Guest Himanshu Posted August 14, 2007 Posted August 14, 2007 Hi experts, I am facing a problem with my portable external hard disk (make: Seagate). Whenever I connect this to my USB port, system shows a BSOD flashing the message STOP error 0x50 and started rebooting. Sometimes the STOP error is 0x08E as well. However there's no any problem when I insert the thumb drive or pen drive. Any soultion is much appreciated. Rgds., Himanshu
Guest Gerry Posted August 14, 2007 Posted August 14, 2007 Re: STOP Error 0x50 http://msdn2.microsoft.com/en-us/library/ms793437.aspx http://msdn2.microsoft.com/en-us/library/ms794023.aspx Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers are listed as unsigned? Disregard those which are not checked. Pay particular attention to USB drivers Please post a copy of the Stop Error Report. Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck box before Automatically Restart. Do not re-enable automatic restart on system failure even after you have solved the problem as it's better disabled. Check for variants of the Stop Error message. An alternative is to keep pressing the F8 key during Start-Up and select option - Disable automatic restart on system failure. Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Himanshu wrote: > Hi experts, > I am facing a problem with my portable external hard disk (make: > Seagate). Whenever I connect this to my USB port, system shows a BSOD > flashing the message STOP error 0x50 and started rebooting. > Sometimes the STOP error is 0x08E as well. > However there's no any problem when I insert the thumb drive or pen > drive. > > Any soultion is much appreciated. > > Rgds., > Himanshu
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