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Get child out of dummy family group and back into genuine family group

Guest Concerned father_DW

By Guest Concerned father_DW
in Microsoft Products Support & Discussions

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Guest Concerned father_DW

Guest Concerned father_DW

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I am an 'Organiser' of my family group. My son (12 year old account) managed to leave the family group (to get around Xbox and laptop time/content restrictions) by creating a new family group and joining that (I did not receive any request for him to leave). He set up an organiser for the new family group by making a dummy adult account just for that purpose. However, he now can't rejoin our genuine family group as he can't leave the dummy group. He can't leave that as he receives a message saying the approver needs to grant permission for him to leave as he is a minor. However, he doesn't rem

 

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