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Remediation Incomplete, Status: Failed after quarantine attempt. How to make sure threat eliminated?

Guest J12345678

By Guest J12345678
in Microsoft Products Support & Discussions

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Guest J12345678

Guest J12345678

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I received an alert from Windows Defender that a trojan had been found. the actions available to me were “Quarantine” and “Remove”. I chose quarantine, and after a couple of minutes I was told “Remediation incomplete” and “Status: failed” But I don't have the option to try removing the threat or doing anything else.I did a full scan, which didn't detect any threats. How can I be sure the Trojan has been removed?

 

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