Guest Phyxious Posted August 15, 2007 Posted August 15, 2007 Hello, A friend of mine had an issue with her pc. She was in the middle of a virus scan and the cat accidently stepped on the power switch of the surge protector, shutting down the pc. Ever since then windows will not start. Try to do a Norton GoBack and restore the system, but it fails. Try by-passing goback and starting windows normally, or in safe mode and I am unsuccesful everytime. It will start to boot but then eventually the pc will re-boot. We purchased a new HDD, formatted it and everything is up and running now. I re-installed the old hardrive so that i can transfer her old files onto the new HDD. I can not access it becaus ethere is no drive letter. Goto computer management, disk management. The drive is there but I can not assing a drive letter because when i right click, it is NOT highlighted. Also what is weird is, she had XP Home on orignally so the file system should be NTFS, and she had to partitions C and D. In Disk management the drive shows up as FAT32 and 1 partition. Says it is Online, Healthy, and Active. I need to get this fixed so that I can access the drive and retrieve all of her old data. Is there away to fix this or is she SOL??? Both HDD are SATA Drives I appriciate any help I can get Thank you.
Guest Phyxious Posted August 15, 2007 Posted August 15, 2007 RE: XP Home Oh I forgot to mention, I booted to the windows cd and tried a restore. When I do, it brings me to the section for whcih OS to restore and shows: C:\WINDOWS - which is the new hdd Whatever drive letter is assigned at the time:\miniNT - what the hell is miniNT??? "Phyxious" wrote: > Hello, > > A friend of mine had an issue with her pc. She was in the middle of a virus > scan and the cat accidently stepped on the power switch of the surge > protector, shutting down the pc. Ever since then windows will not start. Try > to do a Norton GoBack and restore the system, but it fails. Try by-passing > goback and starting windows normally, or in safe mode and I am unsuccesful > everytime. It will start to boot but then eventually the pc will re-boot. > > We purchased a new HDD, formatted it and everything is up and running now. I > re-installed the old hardrive so that i can transfer her old files onto the > new HDD. I can not access it becaus ethere is no drive letter. Goto computer > management, disk management. > > The drive is there but I can not assing a drive letter because when i right > click, it is NOT highlighted. Also what is weird is, she had XP Home on > orignally so the file system should be NTFS, and she had to partitions C and > D. In Disk management the drive shows up as FAT32 and 1 partition. Says it is > Online, Healthy, and Active. > > I need to get this fixed so that I can access the drive and retrieve all of > her old data. Is there away to fix this or is she SOL??? Both HDD are SATA > Drives > > I appriciate any help I can get Thank you.
Guest Patrick Keenan Posted August 15, 2007 Posted August 15, 2007 Re: XP Home "Phyxious" <Phyxious@discussions.microsoft.com> wrote in message news:9465D124-D09A-4A12-A664-407D8A433AB5@microsoft.com... > Hello, > > A friend of mine had an issue with her pc. She was in the middle of a > virus > scan and the cat accidently stepped on the power switch of the surge > protector, shutting down the pc. Ever since then windows will not start. > Try > to do a Norton GoBack and restore the system, but it fails. Try by-passing > goback and starting windows normally, or in safe mode and I am unsuccesful > everytime. It will start to boot but then eventually the pc will re-boot. > > We purchased a new HDD, formatted it and everything is up and running now. > I > re-installed the old hardrive so that i can transfer her old files onto > the > new HDD. I can not access it becaus ethere is no drive letter. Goto > computer > management, disk management. > > The drive is there but I can not assing a drive letter because when i > right > click, it is NOT highlighted. Also what is weird is, she had XP Home on > orignally so the file system should be NTFS, and she had to partitions C > and > D. In Disk management the drive shows up as FAT32 and 1 partition. Says it > is > Online, Healthy, and Active. > > I need to get this fixed so that I can access the drive and retrieve all > of > her old data. Is there away to fix this or is she SOL??? Both HDD are SATA > Drives > > I appriciate any help I can get Thank you. Try googling "data recovery utilities". You'll get a number of hits on utilities for this situation. Most are available as demo versions; they'll go through the motions, showing you what they can do, but not actually recover the data. If it looks suitable, pay the money to unlock it and hten get the data. HTH -pk
Guest Ron Badour Posted August 15, 2007 Posted August 15, 2007 Re: XP Home If nothing else, you can probably retrieve the data using recovery software such as: Data Recovery Wizard, $69.95. Retrieves data under just about any situation (as long as the drive still spins). http://www.easeus.com/datarecoverywizard/index.htm Restoration, Freeware, limited retrieval capabilities. http://www.webattack.com/get/restoration.html -- Regards Ron Badour MS MVP 1997 - 2007 "Phyxious" <Phyxious@discussions.microsoft.com> wrote in message news:9465D124-D09A-4A12-A664-407D8A433AB5@microsoft.com... > Hello, > > A friend of mine had an issue with her pc. She was in the middle of a > virus > scan and the cat accidently stepped on the power switch of the surge > protector, shutting down the pc. Ever since then windows will not start. > Try > to do a Norton GoBack and restore the system, but it fails. Try by-passing > goback and starting windows normally, or in safe mode and I am unsuccesful > everytime. It will start to boot but then eventually the pc will re-boot. > > We purchased a new HDD, formatted it and everything is up and running now. > I > re-installed the old hardrive so that i can transfer her old files onto > the > new HDD. I can not access it becaus ethere is no drive letter. Goto > computer > management, disk management. > > The drive is there but I can not assing a drive letter because when i > right > click, it is NOT highlighted. Also what is weird is, she had XP Home on > orignally so the file system should be NTFS, and she had to partitions C > and > D. In Disk management the drive shows up as FAT32 and 1 partition. Says it > is > Online, Healthy, and Active. > > I need to get this fixed so that I can access the drive and retrieve all > of > her old data. Is there away to fix this or is she SOL??? Both HDD are SATA > Drives > > I appriciate any help I can get Thank you.
Guest Charles W Davis Posted August 16, 2007 Posted August 16, 2007 Re: XP Home Kill the cat! "Phyxious" <Phyxious@discussions.microsoft.com> wrote in message news:9465D124-D09A-4A12-A664-407D8A433AB5@microsoft.com... > Hello, > > A friend of mine had an issue with her pc. She was in the middle of a > virus > scan and the cat accidently stepped on the power switch of the surge > protector, shutting down the pc. Ever since then windows will not start. > Try > to do a Norton GoBack and restore the system, but it fails. Try by-passing > goback and starting windows normally, or in safe mode and I am unsuccesful > everytime. It will start to boot but then eventually the pc will re-boot. > > We purchased a new HDD, formatted it and everything is up and running now. > I > re-installed the old hardrive so that i can transfer her old files onto > the > new HDD. I can not access it becaus ethere is no drive letter. Goto > computer > management, disk management. > > The drive is there but I can not assing a drive letter because when i > right > click, it is NOT highlighted. Also what is weird is, she had XP Home on > orignally so the file system should be NTFS, and she had to partitions C > and > D. In Disk management the drive shows up as FAT32 and 1 partition. Says it > is > Online, Healthy, and Active. > > I need to get this fixed so that I can access the drive and retrieve all > of > her old data. Is there away to fix this or is she SOL??? Both HDD are SATA > Drives > > I appriciate any help I can get Thank you.
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