firsty Posted July 25, 2008 Posted July 25, 2008 Since this morning 07-25-2008, whenever I try to send an email through my emil account (which works fine on my other laptop and my desktop) it causes an immediat reboot. My laptop uns on Windows XP Home, buidl 2003, I have avg free 8 installed so could it be this (have swithced this off however and still get same problem). Thought initially this was due to overheating fan or something first of all until I recreated the problem several times. The laptop will download m emails, delete etc but as soon as I click on 'New' and then type in a recipient Ikeep my fingers crossed. By the time I start entering a title for the email that when the reboot comes. Hae run an antivirus check and all it found was a bit of spyware -usual stuff, nothin strange Help please Quote
RandyL Posted July 25, 2008 Posted July 25, 2008 Hi firsty; Is XP fully updated? Do you have all the Office updates? As for that "bit of spyware-usual stuff" spyware of any kind is not usual unless it's just tracking cookies. What scans have you run? AVG Free is not a good scanner. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Tony D Posted July 25, 2008 Posted July 25, 2008 Check the logs - you might find something. Right-click My Computer and select Manage Open the Event Viewer and look thru the log files to see if anything coincides with the time you sent the email and the computer restarted. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
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