Guest J. Y. Posted August 15, 2007 Posted August 15, 2007 The above error message is driving me crazy. I started using XP about 2 months ago. After the first 6 weeks, I started getting that message on my internet browser Opera. The message tells you that the program has encountered a problem and must close. This crashes whatever you are doing. This happened 3 times (I installed 2 newer versions of Opera just in case that had something to do with the problem). Today I turned the machine on and during the boot the same message appeared except for a different program. It was for Nero Backitup Scheduler Application. I don't use that application at all. Therefore it couldn't close because it wasn't open. It also couldn't have a problem because it wasn't open. This gets fishier all of the time. The message wants to send a report to Microsoft. I would like to hear from anybody else having this kind of problem. Thanks. Jack --
Guest M.I.5¾ Posted August 15, 2007 Posted August 15, 2007 Re: --- has encountered a problem and needs to close "J. Y." <jyazel@ds.net> wrote in message news:vvm4c3ddbehqrecn80co1a4kp1j44r0ojq@4ax.com... > > The above error message is driving me crazy. > > I started using XP about 2 months ago. After the first 6 weeks, I started > getting that message on my internet browser Opera. The message tells you > that > the program has encountered a problem and must close. This crashes > whatever > you are doing. This happened 3 times (I installed 2 newer versions of > Opera > just in case that had something to do with the problem). > > Today I turned the machine on and during the boot the same message > appeared > except for a different program. It was for Nero Backitup Scheduler > Application. > > I don't use that application at all. Therefore it couldn't close because > it > wasn't open. It also couldn't have a problem because it wasn't open. > > This gets fishier all of the time. > > The message wants to send a report to Microsoft. > > I would like to hear from anybody else having this kind of problem. > First: allow the machine to send the error report to Microsoft. Not many people realise that the error report is compared to a database, and if the error is a common one, the report routine is directed to a knowledgebase article. Somewhat more surprising is that the kb article has occasionally been known to be relevant to the problem at hand. However, the chances are that nothing comes back.
Guest Gerry Posted August 15, 2007 Posted August 15, 2007 Re: --- has encountered a problem and needs to close Have you looked at the Warning and Error Reports in the System and Application logs in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ J. Y. wrote: > The above error message is driving me crazy. > > I started using XP about 2 months ago. After the first 6 weeks, I > started getting that message on my internet browser Opera. The > message tells you that the program has encountered a problem and must > close. This crashes whatever you are doing. This happened 3 times (I > installed 2 newer versions of Opera just in case that had something > to do with the problem). > > Today I turned the machine on and during the boot the same message > appeared except for a different program. It was for Nero Backitup > Scheduler Application. > > I don't use that application at all. Therefore it couldn't close > because it wasn't open. It also couldn't have a problem because it > wasn't open. > > This gets fishier all of the time. > > The message wants to send a report to Microsoft. > > I would like to hear from anybody else having this kind of problem. > > Thanks. > > Jack
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