No access to MS Small Business (Authenticator App does not work)

[Guest AndreaFischedick]

Hi all,I have a big issue with my MS Account(s): Ma mistake probably was, that I am using the same eMail address for my Microsoft Family subscription AND for my MS Small Business Subscription. Now I want to cancel MS Small Business , I try to log into the Microsoft Business Admin Center, but this des not work. After entering my user name an my password, the system asks me to enter the Code shown in the Authenticator App. But there is no Code available in the Authenticator App. Then I click "other ways to enter..", tried both options, both refer to the authenticator app, no code, no message, n

 

Continue reading...