Guest Rhonda Posted August 17, 2007 Posted August 17, 2007 About 2 weeks ago my OS crashed. Took it in and they reinstalled Windows XP. Since then my computer will not shut down on it's own--it will not restart--when I turn the computer on it asks me to pick which OS I am using--and it gives me an error message. Network Error: No connection could be made because the target machine actively refused it. Winsock Description: WinSock 2.0 Winsock Status: Running giFT is not running! Can I fix this on my own or should I take it back?????
Guest Curt Christianson Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Hi Rhonda, If you paid "good" money for them to fix it, and it's been that way since you got it back--bring it back to them to either fix, or get a refund. -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Rhonda" <Rhonda@discussions.microsoft.com> wrote in message news:F9DE44D1-A81B-4DEF-B279-53F1055C9DE5@microsoft.com... | About 2 weeks ago my OS crashed. Took it in and they reinstalled Windows XP. | Since then my computer will not shut down on it's own--it will not | restart--when I turn the computer on it asks me to pick which OS I am | using--and it gives me an error message. | | Network Error: | No connection could be made because the target machine actively refused it. | | Winsock Description: WinSock 2.0 | Winsock Status: Running | giFT is not running! | | Can I fix this on my own or should I take it back?????
Guest Shenan Stanley Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Rhonda wrote: > About 2 weeks ago my OS crashed. Took it in and they reinstalled > Windows XP. Since then my computer will not shut down on it's > own--it will not restart--when I turn the computer on it asks me to > pick which OS I am using--and it gives me an error message. > > Network Error: > No connection could be made because the target machine actively > refused it. > > Winsock Description: WinSock 2.0 > Winsock Status: Running > giFT is not running! > > Can I fix this on my own or should I take it back????? Who is 'they'? Sounds like they did a parallel installation - which was dumb. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Rhonda Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! They would be the Geek Squad. On top of all of this the totally wiped my hard drive to reinstall Windows without saying anything to me and I lost everything on my hard drive. "Shenan Stanley" wrote: > Rhonda wrote: > > About 2 weeks ago my OS crashed. Took it in and they reinstalled > > Windows XP. Since then my computer will not shut down on it's > > own--it will not restart--when I turn the computer on it asks me to > > pick which OS I am using--and it gives me an error message. > > > > Network Error: > > No connection could be made because the target machine actively > > refused it. > > > > Winsock Description: WinSock 2.0 > > Winsock Status: Running > > giFT is not running! > > > > Can I fix this on my own or should I take it back????? > > Who is 'they'? > Sounds like they did a parallel installation - which was dumb. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >
Guest Curt Christianson Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Geek Squad--it figures :-( -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Rhonda" <Rhonda@discussions.microsoft.com> wrote in message news:2DB3422C-D272-488B-AE5B-48E40998AE0F@microsoft.com... | They would be the Geek Squad. On top of all of this the totally wiped my | hard drive to reinstall Windows without saying anything to me and I lost | everything on my hard drive. | | "Shenan Stanley" wrote: | | > Rhonda wrote: | > > About 2 weeks ago my OS crashed. Took it in and they reinstalled | > > Windows XP. Since then my computer will not shut down on it's | > > own--it will not restart--when I turn the computer on it asks me to | > > pick which OS I am using--and it gives me an error message. | > > | > > Network Error: | > > No connection could be made because the target machine actively | > > refused it. | > > | > > Winsock Description: WinSock 2.0 | > > Winsock Status: Running | > > giFT is not running! | > > | > > Can I fix this on my own or should I take it back????? | > | > Who is 'they'? | > Sounds like they did a parallel installation - which was dumb. | > | > -- | > Shenan Stanley | > MS-MVP | > -- | > How To Ask Questions The Smart Way | > http://www.catb.org/~esr/faqs/smart-questions.html | > | > | >
Guest Shenan Stanley Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Rhonda wrote: > About 2 weeks ago my OS crashed. Took it in and they reinstalled > Windows XP. Since then my computer will not shut down on it's > own--it will not restart--when I turn the computer on it asks me > to pick which OS I am using--and it gives me an error message. When the machine boots up and asks which OS to boot - what are your choices? Don't use the 'Geek Squad'.. You want to find some local dependable non-chain computer shop if you are going to take it someplace. They actually care about the business - it's their career choice. It is doubtful the Geek Squad can say the same thing. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Curt Christianson Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Sorry Rhonda, I shouldn't let my personal feelings get into things here--I just personally don't care for their service. Make sure they fix your machine to your satisfaction, or demand a refund. Next time bring your computer to a smaller "Mom & Pop" type computer store, and try to avoid all of the "Big Box Stores" that are so prevalent. -- HTH, Curt Windows Support Center http://www.aumha.org Practically Nerded,... http://dundats.mvps.org/Index.htm "Rhonda" <Rhonda@discussions.microsoft.com> wrote in message news:2DB3422C-D272-488B-AE5B-48E40998AE0F@microsoft.com... | They would be the Geek Squad. On top of all of this the totally wiped my | hard drive to reinstall Windows without saying anything to me and I lost | everything on my hard drive. | | "Shenan Stanley" wrote: | | > Rhonda wrote: | > > About 2 weeks ago my OS crashed. Took it in and they reinstalled | > > Windows XP. Since then my computer will not shut down on it's | > > own--it will not restart--when I turn the computer on it asks me to | > > pick which OS I am using--and it gives me an error message. | > > | > > Network Error: | > > No connection could be made because the target machine actively | > > refused it. | > > | > > Winsock Description: WinSock 2.0 | > > Winsock Status: Running | > > giFT is not running! | > > | > > Can I fix this on my own or should I take it back????? | > | > Who is 'they'? | > Sounds like they did a parallel installation - which was dumb. | > | > -- | > Shenan Stanley | > MS-MVP | > -- | > How To Ask Questions The Smart Way | > http://www.catb.org/~esr/faqs/smart-questions.html | > | > | >
Guest Peter Foldes Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! Rhonda Bring it back to them to fix it. And do not use them again. I been reading many bad reviews about Geek Squad. Bring it to a computer repair shop that is reputable next time. They care about their customers more than the Geek bunch. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Rhonda" <Rhonda@discussions.microsoft.com> wrote in message news:F9DE44D1-A81B-4DEF-B279-53F1055C9DE5@microsoft.com... > About 2 weeks ago my OS crashed. Took it in and they reinstalled Windows XP. > Since then my computer will not shut down on it's own--it will not > restart--when I turn the computer on it asks me to pick which OS I am > using--and it gives me an error message. > > Network Error: > No connection could be made because the target machine actively refused it. > > Winsock Description: WinSock 2.0 > Winsock Status: Running > giFT is not running! > > Can I fix this on my own or should I take it back?????
Guest Ken Blake, MVP Posted August 17, 2007 Posted August 17, 2007 Re: HELP!!!!!!!!!!!!!! On Thu, 16 Aug 2007 19:34:07 -0700, Rhonda <Rhonda@discussions.microsoft.com> wrote: > They would be the Geek Squad. On top of all of this the totally wiped my > hard drive to reinstall Windows without saying anything to me and I lost > everything on my hard drive. Over and above what others have said about the Geek Squad (with which I agree), it's completely reprehensible of them to format the drive and cause the loss of everything on it without getting your approval first. This happens far too often, and not just with the Geek Squad. I'm not a lawyer, and have no idea what the chances of success are, but I would love to see someone sue such a company for doing this, and win a big settlement. -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
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