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Windows 2003 TS - Software Constantly re-installing


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Guest LeighP
Posted

We have a client - remote with own IT (i.e. have never seen this setup

personally).

They're running Windows Server 2003 Standard Edition Terminal Services.

 

The server has Office 2003 Standard Edition installed on it.

 

We have an Access 2003 Runtime application recently installed on it.

This same runtime application has successfully installed on many hundreds of

PCs and indeed several TS servers perfectly well.

It's an Access 2003 Runtime wrapped in an Installshield expression package

(uses an MSI).

 

On this one instance - every attempt to launch the application file (an

Access mde) sees the whole install of the package fire up and attempt to run

again.

It has been fully removed - and then installed again clean. But the

behaviour persists.

Every launch of either the MDE file (or even the MSAcess.exe itself!) merely

relaunches the whole package installer.

 

This behaviour occurs for Admin as well as limited users.

 

 

Any thoughts would be most welcome indeed! :-S

 

Many thanks.

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Guest Vera Noest [MVP]
Posted

Re: Windows 2003 TS - Software Constantly re-installing

 

Hi Leigh,

 

I assume that this means that KB 911682 didn't solve the problem?

Nothing in the EventLog?

It sounds like the Access Runtime package was deployed with a

Software Installation GPO and published or assigned to all users.

That doesn't work on a TS.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote on

16 aug 2007 in microsoft.public.windows.terminal_services:

> We have a client - remote with own IT (i.e. have never seen this

> setup personally).

> They're running Windows Server 2003 Standard Edition Terminal

> Services.

>

> The server has Office 2003 Standard Edition installed on it.

>

> We have an Access 2003 Runtime application recently installed on

> it. This same runtime application has successfully installed on

> many hundreds of PCs and indeed several TS servers perfectly

> well. It's an Access 2003 Runtime wrapped in an Installshield

> expression package (uses an MSI).

>

> On this one instance - every attempt to launch the application

> file (an Access mde) sees the whole install of the package fire

> up and attempt to run again.

> It has been fully removed - and then installed again clean. But

> the behaviour persists.

> Every launch of either the MDE file (or even the MSAcess.exe

> itself!) merely relaunches the whole package installer.

>

> This behaviour occurs for Admin as well as limited users.

>

>

> Any thoughts would be most welcome indeed! :-S

>

> Many thanks.

Guest LeighP
Posted

Re: Windows 2003 TS - Software Constantly re-installing

 

I've forwarded that KB to them - just keeping the feelers out there for now.

:-)

(The pressure will still be applied to us - even if they don't get around to

it immediately :-S. Such is life.)

 

I'll chase them up on all of this.

 

Many thanks!

 

Leigh

 

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message

news:Xns998EE6046B998veranoesthemutforsse@207.46.248.16...

> Hi Leigh,

>

> I assume that this means that KB 911682 didn't solve the problem?

> Nothing in the EventLog?

> It sounds like the Access Runtime package was deployed with a

> Software Installation GPO and published or assigned to all users.

> That doesn't work on a TS.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> "LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote on

> 16 aug 2007 in microsoft.public.windows.terminal_services:

>

>> We have a client - remote with own IT (i.e. have never seen this

>> setup personally).

>> They're running Windows Server 2003 Standard Edition Terminal

>> Services.

>>

>> The server has Office 2003 Standard Edition installed on it.

>>

>> We have an Access 2003 Runtime application recently installed on

>> it. This same runtime application has successfully installed on

>> many hundreds of PCs and indeed several TS servers perfectly

>> well. It's an Access 2003 Runtime wrapped in an Installshield

>> expression package (uses an MSI).

>>

>> On this one instance - every attempt to launch the application

>> file (an Access mde) sees the whole install of the package fire

>> up and attempt to run again.

>> It has been fully removed - and then installed again clean. But

>> the behaviour persists.

>> Every launch of either the MDE file (or even the MSAcess.exe

>> itself!) merely relaunches the whole package installer.

>>

>> This behaviour occurs for Admin as well as limited users.

>>

>>

>> Any thoughts would be most welcome indeed! :-S

>>

>> Many thanks.

Guest LeighP
Posted

Re: Windows 2003 TS - Software Constantly re-installing

 

Vera,

 

When you say "assigned to all users" - do you mean installed with

permissions for all users to run?

In what way doesn't it work on TS - and what should be done in it's stead?

 

Cheers!

 

Leigh

 

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message

news:Xns998EE6046B998veranoesthemutforsse@207.46.248.16...

> Hi Leigh,

>

> I assume that this means that KB 911682 didn't solve the problem?

> Nothing in the EventLog?

> It sounds like the Access Runtime package was deployed with a

> Software Installation GPO and published or assigned to all users.

> That doesn't work on a TS.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> "LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote on

> 16 aug 2007 in microsoft.public.windows.terminal_services:

>

>> We have a client - remote with own IT (i.e. have never seen this

>> setup personally).

>> They're running Windows Server 2003 Standard Edition Terminal

>> Services.

>>

>> The server has Office 2003 Standard Edition installed on it.

>>

>> We have an Access 2003 Runtime application recently installed on

>> it. This same runtime application has successfully installed on

>> many hundreds of PCs and indeed several TS servers perfectly

>> well. It's an Access 2003 Runtime wrapped in an Installshield

>> expression package (uses an MSI).

>>

>> On this one instance - every attempt to launch the application

>> file (an Access mde) sees the whole install of the package fire

>> up and attempt to run again.

>> It has been fully removed - and then installed again clean. But

>> the behaviour persists.

>> Every launch of either the MDE file (or even the MSAcess.exe

>> itself!) merely relaunches the whole package installer.

>>

>> This behaviour occurs for Admin as well as limited users.

>>

>>

>> Any thoughts would be most welcome indeed! :-S

>>

>> Many thanks.

Guest Vera Noest [MVP]
Posted

Re: Windows 2003 TS - Software Constantly re-installing

 

When you install software through a GPO, you can either assign or

publish the software to users (and only assign to computers).

 

Simply put, "publish" means that the software is available for

users to install if they want to, and will be automatically

installed if they double-click on a document that needs the

application to open it (i.e. double-click a .xls file, and Excel

gets installed).

"Assign" means that it will be automatically installed when they

logon, if they want to or not.

 

This is a method to deploy software to workstations, but it doesn't

work on Terminal Servers. Users can't install software on a TS, and

it should be installed just once, while the server is in install

mode, to ensure multi-user functionality.

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

"LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote on

17 aug 2007:

> Vera,

>

> When you say "assigned to all users" - do you mean installed

> with permissions for all users to run?

> In what way doesn't it work on TS - and what should be done in

> it's stead?

>

> Cheers!

>

> Leigh

>

> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote

> in message

> news:Xns998EE6046B998veranoesthemutforsse@207.46.248.16...

>> Hi Leigh,

>>

>> I assume that this means that KB 911682 didn't solve the

>> problem? Nothing in the EventLog?

>> It sounds like the Access Runtime package was deployed with a

>> Software Installation GPO and published or assigned to all

>> users. That doesn't work on a TS.

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> "LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote

>> on 16 aug 2007 in microsoft.public.windows.terminal_services:

>>

>>> We have a client - remote with own IT (i.e. have never seen

>>> this setup personally).

>>> They're running Windows Server 2003 Standard Edition Terminal

>>> Services.

>>>

>>> The server has Office 2003 Standard Edition installed on it.

>>>

>>> We have an Access 2003 Runtime application recently installed

>>> on it. This same runtime application has successfully

>>> installed on many hundreds of PCs and indeed several TS

>>> servers perfectly well. It's an Access 2003 Runtime wrapped in

>>> an Installshield expression package (uses an MSI).

>>>

>>> On this one instance - every attempt to launch the application

>>> file (an Access mde) sees the whole install of the package

>>> fire up and attempt to run again.

>>> It has been fully removed - and then installed again clean.

>>> But the behaviour persists.

>>> Every launch of either the MDE file (or even the MSAcess.exe

>>> itself!) merely relaunches the whole package installer.

>>>

>>> This behaviour occurs for Admin as well as limited users.

>>>

>>>

>>> Any thoughts would be most welcome indeed! :-S

>>>

>>> Many thanks.

Guest LeighP
Posted

Re: Windows 2003 TS - Software Constantly re-installing

 

Ah Lovely!

 

Forwarded and many thanks again.

 

Leigh

 

"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message

news:Xns998F78D3AB26Fveranoesthemutforsse@207.46.248.16...

> When you install software through a GPO, you can either assign or

> publish the software to users (and only assign to computers).

>

> Simply put, "publish" means that the software is available for

> users to install if they want to, and will be automatically

> installed if they double-click on a document that needs the

> application to open it (i.e. double-click a .xls file, and Excel

> gets installed).

> "Assign" means that it will be automatically installed when they

> logon, if they want to or not.

>

> This is a method to deploy software to workstations, but it doesn't

> work on Terminal Servers. Users can't install software on a TS, and

> it should be installed just once, while the server is in install

> mode, to ensure multi-user functionality.

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> "LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote on

> 17 aug 2007:

>

>> Vera,

>>

>> When you say "assigned to all users" - do you mean installed

>> with permissions for all users to run?

>> In what way doesn't it work on TS - and what should be done in

>> it's stead?

>>

>> Cheers!

>>

>> Leigh

>>

>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote

>> in message

>> news:Xns998EE6046B998veranoesthemutforsse@207.46.248.16...

>>> Hi Leigh,

>>>

>>> I assume that this means that KB 911682 didn't solve the

>>> problem? Nothing in the EventLog?

>>> It sounds like the Access Runtime package was deployed with a

>>> Software Installation GPO and published or assigned to all

>>> users. That doesn't work on a TS.

>>>

>>> _________________________________________________________

>>> Vera Noest

>>> MCSE, CCEA, Microsoft MVP - Terminal Server

>>> TS troubleshooting: http://ts.veranoest.net

>>> ___ please respond in newsgroup, NOT by private email ___

>>>

>>> "LeighP" <LeighNews@NotThisBitDatabaseDevelopment.co.uk> wrote

>>> on 16 aug 2007 in microsoft.public.windows.terminal_services:

>>>

>>>> We have a client - remote with own IT (i.e. have never seen

>>>> this setup personally).

>>>> They're running Windows Server 2003 Standard Edition Terminal

>>>> Services.

>>>>

>>>> The server has Office 2003 Standard Edition installed on it.

>>>>

>>>> We have an Access 2003 Runtime application recently installed

>>>> on it. This same runtime application has successfully

>>>> installed on many hundreds of PCs and indeed several TS

>>>> servers perfectly well. It's an Access 2003 Runtime wrapped in

>>>> an Installshield expression package (uses an MSI).

>>>>

>>>> On this one instance - every attempt to launch the application

>>>> file (an Access mde) sees the whole install of the package

>>>> fire up and attempt to run again.

>>>> It has been fully removed - and then installed again clean.

>>>> But the behaviour persists.

>>>> Every launch of either the MDE file (or even the MSAcess.exe

>>>> itself!) merely relaunches the whole package installer.

>>>>

>>>> This behaviour occurs for Admin as well as limited users.

>>>>

>>>>

>>>> Any thoughts would be most welcome indeed! :-S

>>>>

>>>> Many thanks.


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