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i'm in a constant cycle of "help us secure your account" and i don't know how to get back in to my account

Guest Bernie Kovacs

By Guest Bernie Kovacs
in Microsoft Products Support & Discussions

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Guest Bernie Kovacs

Guest Bernie Kovacs

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i tried my best to log in but nothing works i've been sitting for hours here trying to get back in but it won't let me,i don't know what to do because i have a lot of important files on this account that i've spend over 100+ hours on and i'd do anything for the account back,i guess someone changed the phone number linked to the account because when i went to verify it was me it wasn't my phone number that was shown

 

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