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Posted
I wasn't aware AOL mail has a smiley function. Are you using a third party program like Smiley Central?

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Posted

AOL Smileys

 

Hi, thanks for the reply..

as far as I'm aware the smiley function was always there, so to be honest I'm not sure

As for "Smiley Central" I've since downloaded the software but I can only see the "banner" and I'm unable to insert the smileys into my e-mail....help!

Posted
I was only asking if you used a program like that. I was not suggesting to use it. On the contrary I suggest you uninstall it.

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Posted

Also uninstall MyWebSearch if it got installed along with it.

 

Although it's almost impossible to get any real information on the web about AOL and their software, that includes AOL support itself, it seems it might have the emoticon option in the mail.

 

I have no intention of ever installing AOL or using any of their products like email so I can't personally check this out. I also have not been able to find anything on it using AOL support. That's not surprising.

 

Try the mail settings or preferences. Where in there it might be I have no idea. You could try and see if the Rich Text Format option might help.

 

Also if you are paying AOL to use their proprietary software contact them directly for help. It's hard to troubleshoot AOL problems as they live in a world all their own outside main computing.

 

Sorry I don't have more I can offer at this time.

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Posted

AOL software probably the hardest software to diagnose.

i would try to do a simple test like type in (cry) to see if the emoticon appears....(cry) i cant say is comatible with aol emoticons...

like RandyL said uninstall my web search and smiley central they are both spyware.

let me know if that works or not. i will see if i can get some more info.

regards

danzil

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and loads of other bits i really dont need :D

Posted

It seems AOL uses Smiley Central by default to enable the use of smileys and emoticons. If it is, then please reinstall Smiley Central and see if it brings back the icon or not. :)

 

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Let us know if it helps or not. Good Luck.

 

-- Goku

Posted

mmmm another reason not to use AOL.

cant believe they use smiley central.

regards

danzil

Windows 10 Pro x64

Aqua Jeantech Gaming case

550watt psu.

MSI Gaming Board

32GB DDR3 Corsair gaming Ram

Genuine Intel i7 3.2Ghz

4 x 24x dvdrw

150GB SSD

750GB Hybrid Drive

256 RAID PCI/E SSD for OS

and loads of other bits i really dont need :D

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