Printing Blank Pages

[Guest Mike Johnston]

My client's using terminal services starting printing blank pages today. All

clients and all printers. Everything worked fine yesterday. Any ideas on a

fix or what to look for?

 

Mike

[Guest Makarand [MS]]

Re: Printing Blank Pages

 

Mike,

Which Server / Client OS does this happen on ? You can try to uninstall the

printer drivers from the server (Control Panel /Printers / Server Settings /

Drivers / Remove) to see if it helps.

 

Thanks,

Makarand [MSFT]

 

"Mike Johnston" <MikeJohnston@discussions.microsoft.com> wrote in message

news:DAFC6104-478F-4E64-BC08-3755FCEB1291@microsoft.com...

> My client's using terminal services starting printing blank pages today.

> All

> clients and all printers. Everything worked fine yesterday. Any ideas on

> a

> fix or what to look for?

>

> Mike

[Guest Mike Johnston]

Re: Printing Blank Pages

 

Server is 2000 client is XP pro. Although this makes no sense to me I found

that the Print Spooler on the server had stopped. The clients were still

seeing the their printers and they were spitting out blank pages. Restarting

the spooler solved the problem but a review of the logs does not show how or

why the spooler stopped. Thanks for the assistance.

 

Mike

 

"Makarand [MS]" wrote:

> Mike,

> Which Server / Client OS does this happen on ? You can try to uninstall the

> printer drivers from the server (Control Panel /Printers / Server Settings /

> Drivers / Remove) to see if it helps.

>

> Thanks,

> Makarand [MSFT]

>

> "Mike Johnston" <MikeJohnston@discussions.microsoft.com> wrote in message

> news:DAFC6104-478F-4E64-BC08-3755FCEB1291@microsoft.com...

> > My client's using terminal services starting printing blank pages today.

> > All

> > clients and all printers. Everything worked fine yesterday. Any ideas on

> > a

> > fix or what to look for?

> >

> > Mike

>

>

[Guest Vera Noest [MVP]]

Re: Printing Blank Pages

 

A crashing print spooler is often caused by a 3rd party printer

driver which is not TS compatible.

If this happens regularly, uninstall all 3rd party drivers and map

the printers to native drivers.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

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<MikeJohnston@discussions.microsoft.com> wrote on 22 aug 2007 in

microsoft.public.windows.terminal_services:

> Server is 2000 client is XP pro. Although this makes no sense

> to me I found that the Print Spooler on the server had stopped.

> The clients were still seeing the their printers and they were

> spitting out blank pages. Restarting the spooler solved the

> problem but a review of the logs does not show how or why the

> spooler stopped. Thanks for the assistance.

>

> Mike

>

> "Makarand [MS]" wrote:

>

>> Mike,

>> Which Server / Client OS does this happen on ? You can try to

>> uninstall the printer drivers from the server (Control Panel

>> /Printers / Server Settings / Drivers / Remove) to see if it

>> helps.

>>

>> Thanks,

>> Makarand [MSFT]

>>

>> "Mike Johnston" <MikeJohnston@discussions.microsoft.com> wrote

>> in message

>> news:DAFC6104-478F-4E64-BC08-3755FCEB1291@microsoft.com...

>> > My client's using terminal services starting printing blank

>> > pages today. All

>> > clients and all printers. Everything worked fine yesterday.

>> > Any ideas on a

>> > fix or what to look for?

>> >

>> > Mike