Windows Installer 3.1 KB893803

[Guest Tony De Shiro]

I'm running Windows XP with SP3. Everytime I boot up the computer Windows

Installer attempts to load PhotoGallery. I don't have FrontPage installed.

My printer is an HP PhotoSmart 2610xi all-in-one. I thought it might be a

problem with the printer install but after working with HP tech support for a

day, they say there's nothing they can do. Suggestions?

--

Tony D.

[Guest Detlev Dreyer]

Re: Windows Installer 3.1 KB893803

 

"Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote:

> I'm running Windows XP with SP3.

 

There is no official SP3 for WinXP.

 

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d-d

[Guest Tony De Shiro]

Re: Windows Installer 3.1 KB893803

 

Sorry for the typo - I'm running XP with SP2 not SP3

--

Tony D.

 

 

"Detlev Dreyer" wrote:

> "Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote:

>

> > I'm running Windows XP with SP3.

>

> There is no official SP3 for WinXP.

>

> --

> d-d

>

[Guest Daave]

Re: Windows Installer 3.1 KB893803

 

Tony De Shiro wrote:

> I'm running Windows XP with SP3. Everytime I boot up the computer

> Windows Installer attempts to load PhotoGallery. I don't have

> FrontPage installed. My printer is an HP PhotoSmart 2610xi

> all-in-one. I thought it might be a problem with the printer install

> but after working with HP tech support for a day, they say there's

> nothing they can do. Suggestions?

 

Have a look at:

 

http://www.lavasoftsupport.com/index.php?showtopic=1596

 

PhotoGallery *is* part of HP, so the tech person you worked with

*should* have been able to help you. Another thing to try is to

uninstall and reinstall your printer and its drivers/software.

 

Also, what is the relevance of your Subject line?

[Guest Detlev Dreyer]

Re: Windows Installer 3.1 KB893803

 

"Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote:

> Sorry for the typo - I'm running XP with SP2 not SP3

 

See if this tool helps (use it carefully):

"Description of the Windows Installer CleanUp Utility"

http://support.microsoft.com/kb/290301/en-us

 

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d-d