Client's printers changing unexpectedly

[Guest Scott]

Hello;

 

Something odd is happening with some of my users. They have Remote Desktop

Client to connect to TS on a 2k3R2 server. The server has 5 liscenses

available, so they connect without a problem. The problem is when they

connect, the terminal services has a problem with their printers. All the

users have the same localy connected dell printers on their desktop. The

drivers are installed on the server, and when someone logs in, it sets up the

printer (e.g. Dell laserjet on session 2) for them perfectly. The problem

is, if more than 2 people log in, the Terminal services removes the printers

for the earlier sessions, swaping them with newer sessions printers. So:

 

User a logs in (with their own ID), they get Dell Laserjet on Session 2.

User b then logs in, they get Dell Laserjet on Session 3.

User c logs in, they get Dell Lasejet on session 4, BUT user a, who's still

in, loses their printer, and it gets replaced with the one in session 4

 

Any ideas as to why this would occurr?

 

Thanks

[Guest Vera Noest [MVP]]

Re: Client's printers changing unexpectedly

 

Have you double-checked that the users have unique profile paths?

I could swear that this is only possible if they have the same

profile. And that can happen if you create new accounts by copying

from existing accounts, and didn't user the %username% placeholder.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?U2NvdHQ=?= <Scott@discussions.microsoft.com> wrote on 13

aug 2007 in microsoft.public.windows.terminal_services:

> Hello;

>

> Something odd is happening with some of my users. They have

> Remote Desktop Client to connect to TS on a 2k3R2 server. The

> server has 5 liscenses available, so they connect without a

> problem. The problem is when they connect, the terminal

> services has a problem with their printers. All the users have

> the same localy connected dell printers on their desktop. The

> drivers are installed on the server, and when someone logs in,

> it sets up the printer (e.g. Dell laserjet on session 2) for

> them perfectly. The problem is, if more than 2 people log in,

> the Terminal services removes the printers for the earlier

> sessions, swaping them with newer sessions printers. So:

>

> User a logs in (with their own ID), they get Dell Laserjet on

> Session 2. User b then logs in, they get Dell Laserjet on

> Session 3. User c logs in, they get Dell Lasejet on session 4,

> BUT user a, who's still in, loses their printer, and it gets

> replaced with the one in session 4

>

> Any ideas as to why this would occurr?

>

> Thanks

[Guest Scott]

Re: Client's printers changing unexpectedly

 

I know they do, both locally, and the terminal services profile, but I may

have hard coded the paths, rather than using the environment variable....i'll

have them run a "set" command, and see what comes up.

 

"Vera Noest [MVP]" wrote:

> Have you double-checked that the users have unique profile paths?

> I could swear that this is only possible if they have the same

> profile. And that can happen if you create new accounts by copying

> from existing accounts, and didn't user the %username% placeholder.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?U2NvdHQ=?= <Scott@discussions.microsoft.com> wrote on 13

> aug 2007 in microsoft.public.windows.terminal_services:

>

> > Hello;

> >

> > Something odd is happening with some of my users. They have

> > Remote Desktop Client to connect to TS on a 2k3R2 server. The

> > server has 5 liscenses available, so they connect without a

> > problem. The problem is when they connect, the terminal

> > services has a problem with their printers. All the users have

> > the same localy connected dell printers on their desktop. The

> > drivers are installed on the server, and when someone logs in,

> > it sets up the printer (e.g. Dell laserjet on session 2) for

> > them perfectly. The problem is, if more than 2 people log in,

> > the Terminal services removes the printers for the earlier

> > sessions, swaping them with newer sessions printers. So:

> >

> > User a logs in (with their own ID), they get Dell Laserjet on

> > Session 2. User b then logs in, they get Dell Laserjet on

> > Session 3. User c logs in, they get Dell Lasejet on session 4,

> > BUT user a, who's still in, loses their printer, and it gets

> > replaced with the one in session 4

> >

> > Any ideas as to why this would occurr?

> >

> > Thanks

>