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HELP! BACK-UP FILES INTO AN EXTENAL SEAGATE DRIVE DID NOT OPEN AFTER REFORMATTING MY LAPTOP.

Guest HerbertAI

By Guest HerbertAI
in Microsoft Products Support & Discussions

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Guest HerbertAI

Guest HerbertAI

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I have backed up all my data into an external Seagate drive and have my Acer Aspire 15 Laptop on Windows 10 reformatted. The tech guy told me that I could have Windows 11 so I consented. After this, I was able to restore all the files that I had saved on my desktop. But I was unable to restore any of the files that I have saved to the Document folder. I contacted Seagate and they did everything possible to help with no result. They even try remotely but nothing works. Seagate concluded that I should contact Microsoft for help and let them know that my computer did not have the image file.Pleas

 

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