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How to rescue my files from a blue screen of death laptop?

Guest Endrit Syla

By Guest Endrit Syla
in Microsoft Products Support & Discussions

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Guest Endrit Syla

Guest Endrit Syla

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I have bought a new laptop as my old one is like 9 years old. My old one has a blue screen of death. I went back to a previous restore point on it and no browsers worked so restarted and blue screen of death popped up and cant fix it. I do not care much about fixing it unless I have to but I want to prioritize transfering my files to my new laptop if I can. I can connect the old to my new laptop but not sure what to do.What I've tried / problems:- Stop code: CRITICAL PROCESS DIED- Safe mode: Failed to enter- Restore point: "You must always restore the drive that contains windows. Restoring oth

 

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