Guest quy nguyen Posted August 13, 2007 Posted August 13, 2007 I have yahoo messenger in my PC. I used it for years. Last week it stop working somehow. I do not know why. When I click on the program, nothing appear. I try to download and install it back but it fails installation. Do you know what reason is? How do I recover it. I did try to recover the system but it does still not work. Thanks
Guest Curt Christianson Posted August 13, 2007 Posted August 13, 2007 Re: yahoo messenger Contact Yahoo for support. -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "quy nguyen" <qnguyen@eretailsoft.com> wrote in message news:%23M7noTc3HHA.4436@TK2MSFTNGP03.phx.gbl... I have yahoo messenger in my PC. I used it for years. Last week it stop working somehow. I do not know why. When I click on the program, nothing appear. I try to download and install it back but it fails installation. Do you know what reason is? How do I recover it. I did try to recover the system but it does still not work. Thanks
Guest Patti MacLeod Posted August 13, 2007 Posted August 13, 2007 RE: yahoo messenger Hi quy, Try: http://help.yahoo.com/l/us/yahoo/messenger/ Regards, -- Patti MacLeod Microsoft MVP - Windows Shell/User "quy nguyen" wrote: > I have yahoo messenger in my PC. I used it for years. Last week it stop working somehow. I do not know why. When I click on the program, nothing appear. I try to download and install it back but it fails installation. Do you know what reason is? How do I recover it. I did try to recover the system but it does still not work
Guest Newbie Coder Posted August 13, 2007 Posted August 13, 2007 Re: yahoo messenger Quy, Yahoo technical support are absolutely useless!! What I suggest you do is this: Program Files\Yahoo\Messenger\Profiles & backup your profile Uninstall Yahoo Messenger Reboot & delete the YAHOO folder in Program Files Download & install the messenger again, which should work this time, run the messenger, close it, copy your profile again. If you download it, it creates an installer folder under Program Files\Yahoo & copy it out there before installing so you can just run the application if need be. Let me know how you get on -- Newbie Coder (It's just a name) "quy nguyen" <qnguyen@eretailsoft.com> wrote in message news:%23M7noTc3HHA.4436@TK2MSFTNGP03.phx.gbl... I have yahoo messenger in my PC. I used it for years. Last week it stop working somehow. I do not know why. When I click on the program, nothing appear. I try to download and install it back but it fails installation. Do you know what reason is? How do I recover it. I did try to recover the system but it does still not work. Thanks
Guest quy nguyen Posted August 13, 2007 Posted August 13, 2007 Re: yahoo messenger Thank you very much Newbie. It is good to have some actual support. "Newbie Coder" <newbiecoder@spammeplease.com> wrote in message news:u$AZl9e3HHA.464@TK2MSFTNGP02.phx.gbl... > Quy, > > Yahoo technical support are absolutely useless!! > > What I suggest you do is this: > > Program Files\Yahoo\Messenger\Profiles & backup your profile > > Uninstall Yahoo Messenger > > Reboot & delete the YAHOO folder in Program Files > > Download & install the messenger again, which should work this time, run > the > messenger, close it, copy your profile again. > > If you download it, it creates an installer folder under Program > Files\Yahoo & > copy it out there before installing so you can just run the application if > need > be. > > Let me know how you get on > > -- > Newbie Coder > (It's just a name) > > > "quy nguyen" <qnguyen@eretailsoft.com> wrote in message > news:%23M7noTc3HHA.4436@TK2MSFTNGP03.phx.gbl... > I have yahoo messenger in my PC. I used it for years. Last week it stop > working > somehow. I do not know why. When I click on the program, nothing appear. I > try > to download and install it back but it fails installation. Do you know > what > reason is? How do I recover it. I did try to recover the system but it > does > still not work. Thanks > >
Guest Curt Christianson Posted August 14, 2007 Posted August 14, 2007 Re: yahoo messenger it's really hard to tell an OP that in "some cases" the tech dept. almost non-existent for support.. and sometimes these are products we pay hard earned, scrimped, asking that they perform as promised, or begin the get your **it together and provide and product support that works. I spent too may years in sales to know you don't have to have the best price/.Delivery and quality product and on a timely basis, and you won have the sales battle. Unfortunately not enough Americans insist on quality, and we more than willing pay the planned obsolescence built into most every product today become a disposable good for a land fill. -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Newbie Coder" <newbiecoder@spammeplease.com> wrote in message news:u$AZl9e3HHA.464@TK2MSFTNGP02.phx.gbl... | Quy, | | Yahoo technical support are absolutely useless!! | | What I suggest you do is this: | | Program Files\Yahoo\Messenger\Profiles & backup your profile | | Uninstall Yahoo Messenger | | Reboot & delete the YAHOO folder in Program Files | | Download & install the messenger again, which should work this time, run the | messenger, close it, copy your profile again. | | If you download it, it creates an installer folder under Program Files\Yahoo & | copy it out there before installing so you can just run the application if need | be. | | Let me know how you get on | | -- | Newbie Coder | (It's just a name) | | | "quy nguyen" <qnguyen@eretailsoft.com> wrote in message | news:%23M7noTc3HHA.4436@TK2MSFTNGP03.phx.gbl... | I have yahoo messenger in my PC. I used it for years. Last week it stop working | somehow. I do not know why. When I click on the program, nothing appear. I try | to download and install it back but it fails installation. Do you know what | reason is? How do I recover it. I did try to recover the system but it does | still not work. Thanks | |
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