's guess.

 

He will advise you. :)

[kikouno]

yeah, tell me about it, couldn't have a more useless motherboard if i searched for one, anyway you have done more than the motherboard manufacturer to help me out, i won't waste your time anymore, thank you

[Guest Wolfeymole]

Allow me to assure you kikouno that you are not wasting my time or any of the fine moderators and members that visit this site whatsoever.

[Goku]

Hello and Welcome to Extreme Tech Support - Free PC Help Kiko. :)

 

Please download the following utility and perform the below instructions.

 

System Spec

 

1. Download the executable version of the program and save it to your desktop.

2. Open the utility and you will see a list of your system specifications.

3. Click on the Edit toolbar and select Copy to Clipboard Ctrl + C.

4. Press Ctrl + V to post the specifications in your next reply.

 

Please post the required information as soon as possible. :)

 

-- Goku