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I have windows 10 but rarely it tries to start up windows 7, which does not allow us to log in. After a manual reboot it does open up with windows 10

Guest FranklinBeck

By Guest FranklinBeck
in Microsoft Products Support & Discussions

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Guest FranklinBeck

Guest FranklinBeck

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My mom recently got a new pc and had her files transfered to this new one. My guess is that windows 7 is still somewhere in these files forcing it to sometimes start up with it. When I manually reboot, it start windows 10 again and logs in normally. Meanwhile windows 7 is locked behind a password which does not work. Trying to power down from the window 7 login window just gives an infinite power down screen so I can only manually click the off button to restart again.How can I fully remove windows 7 from my system while I am using windows 10?

 

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