Guest Dan Posted August 18, 2007 Posted August 18, 2007 I have a computer at work and it is fully patched through Windows Update but it keeps resetting. It is a Windows Millenium computer and I was wondering if someone here had some ideas about it. In addition, can someone do me a favor and cross-post this question to the Windows Millenium general newsgroup also. I notice Windows ME only has one newsgroup left so I wanted to post here since there are so many experts and I do not know about the Windows Me general newsgroup people.
Guest Don Phillipson Posted August 18, 2007 Posted August 18, 2007 Re: Computer keeps reseting "Dan" <Dan@discussions.microsoft.com> wrote in message news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > I have a computer at work and it is fully patched through Windows Update but > it keeps resetting. It is a Windows Millenium computer and I was wondering > if someone here had some ideas about it. More often than a defective OS, the usual cause is hardware damage, anything from poorly-seated circuitry in sockets to a defect in the motherboard. You can test some hardware features (see web sites on assembling your own PC) but not all. You may find it cheaper overall to buy another computer. -- Don Phillipson Carlsbad Springs (Ottawa, Canada)
Guest Dan Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Thanks! That was what I was afraid it may be. I will try and diagnose the hardware. Any suggestions about the order of what hardware to diagnose first? "Don Phillipson" wrote: > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > > > I have a computer at work and it is fully patched through Windows Update > but > > it keeps resetting. It is a Windows Millenium computer and I was > wondering > > if someone here had some ideas about it. > > More often than a defective OS, the usual cause is > hardware damage, anything from poorly-seated circuitry > in sockets to a defect in the motherboard. You can > test some hardware features (see web sites on > assembling your own PC) but not all. You may find it > cheaper overall to buy another computer. > > -- > Don Phillipson > Carlsbad Springs > (Ottawa, Canada) > > >
Guest glee Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Spontaneous reboots are usually hardware-related, and often the result of overheating. Check that all fans, and especially the processor fan , are operational, and that the processor heat sink (sandwiched between the processor and the fan) is not clogged with dust. A faulty power supply or faulty RAM can also cause this. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "Dan" <Dan@discussions.microsoft.com> wrote in message news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > Thanks! That was what I was afraid it may be. I will try and diagnose the > hardware. Any suggestions about the order of what hardware to diagnose first? > > "Don Phillipson" wrote: > >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> > I have a computer at work and it is fully patched through Windows Update >> but >> > it keeps resetting. It is a Windows Millenium computer and I was >> wondering >> > if someone here had some ideas about it. >> >> More often than a defective OS, the usual cause is >> hardware damage, anything from poorly-seated circuitry >> in sockets to a defect in the motherboard. You can >> test some hardware features (see web sites on >> assembling your own PC) but not all. You may find it >> cheaper overall to buy another computer. >> >> -- >> Don Phillipson >> Carlsbad Springs >> (Ottawa, Canada) >> >> >>
Guest Dan Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Thanks for the advice, Glen. I will go ahead and use the compressed air on Monday inside of the computer. Next, I will check if memory and everything else is seated properly. Third, I will go ahead and check all the fans for issues. Fourth, I will check the ram for issues and then finally the power supply. "glee" wrote: > Spontaneous reboots are usually hardware-related, and often the result of > overheating. Check that all fans, and especially the processor fan , are > operational, and that the processor heat sink (sandwiched between the processor and > the fan) is not clogged with dust. A faulty power supply or faulty RAM can also > cause this. > -- > Glen Ventura, MS MVP Shell/User, A+ > http://dts-l.org/ > http://dts-l.org/goodpost.htm > > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > > Thanks! That was what I was afraid it may be. I will try and diagnose the > > hardware. Any suggestions about the order of what hardware to diagnose first? > > > > "Don Phillipson" wrote: > > > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> > >> > I have a computer at work and it is fully patched through Windows Update > >> but > >> > it keeps resetting. It is a Windows Millenium computer and I was > >> wondering > >> > if someone here had some ideas about it. > >> > >> More often than a defective OS, the usual cause is > >> hardware damage, anything from poorly-seated circuitry > >> in sockets to a defect in the motherboard. You can > >> test some hardware features (see web sites on > >> assembling your own PC) but not all. You may find it > >> cheaper overall to buy another computer. > >> > >> -- > >> Don Phillipson > >> Carlsbad Springs > >> (Ottawa, Canada) > >> > >> > >> > >
Guest glee Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting FWIW, after heat, I would suspect the power supply, then the RAM, in that order. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "Dan" <Dan@discussions.microsoft.com> wrote in message news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > Thanks for the advice, Glen. I will go ahead and use the compressed air on > Monday inside of the computer. Next, I will check if memory and everything > else is seated properly. Third, I will go ahead and check all the fans for > issues. Fourth, I will check the ram for issues and then finally the power > supply. > > "glee" wrote: > >> Spontaneous reboots are usually hardware-related, and often the result of >> overheating. Check that all fans, and especially the processor fan , are >> operational, and that the processor heat sink (sandwiched between the processor >> and >> the fan) is not clogged with dust. A faulty power supply or faulty RAM can also >> cause this. >> -- >> Glen Ventura, MS MVP Shell/User, A+ >> http://dts-l.org/ >> http://dts-l.org/goodpost.htm >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> > Thanks! That was what I was afraid it may be. I will try and diagnose the >> > hardware. Any suggestions about the order of what hardware to diagnose first? >> > >> > "Don Phillipson" wrote: >> > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> > I have a computer at work and it is fully patched through Windows Update >> >> but >> >> > it keeps resetting. It is a Windows Millenium computer and I was >> >> wondering >> >> > if someone here had some ideas about it. >> >> >> >> More often than a defective OS, the usual cause is >> >> hardware damage, anything from poorly-seated circuitry >> >> in sockets to a defect in the motherboard. You can >> >> test some hardware features (see web sites on >> >> assembling your own PC) but not all. You may find it >> >> cheaper overall to buy another computer. >> >> >> >> -- >> >> Don Phillipson >> >> Carlsbad Springs >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >>
Guest Gary S. Terhune Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting My 2 cents (BTDT): 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean contacts), and test fans -- use your finger on the center of the fan to stop it, then let go. It should crank up immediately and quickly. Note that if you don't know what you're doing inside the machine, don't do it. In particular, be careful about static electricity. Ground yourself to the frame of the machine often, even continuously, or use a grounding strap. 2. If it still has the problem, test the RAM using a bootable floppy or CD based tester. IIRC, MemTest is one such. 3. If RAM tests OK, pull out or disconnect all but the basic components. Leave only RAM and HD, and video card unless onboard video is available. (Might also try switching the HD to the Secondary channel.) 4. If possible, install a new copy of Windows on a separate drive or on a new partition on the same drive. Test that. If it works OK, then it's probably a software problem. 5. If all the above fail to identify or fix the problem, then I'd swap out the PSU, then the video card, then the HD, one at a time. Unless I forgot something, if all the above fails to identify the problem, then it's the motherboard. Of course, though I left it out, the system should be thoroughly tested after each step above. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Dan" <Dan@discussions.microsoft.com> wrote in message news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > Thanks for the advice, Glen. I will go ahead and use the compressed air > on > Monday inside of the computer. Next, I will check if memory and > everything > else is seated properly. Third, I will go ahead and check all the fans > for > issues. Fourth, I will check the ram for issues and then finally the > power > supply. > > "glee" wrote: > >> Spontaneous reboots are usually hardware-related, and often the result of >> overheating. Check that all fans, and especially the processor fan , are >> operational, and that the processor heat sink (sandwiched between the >> processor and >> the fan) is not clogged with dust. A faulty power supply or faulty RAM >> can also >> cause this. >> -- >> Glen Ventura, MS MVP Shell/User, A+ >> http://dts-l.org/ >> http://dts-l.org/goodpost.htm >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> > Thanks! That was what I was afraid it may be. I will try and diagnose >> > the >> > hardware. Any suggestions about the order of what hardware to diagnose >> > first? >> > >> > "Don Phillipson" wrote: >> > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> > I have a computer at work and it is fully patched through Windows >> >> > Update >> >> but >> >> > it keeps resetting. It is a Windows Millenium computer and I was >> >> wondering >> >> > if someone here had some ideas about it. >> >> >> >> More often than a defective OS, the usual cause is >> >> hardware damage, anything from poorly-seated circuitry >> >> in sockets to a defect in the motherboard. You can >> >> test some hardware features (see web sites on >> >> assembling your own PC) but not all. You may find it >> >> cheaper overall to buy another computer. >> >> >> >> -- >> >> Don Phillipson >> >> Carlsbad Springs >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >>
Guest Dan Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Thanks Glen. I understand --- 1) heat 2) power supply 3) ram "glee" wrote: > FWIW, after heat, I would suspect the power supply, then the RAM, in that order. > -- > Glen Ventura, MS MVP Shell/User, A+ > http://dts-l.org/ > http://dts-l.org/goodpost.htm > > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > > Thanks for the advice, Glen. I will go ahead and use the compressed air on > > Monday inside of the computer. Next, I will check if memory and everything > > else is seated properly. Third, I will go ahead and check all the fans for > > issues. Fourth, I will check the ram for issues and then finally the power > > supply. > > > > "glee" wrote: > > > >> Spontaneous reboots are usually hardware-related, and often the result of > >> overheating. Check that all fans, and especially the processor fan , are > >> operational, and that the processor heat sink (sandwiched between the processor > >> and > >> the fan) is not clogged with dust. A faulty power supply or faulty RAM can also > >> cause this. > >> -- > >> Glen Ventura, MS MVP Shell/User, A+ > >> http://dts-l.org/ > >> http://dts-l.org/goodpost.htm > >> > >> > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >> > Thanks! That was what I was afraid it may be. I will try and diagnose the > >> > hardware. Any suggestions about the order of what hardware to diagnose first? > >> > > >> > "Don Phillipson" wrote: > >> > > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> >> > >> >> > I have a computer at work and it is fully patched through Windows Update > >> >> but > >> >> > it keeps resetting. It is a Windows Millenium computer and I was > >> >> wondering > >> >> > if someone here had some ideas about it. > >> >> > >> >> More often than a defective OS, the usual cause is > >> >> hardware damage, anything from poorly-seated circuitry > >> >> in sockets to a defect in the motherboard. You can > >> >> test some hardware features (see web sites on > >> >> assembling your own PC) but not all. You may find it > >> >> cheaper overall to buy another computer. > >> >> > >> >> -- > >> >> Don Phillipson > >> >> Carlsbad Springs > >> >> (Ottawa, Canada) > >> >> > >> >> > >> >> > >> > >> > >
Guest Dan Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting That is why you are so great with computers, Gary. You lay it out simply and effectively and it is really helpful. I would like to purchase a grounding strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my rental address near Kirkland Air Force Base. My folks live in Santa Fe, N.M. where I receive my mail for convience reasons. BTW, how is life in California? "Gary S. Terhune" wrote: > My 2 cents (BTDT): > > 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean > contacts), and test fans -- use your finger on the center of the fan to stop > it, then let go. It should crank up immediately and quickly. Note that if > you don't know what you're doing inside the machine, don't do it. In > particular, be careful about static electricity. Ground yourself to the > frame of the machine often, even continuously, or use a grounding strap. > > 2. If it still has the problem, test the RAM using a bootable floppy or CD > based tester. IIRC, MemTest is one such. > > 3. If RAM tests OK, pull out or disconnect all but the basic components. > Leave only RAM and HD, and video card unless onboard video is available. > (Might also try switching the HD to the Secondary channel.) > > 4. If possible, install a new copy of Windows on a separate drive or on a > new partition on the same drive. Test that. If it works OK, then it's > probably a software problem. > > 5. If all the above fail to identify or fix the problem, then I'd swap out > the PSU, then the video card, then the HD, one at a time. > > Unless I forgot something, if all the above fails to identify the problem, > then it's the motherboard. Of course, though I left it out, the system > should be thoroughly tested after each step above. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://www.grystmill.com > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > > Thanks for the advice, Glen. I will go ahead and use the compressed air > > on > > Monday inside of the computer. Next, I will check if memory and > > everything > > else is seated properly. Third, I will go ahead and check all the fans > > for > > issues. Fourth, I will check the ram for issues and then finally the > > power > > supply. > > > > "glee" wrote: > > > >> Spontaneous reboots are usually hardware-related, and often the result of > >> overheating. Check that all fans, and especially the processor fan , are > >> operational, and that the processor heat sink (sandwiched between the > >> processor and > >> the fan) is not clogged with dust. A faulty power supply or faulty RAM > >> can also > >> cause this. > >> -- > >> Glen Ventura, MS MVP Shell/User, A+ > >> http://dts-l.org/ > >> http://dts-l.org/goodpost.htm > >> > >> > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >> > Thanks! That was what I was afraid it may be. I will try and diagnose > >> > the > >> > hardware. Any suggestions about the order of what hardware to diagnose > >> > first? > >> > > >> > "Don Phillipson" wrote: > >> > > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> >> > >> >> > I have a computer at work and it is fully patched through Windows > >> >> > Update > >> >> but > >> >> > it keeps resetting. It is a Windows Millenium computer and I was > >> >> wondering > >> >> > if someone here had some ideas about it. > >> >> > >> >> More often than a defective OS, the usual cause is > >> >> hardware damage, anything from poorly-seated circuitry > >> >> in sockets to a defect in the motherboard. You can > >> >> test some hardware features (see web sites on > >> >> assembling your own PC) but not all. You may find it > >> >> cheaper overall to buy another computer. > >> >> > >> >> -- > >> >> Don Phillipson > >> >> Carlsbad Springs > >> >> (Ottawa, Canada) > >> >> > >> >> > >> >> > >> > >> > > >
Guest glee Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Scroll down to the Courtesy Listings here: http://www.magicyellow.com/category/Computer_Parts_and_Supplies/Albuquerque_NM.html or here: http://www.superpages.com/yellowpages/C-Computer+Hardware+&+Supplies/S-NM/T-Albuquerque/ and give a few a call till you find one that has what you need. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "Dan" <Dan@discussions.microsoft.com> wrote in message news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > That is why you are so great with computers, Gary. You lay it out simply and > effectively and it is really helpful. I would like to purchase a grounding > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my > rental address near Kirkland Air Force Base. My folks live in Santa Fe, N.M. > where I receive my mail for convience reasons. BTW, how is life in > California? > > "Gary S. Terhune" wrote: > >> My 2 cents (BTDT): >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean >> contacts), and test fans -- use your finger on the center of the fan to stop >> it, then let go. It should crank up immediately and quickly. Note that if >> you don't know what you're doing inside the machine, don't do it. In >> particular, be careful about static electricity. Ground yourself to the >> frame of the machine often, even continuously, or use a grounding strap. >> >> 2. If it still has the problem, test the RAM using a bootable floppy or CD >> based tester. IIRC, MemTest is one such. >> >> 3. If RAM tests OK, pull out or disconnect all but the basic components. >> Leave only RAM and HD, and video card unless onboard video is available. >> (Might also try switching the HD to the Secondary channel.) >> >> 4. If possible, install a new copy of Windows on a separate drive or on a >> new partition on the same drive. Test that. If it works OK, then it's >> probably a software problem. >> >> 5. If all the above fail to identify or fix the problem, then I'd swap out >> the PSU, then the video card, then the HD, one at a time. >> >> Unless I forgot something, if all the above fails to identify the problem, >> then it's the motherboard. Of course, though I left it out, the system >> should be thoroughly tested after each step above. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://www.grystmill.com >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >> > Thanks for the advice, Glen. I will go ahead and use the compressed air >> > on >> > Monday inside of the computer. Next, I will check if memory and >> > everything >> > else is seated properly. Third, I will go ahead and check all the fans >> > for >> > issues. Fourth, I will check the ram for issues and then finally the >> > power >> > supply. >> > >> > "glee" wrote: >> > >> >> Spontaneous reboots are usually hardware-related, and often the result of >> >> overheating. Check that all fans, and especially the processor fan , are >> >> operational, and that the processor heat sink (sandwiched between the >> >> processor and >> >> the fan) is not clogged with dust. A faulty power supply or faulty RAM >> >> can also >> >> cause this. >> >> -- >> >> Glen Ventura, MS MVP Shell/User, A+ >> >> http://dts-l.org/ >> >> http://dts-l.org/goodpost.htm >> >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> >> > Thanks! That was what I was afraid it may be. I will try and diagnose >> >> > the >> >> > hardware. Any suggestions about the order of what hardware to diagnose >> >> > first? >> >> > >> >> > "Don Phillipson" wrote: >> >> > >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> >> >> > I have a computer at work and it is fully patched through Windows >> >> >> > Update >> >> >> but >> >> >> > it keeps resetting. It is a Windows Millenium computer and I was >> >> >> wondering >> >> >> > if someone here had some ideas about it. >> >> >> >> >> >> More often than a defective OS, the usual cause is >> >> >> hardware damage, anything from poorly-seated circuitry >> >> >> in sockets to a defect in the motherboard. You can >> >> >> test some hardware features (see web sites on >> >> >> assembling your own PC) but not all. You may find it >> >> >> cheaper overall to buy another computer. >> >> >> >> >> >> -- >> >> >> Don Phillipson >> >> >> Carlsbad Springs >> >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
Guest John Dulak Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Dan wrote: > That is why you are so great with computers, Gary. You lay it out simply and > effectively and it is really helpful. I would like to purchase a grounding > strap. Dan: For occasional use you can make your own ground starp. Cheap grounding strap: (Ground connection) ---- (wire) ----< ~1-2 Meg Ohm Resistor>---< YOU > The value or wattage of the resistor is not critical but should be a few meg Ohms. An alligator clip that can connect to your metal watch band is also convienent. HTH & GL John P.S. If you want to use the ground connection on a power plug make *absolutely* sure the plug is wired correctly. -- \\\||/// ------------------o000----(o)(o)----000o---------------- ----------------------------()-------------------------- '' Madness takes its toll - Please have exact change. '' John Dulak - Gnomeway Services - http://tinyurl.com/2qs6o6
Guest Gary S. Terhune Posted August 19, 2007 Posted August 19, 2007 Re: Computer keeps reseting Others have given you decent answers in re the grounding strap. While I can't speak for the vast majority of California, our little neck of the woods (actually, our vast and sparsely populated wood) is doing pretty well. While it's not been too hot too much, we are having a constant wind that is historically anomalous and somewhat irritating, not to mention being at least as great a fire problem as heat and drought. We care a *lot* about fire danger here. Knock on wood, we've only had one serious fire this year. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Dan" <Dan@discussions.microsoft.com> wrote in message news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > That is why you are so great with computers, Gary. You lay it out simply > and > effectively and it is really helpful. I would like to purchase a > grounding > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my > rental address near Kirkland Air Force Base. My folks live in Santa Fe, > N.M. > where I receive my mail for convience reasons. BTW, how is life in > California? > > "Gary S. Terhune" wrote: > >> My 2 cents (BTDT): >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean >> contacts), and test fans -- use your finger on the center of the fan to >> stop >> it, then let go. It should crank up immediately and quickly. Note that if >> you don't know what you're doing inside the machine, don't do it. In >> particular, be careful about static electricity. Ground yourself to the >> frame of the machine often, even continuously, or use a grounding strap. >> >> 2. If it still has the problem, test the RAM using a bootable floppy or >> CD >> based tester. IIRC, MemTest is one such. >> >> 3. If RAM tests OK, pull out or disconnect all but the basic components. >> Leave only RAM and HD, and video card unless onboard video is available. >> (Might also try switching the HD to the Secondary channel.) >> >> 4. If possible, install a new copy of Windows on a separate drive or on a >> new partition on the same drive. Test that. If it works OK, then it's >> probably a software problem. >> >> 5. If all the above fail to identify or fix the problem, then I'd swap >> out >> the PSU, then the video card, then the HD, one at a time. >> >> Unless I forgot something, if all the above fails to identify the >> problem, >> then it's the motherboard. Of course, though I left it out, the system >> should be thoroughly tested after each step above. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://www.grystmill.com >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >> > Thanks for the advice, Glen. I will go ahead and use the compressed >> > air >> > on >> > Monday inside of the computer. Next, I will check if memory and >> > everything >> > else is seated properly. Third, I will go ahead and check all the fans >> > for >> > issues. Fourth, I will check the ram for issues and then finally the >> > power >> > supply. >> > >> > "glee" wrote: >> > >> >> Spontaneous reboots are usually hardware-related, and often the result >> >> of >> >> overheating. Check that all fans, and especially the processor fan , >> >> are >> >> operational, and that the processor heat sink (sandwiched between the >> >> processor and >> >> the fan) is not clogged with dust. A faulty power supply or faulty >> >> RAM >> >> can also >> >> cause this. >> >> -- >> >> Glen Ventura, MS MVP Shell/User, A+ >> >> http://dts-l.org/ >> >> http://dts-l.org/goodpost.htm >> >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> >> > Thanks! That was what I was afraid it may be. I will try and >> >> > diagnose >> >> > the >> >> > hardware. Any suggestions about the order of what hardware to >> >> > diagnose >> >> > first? >> >> > >> >> > "Don Phillipson" wrote: >> >> > >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> >> >> > I have a computer at work and it is fully patched through Windows >> >> >> > Update >> >> >> but >> >> >> > it keeps resetting. It is a Windows Millenium computer and I was >> >> >> wondering >> >> >> > if someone here had some ideas about it. >> >> >> >> >> >> More often than a defective OS, the usual cause is >> >> >> hardware damage, anything from poorly-seated circuitry >> >> >> in sockets to a defect in the motherboard. You can >> >> >> test some hardware features (see web sites on >> >> >> assembling your own PC) but not all. You may find it >> >> >> cheaper overall to buy another computer. >> >> >> >> >> >> -- >> >> >> Don Phillipson >> >> >> Carlsbad Springs >> >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
Guest Dan Posted August 20, 2007 Posted August 20, 2007 Re: Computer keeps reseting Hmm. I would be interested in knowing which city you live in but you don't have to give it to me since I respect your privacy. Anyway, I worked as a camp counselor in Santa Fe this summer and we saw lots of rain. If you drive now on I-25 between Santa Fe and Albuquerque it is amazing how green it is. The weather has actually had quite a few humid days here and that is really strange for normally dry New Mexico. I grew up in New York so the heat in Tucson, Arizona never agreed with me anyway. I got my Batchelors degree at the University of Arizona. Heck, since the lose of my social security card in 2005, it was stolen in a home burglary I am not at all worried about what people know about me. <grin> "Gary S. Terhune" wrote: > Others have given you decent answers in re the grounding strap. > > While I can't speak for the vast majority of California, our little neck of > the woods (actually, our vast and sparsely populated wood) is doing pretty > well. While it's not been too hot too much, we are having a constant wind > that is historically anomalous and somewhat irritating, not to mention being > at least as great a fire problem as heat and drought. We care a *lot* about > fire danger here. Knock on wood, we've only had one serious fire this year. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://www.grystmill.com > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > > That is why you are so great with computers, Gary. You lay it out simply > > and > > effectively and it is really helpful. I would like to purchase a > > grounding > > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my > > rental address near Kirkland Air Force Base. My folks live in Santa Fe, > > N.M. > > where I receive my mail for convience reasons. BTW, how is life in > > California? > > > > "Gary S. Terhune" wrote: > > > >> My 2 cents (BTDT): > >> > >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean > >> contacts), and test fans -- use your finger on the center of the fan to > >> stop > >> it, then let go. It should crank up immediately and quickly. Note that if > >> you don't know what you're doing inside the machine, don't do it. In > >> particular, be careful about static electricity. Ground yourself to the > >> frame of the machine often, even continuously, or use a grounding strap. > >> > >> 2. If it still has the problem, test the RAM using a bootable floppy or > >> CD > >> based tester. IIRC, MemTest is one such. > >> > >> 3. If RAM tests OK, pull out or disconnect all but the basic components. > >> Leave only RAM and HD, and video card unless onboard video is available. > >> (Might also try switching the HD to the Secondary channel.) > >> > >> 4. If possible, install a new copy of Windows on a separate drive or on a > >> new partition on the same drive. Test that. If it works OK, then it's > >> probably a software problem. > >> > >> 5. If all the above fail to identify or fix the problem, then I'd swap > >> out > >> the PSU, then the video card, then the HD, one at a time. > >> > >> Unless I forgot something, if all the above fails to identify the > >> problem, > >> then it's the motherboard. Of course, though I left it out, the system > >> should be thoroughly tested after each step above. > >> > >> -- > >> Gary S. Terhune > >> MS-MVP Shell/User > >> http://www.grystmill.com > >> > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > >> > Thanks for the advice, Glen. I will go ahead and use the compressed > >> > air > >> > on > >> > Monday inside of the computer. Next, I will check if memory and > >> > everything > >> > else is seated properly. Third, I will go ahead and check all the fans > >> > for > >> > issues. Fourth, I will check the ram for issues and then finally the > >> > power > >> > supply. > >> > > >> > "glee" wrote: > >> > > >> >> Spontaneous reboots are usually hardware-related, and often the result > >> >> of > >> >> overheating. Check that all fans, and especially the processor fan , > >> >> are > >> >> operational, and that the processor heat sink (sandwiched between the > >> >> processor and > >> >> the fan) is not clogged with dust. A faulty power supply or faulty > >> >> RAM > >> >> can also > >> >> cause this. > >> >> -- > >> >> Glen Ventura, MS MVP Shell/User, A+ > >> >> http://dts-l.org/ > >> >> http://dts-l.org/goodpost.htm > >> >> > >> >> > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >> >> > Thanks! That was what I was afraid it may be. I will try and > >> >> > diagnose > >> >> > the > >> >> > hardware. Any suggestions about the order of what hardware to > >> >> > diagnose > >> >> > first? > >> >> > > >> >> > "Don Phillipson" wrote: > >> >> > > >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> >> >> > >> >> >> > I have a computer at work and it is fully patched through Windows > >> >> >> > Update > >> >> >> but > >> >> >> > it keeps resetting. It is a Windows Millenium computer and I was > >> >> >> wondering > >> >> >> > if someone here had some ideas about it. > >> >> >> > >> >> >> More often than a defective OS, the usual cause is > >> >> >> hardware damage, anything from poorly-seated circuitry > >> >> >> in sockets to a defect in the motherboard. You can > >> >> >> test some hardware features (see web sites on > >> >> >> assembling your own PC) but not all. You may find it > >> >> >> cheaper overall to buy another computer. > >> >> >> > >> >> >> -- > >> >> >> Don Phillipson > >> >> >> Carlsbad Springs > >> >> >> (Ottawa, Canada) > >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> > >> > >> > > >
Guest Gary S. Terhune Posted August 20, 2007 Posted August 20, 2007 Re: Computer keeps reseting I have no privacy, and neither do most people anymore. You can find out a LOT about me using the internet. I found a site that listed all of my old addresses (the legit ones) and promised much more if I paid first. I live in beautiful Quincy, California. Google it. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Dan" <Dan@discussions.microsoft.com> wrote in message news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... > Hmm. I would be interested in knowing which city you live in but you > don't > have to give it to me since I respect your privacy. Anyway, I worked as a > camp counselor in Santa Fe this summer and we saw lots of rain. If you > drive > now on I-25 between Santa Fe and Albuquerque it is amazing how green it > is. > The weather has actually had quite a few humid days here and that is > really > strange for normally dry New Mexico. I grew up in New York so the heat in > Tucson, Arizona never agreed with me anyway. I got my Batchelors degree > at > the University of Arizona. Heck, since the lose of my social security > card > in 2005, it was stolen in a home burglary I am not at all worried about > what > people know about me. <grin> > > "Gary S. Terhune" wrote: > >> Others have given you decent answers in re the grounding strap. >> >> While I can't speak for the vast majority of California, our little neck >> of >> the woods (actually, our vast and sparsely populated wood) is doing >> pretty >> well. While it's not been too hot too much, we are having a constant wind >> that is historically anomalous and somewhat irritating, not to mention >> being >> at least as great a fire problem as heat and drought. We care a *lot* >> about >> fire danger here. Knock on wood, we've only had one serious fire this >> year. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://www.grystmill.com >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... >> > That is why you are so great with computers, Gary. You lay it out >> > simply >> > and >> > effectively and it is really helpful. I would like to purchase a >> > grounding >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my >> > rental address near Kirkland Air Force Base. My folks live in Santa >> > Fe, >> > N.M. >> > where I receive my mail for convience reasons. BTW, how is life in >> > California? >> > >> > "Gary S. Terhune" wrote: >> > >> >> My 2 cents (BTDT): >> >> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean >> >> contacts), and test fans -- use your finger on the center of the fan >> >> to >> >> stop >> >> it, then let go. It should crank up immediately and quickly. Note that >> >> if >> >> you don't know what you're doing inside the machine, don't do it. In >> >> particular, be careful about static electricity. Ground yourself to >> >> the >> >> frame of the machine often, even continuously, or use a grounding >> >> strap. >> >> >> >> 2. If it still has the problem, test the RAM using a bootable floppy >> >> or >> >> CD >> >> based tester. IIRC, MemTest is one such. >> >> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic >> >> components. >> >> Leave only RAM and HD, and video card unless onboard video is >> >> available. >> >> (Might also try switching the HD to the Secondary channel.) >> >> >> >> 4. If possible, install a new copy of Windows on a separate drive or >> >> on a >> >> new partition on the same drive. Test that. If it works OK, then it's >> >> probably a software problem. >> >> >> >> 5. If all the above fail to identify or fix the problem, then I'd swap >> >> out >> >> the PSU, then the video card, then the HD, one at a time. >> >> >> >> Unless I forgot something, if all the above fails to identify the >> >> problem, >> >> then it's the motherboard. Of course, though I left it out, the system >> >> should be thoroughly tested after each step above. >> >> >> >> -- >> >> Gary S. Terhune >> >> MS-MVP Shell/User >> >> http://www.grystmill.com >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >> >> > Thanks for the advice, Glen. I will go ahead and use the compressed >> >> > air >> >> > on >> >> > Monday inside of the computer. Next, I will check if memory and >> >> > everything >> >> > else is seated properly. Third, I will go ahead and check all the >> >> > fans >> >> > for >> >> > issues. Fourth, I will check the ram for issues and then finally >> >> > the >> >> > power >> >> > supply. >> >> > >> >> > "glee" wrote: >> >> > >> >> >> Spontaneous reboots are usually hardware-related, and often the >> >> >> result >> >> >> of >> >> >> overheating. Check that all fans, and especially the processor fan >> >> >> , >> >> >> are >> >> >> operational, and that the processor heat sink (sandwiched between >> >> >> the >> >> >> processor and >> >> >> the fan) is not clogged with dust. A faulty power supply or faulty >> >> >> RAM >> >> >> can also >> >> >> cause this. >> >> >> -- >> >> >> Glen Ventura, MS MVP Shell/User, A+ >> >> >> http://dts-l.org/ >> >> >> http://dts-l.org/goodpost.htm >> >> >> >> >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> >> >> > Thanks! That was what I was afraid it may be. I will try and >> >> >> > diagnose >> >> >> > the >> >> >> > hardware. Any suggestions about the order of what hardware to >> >> >> > diagnose >> >> >> > first? >> >> >> > >> >> >> > "Don Phillipson" wrote: >> >> >> > >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> >> >> >> >> > I have a computer at work and it is fully patched through >> >> >> >> > Windows >> >> >> >> > Update >> >> >> >> but >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and I >> >> >> >> > was >> >> >> >> wondering >> >> >> >> > if someone here had some ideas about it. >> >> >> >> >> >> >> >> More often than a defective OS, the usual cause is >> >> >> >> hardware damage, anything from poorly-seated circuitry >> >> >> >> in sockets to a defect in the motherboard. You can >> >> >> >> test some hardware features (see web sites on >> >> >> >> assembling your own PC) but not all. You may find it >> >> >> >> cheaper overall to buy another computer. >> >> >> >> >> >> >> >> -- >> >> >> >> Don Phillipson >> >> >> >> Carlsbad Springs >> >> >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
Guest Dan Posted August 21, 2007 Posted August 21, 2007 Re: Computer keeps reseting Thanks Gary. I googled it from my parent's home address in Santa Fe, NM and it said it would take about an 18 hr. and 37 minute car ride. I guess an airplane would be quicker to reach that destination or it sounds like it would be a 2 (really driving a lot) or 3 day car trip. <grin> "Gary S. Terhune" wrote: > I have no privacy, and neither do most people anymore. You can find out a > LOT about me using the internet. I found a site that listed all of my old > addresses (the legit ones) and promised much more if I paid first. > > I live in beautiful Quincy, California. Google it. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://www.grystmill.com > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... > > Hmm. I would be interested in knowing which city you live in but you > > don't > > have to give it to me since I respect your privacy. Anyway, I worked as a > > camp counselor in Santa Fe this summer and we saw lots of rain. If you > > drive > > now on I-25 between Santa Fe and Albuquerque it is amazing how green it > > is. > > The weather has actually had quite a few humid days here and that is > > really > > strange for normally dry New Mexico. I grew up in New York so the heat in > > Tucson, Arizona never agreed with me anyway. I got my Batchelors degree > > at > > the University of Arizona. Heck, since the lose of my social security > > card > > in 2005, it was stolen in a home burglary I am not at all worried about > > what > > people know about me. <grin> > > > > "Gary S. Terhune" wrote: > > > >> Others have given you decent answers in re the grounding strap. > >> > >> While I can't speak for the vast majority of California, our little neck > >> of > >> the woods (actually, our vast and sparsely populated wood) is doing > >> pretty > >> well. While it's not been too hot too much, we are having a constant wind > >> that is historically anomalous and somewhat irritating, not to mention > >> being > >> at least as great a fire problem as heat and drought. We care a *lot* > >> about > >> fire danger here. Knock on wood, we've only had one serious fire this > >> year. > >> > >> -- > >> Gary S. Terhune > >> MS-MVP Shell/User > >> http://www.grystmill.com > >> > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > >> > That is why you are so great with computers, Gary. You lay it out > >> > simply > >> > and > >> > effectively and it is really helpful. I would like to purchase a > >> > grounding > >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my > >> > rental address near Kirkland Air Force Base. My folks live in Santa > >> > Fe, > >> > N.M. > >> > where I receive my mail for convience reasons. BTW, how is life in > >> > California? > >> > > >> > "Gary S. Terhune" wrote: > >> > > >> >> My 2 cents (BTDT): > >> >> > >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean > >> >> contacts), and test fans -- use your finger on the center of the fan > >> >> to > >> >> stop > >> >> it, then let go. It should crank up immediately and quickly. Note that > >> >> if > >> >> you don't know what you're doing inside the machine, don't do it. In > >> >> particular, be careful about static electricity. Ground yourself to > >> >> the > >> >> frame of the machine often, even continuously, or use a grounding > >> >> strap. > >> >> > >> >> 2. If it still has the problem, test the RAM using a bootable floppy > >> >> or > >> >> CD > >> >> based tester. IIRC, MemTest is one such. > >> >> > >> >> 3. If RAM tests OK, pull out or disconnect all but the basic > >> >> components. > >> >> Leave only RAM and HD, and video card unless onboard video is > >> >> available. > >> >> (Might also try switching the HD to the Secondary channel.) > >> >> > >> >> 4. If possible, install a new copy of Windows on a separate drive or > >> >> on a > >> >> new partition on the same drive. Test that. If it works OK, then it's > >> >> probably a software problem. > >> >> > >> >> 5. If all the above fail to identify or fix the problem, then I'd swap > >> >> out > >> >> the PSU, then the video card, then the HD, one at a time. > >> >> > >> >> Unless I forgot something, if all the above fails to identify the > >> >> problem, > >> >> then it's the motherboard. Of course, though I left it out, the system > >> >> should be thoroughly tested after each step above. > >> >> > >> >> -- > >> >> Gary S. Terhune > >> >> MS-MVP Shell/User > >> >> http://www.grystmill.com > >> >> > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > >> >> > Thanks for the advice, Glen. I will go ahead and use the compressed > >> >> > air > >> >> > on > >> >> > Monday inside of the computer. Next, I will check if memory and > >> >> > everything > >> >> > else is seated properly. Third, I will go ahead and check all the > >> >> > fans > >> >> > for > >> >> > issues. Fourth, I will check the ram for issues and then finally > >> >> > the > >> >> > power > >> >> > supply. > >> >> > > >> >> > "glee" wrote: > >> >> > > >> >> >> Spontaneous reboots are usually hardware-related, and often the > >> >> >> result > >> >> >> of > >> >> >> overheating. Check that all fans, and especially the processor fan > >> >> >> , > >> >> >> are > >> >> >> operational, and that the processor heat sink (sandwiched between > >> >> >> the > >> >> >> processor and > >> >> >> the fan) is not clogged with dust. A faulty power supply or faulty > >> >> >> RAM > >> >> >> can also > >> >> >> cause this. > >> >> >> -- > >> >> >> Glen Ventura, MS MVP Shell/User, A+ > >> >> >> http://dts-l.org/ > >> >> >> http://dts-l.org/goodpost.htm > >> >> >> > >> >> >> > >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >> >> >> > Thanks! That was what I was afraid it may be. I will try and > >> >> >> > diagnose > >> >> >> > the > >> >> >> > hardware. Any suggestions about the order of what hardware to > >> >> >> > diagnose > >> >> >> > first? > >> >> >> > > >> >> >> > "Don Phillipson" wrote: > >> >> >> > > >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> >> >> >> > >> >> >> >> > I have a computer at work and it is fully patched through > >> >> >> >> > Windows > >> >> >> >> > Update > >> >> >> >> but > >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and I > >> >> >> >> > was > >> >> >> >> wondering > >> >> >> >> > if someone here had some ideas about it. > >> >> >> >> > >> >> >> >> More often than a defective OS, the usual cause is > >> >> >> >> hardware damage, anything from poorly-seated circuitry > >> >> >> >> in sockets to a defect in the motherboard. You can > >> >> >> >> test some hardware features (see web sites on > >> >> >> >> assembling your own PC) but not all. You may find it > >> >> >> >> cheaper overall to buy another computer. > >> >> >> >> > >> >> >> >> -- > >> >> >> >> Don Phillipson > >> >> >> >> Carlsbad Springs > >> >> >> >> (Ottawa, Canada) > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> >> > >> > >> > >> > > >
Guest Gary S. Terhune Posted August 21, 2007 Posted August 21, 2007 Re: Computer keeps reseting Hey, my folks (who also live here) were in Santa Fe just yesterday. Dan, please DON'T come to visit me. I do 99.99% of my socializing in these groups, and I like it that way. Also, I'm usually pretty busy, and you talk a lot, <w>. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Dan" <Dan@discussions.microsoft.com> wrote in message news:32A73DD8-29D7-4920-9495-824E44937C49@microsoft.com... > Thanks Gary. I googled it from my parent's home address in Santa Fe, NM > and > it said it would take about an 18 hr. and 37 minute car ride. I guess an > airplane would be quicker to reach that destination or it sounds like it > would be a 2 (really driving a lot) or 3 day car trip. <grin> > > "Gary S. Terhune" wrote: > >> I have no privacy, and neither do most people anymore. You can find out a >> LOT about me using the internet. I found a site that listed all of my old >> addresses (the legit ones) and promised much more if I paid first. >> >> I live in beautiful Quincy, California. Google it. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://www.grystmill.com >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... >> > Hmm. I would be interested in knowing which city you live in but you >> > don't >> > have to give it to me since I respect your privacy. Anyway, I worked >> > as a >> > camp counselor in Santa Fe this summer and we saw lots of rain. If you >> > drive >> > now on I-25 between Santa Fe and Albuquerque it is amazing how green it >> > is. >> > The weather has actually had quite a few humid days here and that is >> > really >> > strange for normally dry New Mexico. I grew up in New York so the heat >> > in >> > Tucson, Arizona never agreed with me anyway. I got my Batchelors >> > degree >> > at >> > the University of Arizona. Heck, since the lose of my social security >> > card >> > in 2005, it was stolen in a home burglary I am not at all worried about >> > what >> > people know about me. <grin> >> > >> > "Gary S. Terhune" wrote: >> > >> >> Others have given you decent answers in re the grounding strap. >> >> >> >> While I can't speak for the vast majority of California, our little >> >> neck >> >> of >> >> the woods (actually, our vast and sparsely populated wood) is doing >> >> pretty >> >> well. While it's not been too hot too much, we are having a constant >> >> wind >> >> that is historically anomalous and somewhat irritating, not to mention >> >> being >> >> at least as great a fire problem as heat and drought. We care a *lot* >> >> about >> >> fire danger here. Knock on wood, we've only had one serious fire this >> >> year. >> >> >> >> -- >> >> Gary S. Terhune >> >> MS-MVP Shell/User >> >> http://www.grystmill.com >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... >> >> > That is why you are so great with computers, Gary. You lay it out >> >> > simply >> >> > and >> >> > effectively and it is really helpful. I would like to purchase a >> >> > grounding >> >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have >> >> > my >> >> > rental address near Kirkland Air Force Base. My folks live in Santa >> >> > Fe, >> >> > N.M. >> >> > where I receive my mail for convience reasons. BTW, how is life in >> >> > California? >> >> > >> >> > "Gary S. Terhune" wrote: >> >> > >> >> >> My 2 cents (BTDT): >> >> >> >> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to >> >> >> clean >> >> >> contacts), and test fans -- use your finger on the center of the >> >> >> fan >> >> >> to >> >> >> stop >> >> >> it, then let go. It should crank up immediately and quickly. Note >> >> >> that >> >> >> if >> >> >> you don't know what you're doing inside the machine, don't do it. >> >> >> In >> >> >> particular, be careful about static electricity. Ground yourself to >> >> >> the >> >> >> frame of the machine often, even continuously, or use a grounding >> >> >> strap. >> >> >> >> >> >> 2. If it still has the problem, test the RAM using a bootable >> >> >> floppy >> >> >> or >> >> >> CD >> >> >> based tester. IIRC, MemTest is one such. >> >> >> >> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic >> >> >> components. >> >> >> Leave only RAM and HD, and video card unless onboard video is >> >> >> available. >> >> >> (Might also try switching the HD to the Secondary channel.) >> >> >> >> >> >> 4. If possible, install a new copy of Windows on a separate drive >> >> >> or >> >> >> on a >> >> >> new partition on the same drive. Test that. If it works OK, then >> >> >> it's >> >> >> probably a software problem. >> >> >> >> >> >> 5. If all the above fail to identify or fix the problem, then I'd >> >> >> swap >> >> >> out >> >> >> the PSU, then the video card, then the HD, one at a time. >> >> >> >> >> >> Unless I forgot something, if all the above fails to identify the >> >> >> problem, >> >> >> then it's the motherboard. Of course, though I left it out, the >> >> >> system >> >> >> should be thoroughly tested after each step above. >> >> >> >> >> >> -- >> >> >> Gary S. Terhune >> >> >> MS-MVP Shell/User >> >> >> http://www.grystmill.com >> >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >> >> >> > Thanks for the advice, Glen. I will go ahead and use the >> >> >> > compressed >> >> >> > air >> >> >> > on >> >> >> > Monday inside of the computer. Next, I will check if memory and >> >> >> > everything >> >> >> > else is seated properly. Third, I will go ahead and check all >> >> >> > the >> >> >> > fans >> >> >> > for >> >> >> > issues. Fourth, I will check the ram for issues and then finally >> >> >> > the >> >> >> > power >> >> >> > supply. >> >> >> > >> >> >> > "glee" wrote: >> >> >> > >> >> >> >> Spontaneous reboots are usually hardware-related, and often the >> >> >> >> result >> >> >> >> of >> >> >> >> overheating. Check that all fans, and especially the processor >> >> >> >> fan >> >> >> >> , >> >> >> >> are >> >> >> >> operational, and that the processor heat sink (sandwiched >> >> >> >> between >> >> >> >> the >> >> >> >> processor and >> >> >> >> the fan) is not clogged with dust. A faulty power supply or >> >> >> >> faulty >> >> >> >> RAM >> >> >> >> can also >> >> >> >> cause this. >> >> >> >> -- >> >> >> >> Glen Ventura, MS MVP Shell/User, A+ >> >> >> >> http://dts-l.org/ >> >> >> >> http://dts-l.org/goodpost.htm >> >> >> >> >> >> >> >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> >> >> >> > Thanks! That was what I was afraid it may be. I will try and >> >> >> >> > diagnose >> >> >> >> > the >> >> >> >> > hardware. Any suggestions about the order of what hardware to >> >> >> >> > diagnose >> >> >> >> > first? >> >> >> >> > >> >> >> >> > "Don Phillipson" wrote: >> >> >> >> > >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >> >> >> >> >> >> >> >> >> > I have a computer at work and it is fully patched through >> >> >> >> >> > Windows >> >> >> >> >> > Update >> >> >> >> >> but >> >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and >> >> >> >> >> > I >> >> >> >> >> > was >> >> >> >> >> wondering >> >> >> >> >> > if someone here had some ideas about it. >> >> >> >> >> >> >> >> >> >> More often than a defective OS, the usual cause is >> >> >> >> >> hardware damage, anything from poorly-seated circuitry >> >> >> >> >> in sockets to a defect in the motherboard. You can >> >> >> >> >> test some hardware features (see web sites on >> >> >> >> >> assembling your own PC) but not all. You may find it >> >> >> >> >> cheaper overall to buy another computer. >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> Don Phillipson >> >> >> >> >> Carlsbad Springs >> >> >> >> >> (Ottawa, Canada) >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
Guest Brian A. Posted August 22, 2007 Posted August 22, 2007 Re: Computer keeps reseting Spfffff, ROTFLMAO, WOOHOO!!! -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Gary S. Terhune" <none> wrote in message news:OfNB7vE5HHA.1204@TK2MSFTNGP03.phx.gbl... > Hey, my folks (who also live here) were in Santa Fe just yesterday. > > Dan, please DON'T come to visit me. I do 99.99% of my socializing in these groups, > and I like it that way. Also, I'm usually pretty busy, and you talk a lot, <w>. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://www.grystmill.com > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:32A73DD8-29D7-4920-9495-824E44937C49@microsoft.com... >> Thanks Gary. I googled it from my parent's home address in Santa Fe, NM and >> it said it would take about an 18 hr. and 37 minute car ride. I guess an >> airplane would be quicker to reach that destination or it sounds like it >> would be a 2 (really driving a lot) or 3 day car trip. <grin> >> >> "Gary S. Terhune" wrote: >> >>> I have no privacy, and neither do most people anymore. You can find out a >>> LOT about me using the internet. I found a site that listed all of my old >>> addresses (the legit ones) and promised much more if I paid first. >>> >>> I live in beautiful Quincy, California. Google it. >>> >>> -- >>> Gary S. Terhune >>> MS-MVP Shell/User >>> http://www.grystmill.com >>> >>> "Dan" <Dan@discussions.microsoft.com> wrote in message >>> news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... >>> > Hmm. I would be interested in knowing which city you live in but you >>> > don't >>> > have to give it to me since I respect your privacy. Anyway, I worked as a >>> > camp counselor in Santa Fe this summer and we saw lots of rain. If you >>> > drive >>> > now on I-25 between Santa Fe and Albuquerque it is amazing how green it >>> > is. >>> > The weather has actually had quite a few humid days here and that is >>> > really >>> > strange for normally dry New Mexico. I grew up in New York so the heat in >>> > Tucson, Arizona never agreed with me anyway. I got my Batchelors degree >>> > at >>> > the University of Arizona. Heck, since the lose of my social security >>> > card >>> > in 2005, it was stolen in a home burglary I am not at all worried about >>> > what >>> > people know about me. <grin> >>> > >>> > "Gary S. Terhune" wrote: >>> > >>> >> Others have given you decent answers in re the grounding strap. >>> >> >>> >> While I can't speak for the vast majority of California, our little neck >>> >> of >>> >> the woods (actually, our vast and sparsely populated wood) is doing >>> >> pretty >>> >> well. While it's not been too hot too much, we are having a constant wind >>> >> that is historically anomalous and somewhat irritating, not to mention >>> >> being >>> >> at least as great a fire problem as heat and drought. We care a *lot* >>> >> about >>> >> fire danger here. Knock on wood, we've only had one serious fire this >>> >> year. >>> >> >>> >> -- >>> >> Gary S. Terhune >>> >> MS-MVP Shell/User >>> >> http://www.grystmill.com >>> >> >>> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >>> >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... >>> >> > That is why you are so great with computers, Gary. You lay it out >>> >> > simply >>> >> > and >>> >> > effectively and it is really helpful. I would like to purchase a >>> >> > grounding >>> >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my >>> >> > rental address near Kirkland Air Force Base. My folks live in Santa >>> >> > Fe, >>> >> > N.M. >>> >> > where I receive my mail for convience reasons. BTW, how is life in >>> >> > California? >>> >> > >>> >> > "Gary S. Terhune" wrote: >>> >> > >>> >> >> My 2 cents (BTDT): >>> >> >> >>> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean >>> >> >> contacts), and test fans -- use your finger on the center of the fan >>> >> >> to >>> >> >> stop >>> >> >> it, then let go. It should crank up immediately and quickly. Note that >>> >> >> if >>> >> >> you don't know what you're doing inside the machine, don't do it. In >>> >> >> particular, be careful about static electricity. Ground yourself to >>> >> >> the >>> >> >> frame of the machine often, even continuously, or use a grounding >>> >> >> strap. >>> >> >> >>> >> >> 2. If it still has the problem, test the RAM using a bootable floppy >>> >> >> or >>> >> >> CD >>> >> >> based tester. IIRC, MemTest is one such. >>> >> >> >>> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic >>> >> >> components. >>> >> >> Leave only RAM and HD, and video card unless onboard video is >>> >> >> available. >>> >> >> (Might also try switching the HD to the Secondary channel.) >>> >> >> >>> >> >> 4. If possible, install a new copy of Windows on a separate drive or >>> >> >> on a >>> >> >> new partition on the same drive. Test that. If it works OK, then it's >>> >> >> probably a software problem. >>> >> >> >>> >> >> 5. If all the above fail to identify or fix the problem, then I'd swap >>> >> >> out >>> >> >> the PSU, then the video card, then the HD, one at a time. >>> >> >> >>> >> >> Unless I forgot something, if all the above fails to identify the >>> >> >> problem, >>> >> >> then it's the motherboard. Of course, though I left it out, the system >>> >> >> should be thoroughly tested after each step above. >>> >> >> >>> >> >> -- >>> >> >> Gary S. Terhune >>> >> >> MS-MVP Shell/User >>> >> >> http://www.grystmill.com >>> >> >> >>> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >>> >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >>> >> >> > Thanks for the advice, Glen. I will go ahead and use the compressed >>> >> >> > air >>> >> >> > on >>> >> >> > Monday inside of the computer. Next, I will check if memory and >>> >> >> > everything >>> >> >> > else is seated properly. Third, I will go ahead and check all the >>> >> >> > fans >>> >> >> > for >>> >> >> > issues. Fourth, I will check the ram for issues and then finally >>> >> >> > the >>> >> >> > power >>> >> >> > supply. >>> >> >> > >>> >> >> > "glee" wrote: >>> >> >> > >>> >> >> >> Spontaneous reboots are usually hardware-related, and often the >>> >> >> >> result >>> >> >> >> of >>> >> >> >> overheating. Check that all fans, and especially the processor fan >>> >> >> >> , >>> >> >> >> are >>> >> >> >> operational, and that the processor heat sink (sandwiched between >>> >> >> >> the >>> >> >> >> processor and >>> >> >> >> the fan) is not clogged with dust. A faulty power supply or faulty >>> >> >> >> RAM >>> >> >> >> can also >>> >> >> >> cause this. >>> >> >> >> -- >>> >> >> >> Glen Ventura, MS MVP Shell/User, A+ >>> >> >> >> http://dts-l.org/ >>> >> >> >> http://dts-l.org/goodpost.htm >>> >> >> >> >>> >> >> >> >>> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >>> >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >>> >> >> >> > Thanks! That was what I was afraid it may be. I will try and >>> >> >> >> > diagnose >>> >> >> >> > the >>> >> >> >> > hardware. Any suggestions about the order of what hardware to >>> >> >> >> > diagnose >>> >> >> >> > first? >>> >> >> >> > >>> >> >> >> > "Don Phillipson" wrote: >>> >> >> >> > >>> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >>> >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >>> >> >> >> >> >>> >> >> >> >> > I have a computer at work and it is fully patched through >>> >> >> >> >> > Windows >>> >> >> >> >> > Update >>> >> >> >> >> but >>> >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and I >>> >> >> >> >> > was >>> >> >> >> >> wondering >>> >> >> >> >> > if someone here had some ideas about it. >>> >> >> >> >> >>> >> >> >> >> More often than a defective OS, the usual cause is >>> >> >> >> >> hardware damage, anything from poorly-seated circuitry >>> >> >> >> >> in sockets to a defect in the motherboard. You can >>> >> >> >> >> test some hardware features (see web sites on >>> >> >> >> >> assembling your own PC) but not all. You may find it >>> >> >> >> >> cheaper overall to buy another computer. >>> >> >> >> >> >>> >> >> >> >> -- >>> >> >> >> >> Don Phillipson >>> >> >> >> >> Carlsbad Springs >>> >> >> >> >> (Ottawa, Canada) >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >>> >> >> >>> >> >> >>> >> >>> >> >>> >> >>> >>> >>> > >
Guest Dan Posted August 22, 2007 Posted August 22, 2007 Re: Computer keeps reseting No argument, there! Everyone says I talk a lot. <g> "Gary S. Terhune" wrote: > Hey, my folks (who also live here) were in Santa Fe just yesterday. > > Dan, please DON'T come to visit me. I do 99.99% of my socializing in these > groups, and I like it that way. Also, I'm usually pretty busy, and you talk > a lot, <w>. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://www.grystmill.com > > "Dan" <Dan@discussions.microsoft.com> wrote in message > news:32A73DD8-29D7-4920-9495-824E44937C49@microsoft.com... > > Thanks Gary. I googled it from my parent's home address in Santa Fe, NM > > and > > it said it would take about an 18 hr. and 37 minute car ride. I guess an > > airplane would be quicker to reach that destination or it sounds like it > > would be a 2 (really driving a lot) or 3 day car trip. <grin> > > > > "Gary S. Terhune" wrote: > > > >> I have no privacy, and neither do most people anymore. You can find out a > >> LOT about me using the internet. I found a site that listed all of my old > >> addresses (the legit ones) and promised much more if I paid first. > >> > >> I live in beautiful Quincy, California. Google it. > >> > >> -- > >> Gary S. Terhune > >> MS-MVP Shell/User > >> http://www.grystmill.com > >> > >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... > >> > Hmm. I would be interested in knowing which city you live in but you > >> > don't > >> > have to give it to me since I respect your privacy. Anyway, I worked > >> > as a > >> > camp counselor in Santa Fe this summer and we saw lots of rain. If you > >> > drive > >> > now on I-25 between Santa Fe and Albuquerque it is amazing how green it > >> > is. > >> > The weather has actually had quite a few humid days here and that is > >> > really > >> > strange for normally dry New Mexico. I grew up in New York so the heat > >> > in > >> > Tucson, Arizona never agreed with me anyway. I got my Batchelors > >> > degree > >> > at > >> > the University of Arizona. Heck, since the lose of my social security > >> > card > >> > in 2005, it was stolen in a home burglary I am not at all worried about > >> > what > >> > people know about me. <grin> > >> > > >> > "Gary S. Terhune" wrote: > >> > > >> >> Others have given you decent answers in re the grounding strap. > >> >> > >> >> While I can't speak for the vast majority of California, our little > >> >> neck > >> >> of > >> >> the woods (actually, our vast and sparsely populated wood) is doing > >> >> pretty > >> >> well. While it's not been too hot too much, we are having a constant > >> >> wind > >> >> that is historically anomalous and somewhat irritating, not to mention > >> >> being > >> >> at least as great a fire problem as heat and drought. We care a *lot* > >> >> about > >> >> fire danger here. Knock on wood, we've only had one serious fire this > >> >> year. > >> >> > >> >> -- > >> >> Gary S. Terhune > >> >> MS-MVP Shell/User > >> >> http://www.grystmill.com > >> >> > >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > >> >> > That is why you are so great with computers, Gary. You lay it out > >> >> > simply > >> >> > and > >> >> > effectively and it is really helpful. I would like to purchase a > >> >> > grounding > >> >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have > >> >> > my > >> >> > rental address near Kirkland Air Force Base. My folks live in Santa > >> >> > Fe, > >> >> > N.M. > >> >> > where I receive my mail for convience reasons. BTW, how is life in > >> >> > California? > >> >> > > >> >> > "Gary S. Terhune" wrote: > >> >> > > >> >> >> My 2 cents (BTDT): > >> >> >> > >> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to > >> >> >> clean > >> >> >> contacts), and test fans -- use your finger on the center of the > >> >> >> fan > >> >> >> to > >> >> >> stop > >> >> >> it, then let go. It should crank up immediately and quickly. Note > >> >> >> that > >> >> >> if > >> >> >> you don't know what you're doing inside the machine, don't do it. > >> >> >> In > >> >> >> particular, be careful about static electricity. Ground yourself to > >> >> >> the > >> >> >> frame of the machine often, even continuously, or use a grounding > >> >> >> strap. > >> >> >> > >> >> >> 2. If it still has the problem, test the RAM using a bootable > >> >> >> floppy > >> >> >> or > >> >> >> CD > >> >> >> based tester. IIRC, MemTest is one such. > >> >> >> > >> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic > >> >> >> components. > >> >> >> Leave only RAM and HD, and video card unless onboard video is > >> >> >> available. > >> >> >> (Might also try switching the HD to the Secondary channel.) > >> >> >> > >> >> >> 4. If possible, install a new copy of Windows on a separate drive > >> >> >> or > >> >> >> on a > >> >> >> new partition on the same drive. Test that. If it works OK, then > >> >> >> it's > >> >> >> probably a software problem. > >> >> >> > >> >> >> 5. If all the above fail to identify or fix the problem, then I'd > >> >> >> swap > >> >> >> out > >> >> >> the PSU, then the video card, then the HD, one at a time. > >> >> >> > >> >> >> Unless I forgot something, if all the above fails to identify the > >> >> >> problem, > >> >> >> then it's the motherboard. Of course, though I left it out, the > >> >> >> system > >> >> >> should be thoroughly tested after each step above. > >> >> >> > >> >> >> -- > >> >> >> Gary S. Terhune > >> >> >> MS-MVP Shell/User > >> >> >> http://www.grystmill.com > >> >> >> > >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > >> >> >> > Thanks for the advice, Glen. I will go ahead and use the > >> >> >> > compressed > >> >> >> > air > >> >> >> > on > >> >> >> > Monday inside of the computer. Next, I will check if memory and > >> >> >> > everything > >> >> >> > else is seated properly. Third, I will go ahead and check all > >> >> >> > the > >> >> >> > fans > >> >> >> > for > >> >> >> > issues. Fourth, I will check the ram for issues and then finally > >> >> >> > the > >> >> >> > power > >> >> >> > supply. > >> >> >> > > >> >> >> > "glee" wrote: > >> >> >> > > >> >> >> >> Spontaneous reboots are usually hardware-related, and often the > >> >> >> >> result > >> >> >> >> of > >> >> >> >> overheating. Check that all fans, and especially the processor > >> >> >> >> fan > >> >> >> >> , > >> >> >> >> are > >> >> >> >> operational, and that the processor heat sink (sandwiched > >> >> >> >> between > >> >> >> >> the > >> >> >> >> processor and > >> >> >> >> the fan) is not clogged with dust. A faulty power supply or > >> >> >> >> faulty > >> >> >> >> RAM > >> >> >> >> can also > >> >> >> >> cause this. > >> >> >> >> -- > >> >> >> >> Glen Ventura, MS MVP Shell/User, A+ > >> >> >> >> http://dts-l.org/ > >> >> >> >> http://dts-l.org/goodpost.htm > >> >> >> >> > >> >> >> >> > >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >> >> >> >> > Thanks! That was what I was afraid it may be. I will try and > >> >> >> >> > diagnose > >> >> >> >> > the > >> >> >> >> > hardware. Any suggestions about the order of what hardware to > >> >> >> >> > diagnose > >> >> >> >> > first? > >> >> >> >> > > >> >> >> >> > "Don Phillipson" wrote: > >> >> >> >> > > >> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >> >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >> >> >> >> >> > >> >> >> >> >> > I have a computer at work and it is fully patched through > >> >> >> >> >> > Windows > >> >> >> >> >> > Update > >> >> >> >> >> but > >> >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and > >> >> >> >> >> > I > >> >> >> >> >> > was > >> >> >> >> >> wondering > >> >> >> >> >> > if someone here had some ideas about it. > >> >> >> >> >> > >> >> >> >> >> More often than a defective OS, the usual cause is > >> >> >> >> >> hardware damage, anything from poorly-seated circuitry > >> >> >> >> >> in sockets to a defect in the motherboard. You can > >> >> >> >> >> test some hardware features (see web sites on > >> >> >> >> >> assembling your own PC) but not all. You may find it > >> >> >> >> >> cheaper overall to buy another computer. > >> >> >> >> >> > >> >> >> >> >> -- > >> >> >> >> >> Don Phillipson > >> >> >> >> >> Carlsbad Springs > >> >> >> >> >> (Ottawa, Canada) > >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> >> > >> > >> > >> > > >
Guest Dan Posted August 22, 2007 Posted August 22, 2007 Re: Computer keeps reseting How's the beer, Brian? <s> "Brian A." wrote: > Spfffff, ROTFLMAO, WOOHOO!!! > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > > > "Gary S. Terhune" <none> wrote in message > news:OfNB7vE5HHA.1204@TK2MSFTNGP03.phx.gbl... > > Hey, my folks (who also live here) were in Santa Fe just yesterday. > > > > Dan, please DON'T come to visit me. I do 99.99% of my socializing in these groups, > > and I like it that way. Also, I'm usually pretty busy, and you talk a lot, <w>. > > > > -- > > Gary S. Terhune > > MS-MVP Shell/User > > http://www.grystmill.com > > > > "Dan" <Dan@discussions.microsoft.com> wrote in message > > news:32A73DD8-29D7-4920-9495-824E44937C49@microsoft.com... > >> Thanks Gary. I googled it from my parent's home address in Santa Fe, NM and > >> it said it would take about an 18 hr. and 37 minute car ride. I guess an > >> airplane would be quicker to reach that destination or it sounds like it > >> would be a 2 (really driving a lot) or 3 day car trip. <grin> > >> > >> "Gary S. Terhune" wrote: > >> > >>> I have no privacy, and neither do most people anymore. You can find out a > >>> LOT about me using the internet. I found a site that listed all of my old > >>> addresses (the legit ones) and promised much more if I paid first. > >>> > >>> I live in beautiful Quincy, California. Google it. > >>> > >>> -- > >>> Gary S. Terhune > >>> MS-MVP Shell/User > >>> http://www.grystmill.com > >>> > >>> "Dan" <Dan@discussions.microsoft.com> wrote in message > >>> news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... > >>> > Hmm. I would be interested in knowing which city you live in but you > >>> > don't > >>> > have to give it to me since I respect your privacy. Anyway, I worked as a > >>> > camp counselor in Santa Fe this summer and we saw lots of rain. If you > >>> > drive > >>> > now on I-25 between Santa Fe and Albuquerque it is amazing how green it > >>> > is. > >>> > The weather has actually had quite a few humid days here and that is > >>> > really > >>> > strange for normally dry New Mexico. I grew up in New York so the heat in > >>> > Tucson, Arizona never agreed with me anyway. I got my Batchelors degree > >>> > at > >>> > the University of Arizona. Heck, since the lose of my social security > >>> > card > >>> > in 2005, it was stolen in a home burglary I am not at all worried about > >>> > what > >>> > people know about me. <grin> > >>> > > >>> > "Gary S. Terhune" wrote: > >>> > > >>> >> Others have given you decent answers in re the grounding strap. > >>> >> > >>> >> While I can't speak for the vast majority of California, our little neck > >>> >> of > >>> >> the woods (actually, our vast and sparsely populated wood) is doing > >>> >> pretty > >>> >> well. While it's not been too hot too much, we are having a constant wind > >>> >> that is historically anomalous and somewhat irritating, not to mention > >>> >> being > >>> >> at least as great a fire problem as heat and drought. We care a *lot* > >>> >> about > >>> >> fire danger here. Knock on wood, we've only had one serious fire this > >>> >> year. > >>> >> > >>> >> -- > >>> >> Gary S. Terhune > >>> >> MS-MVP Shell/User > >>> >> http://www.grystmill.com > >>> >> > >>> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >>> >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... > >>> >> > That is why you are so great with computers, Gary. You lay it out > >>> >> > simply > >>> >> > and > >>> >> > effectively and it is really helpful. I would like to purchase a > >>> >> > grounding > >>> >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my > >>> >> > rental address near Kirkland Air Force Base. My folks live in Santa > >>> >> > Fe, > >>> >> > N.M. > >>> >> > where I receive my mail for convience reasons. BTW, how is life in > >>> >> > California? > >>> >> > > >>> >> > "Gary S. Terhune" wrote: > >>> >> > > >>> >> >> My 2 cents (BTDT): > >>> >> >> > >>> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean > >>> >> >> contacts), and test fans -- use your finger on the center of the fan > >>> >> >> to > >>> >> >> stop > >>> >> >> it, then let go. It should crank up immediately and quickly. Note that > >>> >> >> if > >>> >> >> you don't know what you're doing inside the machine, don't do it. In > >>> >> >> particular, be careful about static electricity. Ground yourself to > >>> >> >> the > >>> >> >> frame of the machine often, even continuously, or use a grounding > >>> >> >> strap. > >>> >> >> > >>> >> >> 2. If it still has the problem, test the RAM using a bootable floppy > >>> >> >> or > >>> >> >> CD > >>> >> >> based tester. IIRC, MemTest is one such. > >>> >> >> > >>> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic > >>> >> >> components. > >>> >> >> Leave only RAM and HD, and video card unless onboard video is > >>> >> >> available. > >>> >> >> (Might also try switching the HD to the Secondary channel.) > >>> >> >> > >>> >> >> 4. If possible, install a new copy of Windows on a separate drive or > >>> >> >> on a > >>> >> >> new partition on the same drive. Test that. If it works OK, then it's > >>> >> >> probably a software problem. > >>> >> >> > >>> >> >> 5. If all the above fail to identify or fix the problem, then I'd swap > >>> >> >> out > >>> >> >> the PSU, then the video card, then the HD, one at a time. > >>> >> >> > >>> >> >> Unless I forgot something, if all the above fails to identify the > >>> >> >> problem, > >>> >> >> then it's the motherboard. Of course, though I left it out, the system > >>> >> >> should be thoroughly tested after each step above. > >>> >> >> > >>> >> >> -- > >>> >> >> Gary S. Terhune > >>> >> >> MS-MVP Shell/User > >>> >> >> http://www.grystmill.com > >>> >> >> > >>> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >>> >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... > >>> >> >> > Thanks for the advice, Glen. I will go ahead and use the compressed > >>> >> >> > air > >>> >> >> > on > >>> >> >> > Monday inside of the computer. Next, I will check if memory and > >>> >> >> > everything > >>> >> >> > else is seated properly. Third, I will go ahead and check all the > >>> >> >> > fans > >>> >> >> > for > >>> >> >> > issues. Fourth, I will check the ram for issues and then finally > >>> >> >> > the > >>> >> >> > power > >>> >> >> > supply. > >>> >> >> > > >>> >> >> > "glee" wrote: > >>> >> >> > > >>> >> >> >> Spontaneous reboots are usually hardware-related, and often the > >>> >> >> >> result > >>> >> >> >> of > >>> >> >> >> overheating. Check that all fans, and especially the processor fan > >>> >> >> >> , > >>> >> >> >> are > >>> >> >> >> operational, and that the processor heat sink (sandwiched between > >>> >> >> >> the > >>> >> >> >> processor and > >>> >> >> >> the fan) is not clogged with dust. A faulty power supply or faulty > >>> >> >> >> RAM > >>> >> >> >> can also > >>> >> >> >> cause this. > >>> >> >> >> -- > >>> >> >> >> Glen Ventura, MS MVP Shell/User, A+ > >>> >> >> >> http://dts-l.org/ > >>> >> >> >> http://dts-l.org/goodpost.htm > >>> >> >> >> > >>> >> >> >> > >>> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >>> >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... > >>> >> >> >> > Thanks! That was what I was afraid it may be. I will try and > >>> >> >> >> > diagnose > >>> >> >> >> > the > >>> >> >> >> > hardware. Any suggestions about the order of what hardware to > >>> >> >> >> > diagnose > >>> >> >> >> > first? > >>> >> >> >> > > >>> >> >> >> > "Don Phillipson" wrote: > >>> >> >> >> > > >>> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message > >>> >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... > >>> >> >> >> >> > >>> >> >> >> >> > I have a computer at work and it is fully patched through > >>> >> >> >> >> > Windows > >>> >> >> >> >> > Update > >>> >> >> >> >> but > >>> >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and I > >>> >> >> >> >> > was > >>> >> >> >> >> wondering > >>> >> >> >> >> > if someone here had some ideas about it. > >>> >> >> >> >> > >>> >> >> >> >> More often than a defective OS, the usual cause is > >>> >> >> >> >> hardware damage, anything from poorly-seated circuitry > >>> >> >> >> >> in sockets to a defect in the motherboard. You can > >>> >> >> >> >> test some hardware features (see web sites on > >>> >> >> >> >> assembling your own PC) but not all. You may find it > >>> >> >> >> >> cheaper overall to buy another computer. > >>> >> >> >> >> > >>> >> >> >> >> -- > >>> >> >> >> >> Don Phillipson > >>> >> >> >> >> Carlsbad Springs > >>> >> >> >> >> (Ottawa, Canada) > >>> >> >> >> >> > >>> >> >> >> >> > >>> >> >> >> >> > >>> >> >> >> > >>> >> >> >> > >>> >> >> > >>> >> >> > >>> >> >> > >>> >> > >>> >> > >>> >> > >>> > >>> > >>> > > > > > >
Guest Brian A. Posted August 22, 2007 Posted August 22, 2007 Re: Computer keeps reseting Wet. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Dan" <Dan@discussions.microsoft.com> wrote in message news:5CA0CFC6-98C5-4F5F-ADC6-EE735857BEFB@microsoft.com... > How's the beer, Brian? <s> > > "Brian A." wrote: > >> Spfffff, ROTFLMAO, WOOHOO!!! >> >> -- >> >> Brian A. Sesko { MS MVP_Shell/User } >> Conflicts start where information lacks. >> http://basconotw.mvps.org/ >> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm >> How to ask a question: http://support.microsoft.com/kb/555375 >> >> >> "Gary S. Terhune" <none> wrote in message >> news:OfNB7vE5HHA.1204@TK2MSFTNGP03.phx.gbl... >> > Hey, my folks (who also live here) were in Santa Fe just yesterday. >> > >> > Dan, please DON'T come to visit me. I do 99.99% of my socializing in these >> > groups, >> > and I like it that way. Also, I'm usually pretty busy, and you talk a lot, <w>. >> > >> > -- >> > Gary S. Terhune >> > MS-MVP Shell/User >> > http://www.grystmill.com >> > >> > "Dan" <Dan@discussions.microsoft.com> wrote in message >> > news:32A73DD8-29D7-4920-9495-824E44937C49@microsoft.com... >> >> Thanks Gary. I googled it from my parent's home address in Santa Fe, NM and >> >> it said it would take about an 18 hr. and 37 minute car ride. I guess an >> >> airplane would be quicker to reach that destination or it sounds like it >> >> would be a 2 (really driving a lot) or 3 day car trip. <grin> >> >> >> >> "Gary S. Terhune" wrote: >> >> >> >>> I have no privacy, and neither do most people anymore. You can find out a >> >>> LOT about me using the internet. I found a site that listed all of my old >> >>> addresses (the legit ones) and promised much more if I paid first. >> >>> >> >>> I live in beautiful Quincy, California. Google it. >> >>> >> >>> -- >> >>> Gary S. Terhune >> >>> MS-MVP Shell/User >> >>> http://www.grystmill.com >> >>> >> >>> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >>> news:CD4B9B7B-68A5-443F-8924-187489EB301F@microsoft.com... >> >>> > Hmm. I would be interested in knowing which city you live in but you >> >>> > don't >> >>> > have to give it to me since I respect your privacy. Anyway, I worked as a >> >>> > camp counselor in Santa Fe this summer and we saw lots of rain. If you >> >>> > drive >> >>> > now on I-25 between Santa Fe and Albuquerque it is amazing how green it >> >>> > is. >> >>> > The weather has actually had quite a few humid days here and that is >> >>> > really >> >>> > strange for normally dry New Mexico. I grew up in New York so the heat in >> >>> > Tucson, Arizona never agreed with me anyway. I got my Batchelors degree >> >>> > at >> >>> > the University of Arizona. Heck, since the lose of my social security >> >>> > card >> >>> > in 2005, it was stolen in a home burglary I am not at all worried about >> >>> > what >> >>> > people know about me. <grin> >> >>> > >> >>> > "Gary S. Terhune" wrote: >> >>> > >> >>> >> Others have given you decent answers in re the grounding strap. >> >>> >> >> >>> >> While I can't speak for the vast majority of California, our little neck >> >>> >> of >> >>> >> the woods (actually, our vast and sparsely populated wood) is doing >> >>> >> pretty >> >>> >> well. While it's not been too hot too much, we are having a constant wind >> >>> >> that is historically anomalous and somewhat irritating, not to mention >> >>> >> being >> >>> >> at least as great a fire problem as heat and drought. We care a *lot* >> >>> >> about >> >>> >> fire danger here. Knock on wood, we've only had one serious fire this >> >>> >> year. >> >>> >> >> >>> >> -- >> >>> >> Gary S. Terhune >> >>> >> MS-MVP Shell/User >> >>> >> http://www.grystmill.com >> >>> >> >> >>> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >>> >> news:82D0ADA6-3031-4B91-9251-7D3D14049436@microsoft.com... >> >>> >> > That is why you are so great with computers, Gary. You lay it out >> >>> >> > simply >> >>> >> > and >> >>> >> > effectively and it is really helpful. I would like to purchase a >> >>> >> > grounding >> >>> >> > strap. Can I pick up one anywhere in Albuquerque, N.M. where I have my >> >>> >> > rental address near Kirkland Air Force Base. My folks live in Santa >> >>> >> > Fe, >> >>> >> > N.M. >> >>> >> > where I receive my mail for convience reasons. BTW, how is life in >> >>> >> > California? >> >>> >> > >> >>> >> > "Gary S. Terhune" wrote: >> >>> >> > >> >>> >> >> My 2 cents (BTDT): >> >>> >> >> >> >>> >> >> 1. Clean the thing, reseat RAM and cards (use a pencil eraser to clean >> >>> >> >> contacts), and test fans -- use your finger on the center of the fan >> >>> >> >> to >> >>> >> >> stop >> >>> >> >> it, then let go. It should crank up immediately and quickly. Note that >> >>> >> >> if >> >>> >> >> you don't know what you're doing inside the machine, don't do it. In >> >>> >> >> particular, be careful about static electricity. Ground yourself to >> >>> >> >> the >> >>> >> >> frame of the machine often, even continuously, or use a grounding >> >>> >> >> strap. >> >>> >> >> >> >>> >> >> 2. If it still has the problem, test the RAM using a bootable floppy >> >>> >> >> or >> >>> >> >> CD >> >>> >> >> based tester. IIRC, MemTest is one such. >> >>> >> >> >> >>> >> >> 3. If RAM tests OK, pull out or disconnect all but the basic >> >>> >> >> components. >> >>> >> >> Leave only RAM and HD, and video card unless onboard video is >> >>> >> >> available. >> >>> >> >> (Might also try switching the HD to the Secondary channel.) >> >>> >> >> >> >>> >> >> 4. If possible, install a new copy of Windows on a separate drive or >> >>> >> >> on a >> >>> >> >> new partition on the same drive. Test that. If it works OK, then it's >> >>> >> >> probably a software problem. >> >>> >> >> >> >>> >> >> 5. If all the above fail to identify or fix the problem, then I'd swap >> >>> >> >> out >> >>> >> >> the PSU, then the video card, then the HD, one at a time. >> >>> >> >> >> >>> >> >> Unless I forgot something, if all the above fails to identify the >> >>> >> >> problem, >> >>> >> >> then it's the motherboard. Of course, though I left it out, the system >> >>> >> >> should be thoroughly tested after each step above. >> >>> >> >> >> >>> >> >> -- >> >>> >> >> Gary S. Terhune >> >>> >> >> MS-MVP Shell/User >> >>> >> >> http://www.grystmill.com >> >>> >> >> >> >>> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >>> >> >> news:AA1F7490-ABC2-4C63-89EB-D73636B62396@microsoft.com... >> >>> >> >> > Thanks for the advice, Glen. I will go ahead and use the compressed >> >>> >> >> > air >> >>> >> >> > on >> >>> >> >> > Monday inside of the computer. Next, I will check if memory and >> >>> >> >> > everything >> >>> >> >> > else is seated properly. Third, I will go ahead and check all the >> >>> >> >> > fans >> >>> >> >> > for >> >>> >> >> > issues. Fourth, I will check the ram for issues and then finally >> >>> >> >> > the >> >>> >> >> > power >> >>> >> >> > supply. >> >>> >> >> > >> >>> >> >> > "glee" wrote: >> >>> >> >> > >> >>> >> >> >> Spontaneous reboots are usually hardware-related, and often the >> >>> >> >> >> result >> >>> >> >> >> of >> >>> >> >> >> overheating. Check that all fans, and especially the processor fan >> >>> >> >> >> , >> >>> >> >> >> are >> >>> >> >> >> operational, and that the processor heat sink (sandwiched between >> >>> >> >> >> the >> >>> >> >> >> processor and >> >>> >> >> >> the fan) is not clogged with dust. A faulty power supply or faulty >> >>> >> >> >> RAM >> >>> >> >> >> can also >> >>> >> >> >> cause this. >> >>> >> >> >> -- >> >>> >> >> >> Glen Ventura, MS MVP Shell/User, A+ >> >>> >> >> >> http://dts-l.org/ >> >>> >> >> >> http://dts-l.org/goodpost.htm >> >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >>> >> >> >> news:BE1CCDB0-D4F5-4AB6-BC70-2ED10177C6DE@microsoft.com... >> >>> >> >> >> > Thanks! That was what I was afraid it may be. I will try and >> >>> >> >> >> > diagnose >> >>> >> >> >> > the >> >>> >> >> >> > hardware. Any suggestions about the order of what hardware to >> >>> >> >> >> > diagnose >> >>> >> >> >> > first? >> >>> >> >> >> > >> >>> >> >> >> > "Don Phillipson" wrote: >> >>> >> >> >> > >> >>> >> >> >> >> "Dan" <Dan@discussions.microsoft.com> wrote in message >> >>> >> >> >> >> news:887C84CB-1CB9-47CA-B745-CE6CC8B50AD1@microsoft.com... >> >>> >> >> >> >> >> >>> >> >> >> >> > I have a computer at work and it is fully patched through >> >>> >> >> >> >> > Windows >> >>> >> >> >> >> > Update >> >>> >> >> >> >> but >> >>> >> >> >> >> > it keeps resetting. It is a Windows Millenium computer and I >> >>> >> >> >> >> > was >> >>> >> >> >> >> wondering >> >>> >> >> >> >> > if someone here had some ideas about it. >> >>> >> >> >> >> >> >>> >> >> >> >> More often than a defective OS, the usual cause is >> >>> >> >> >> >> hardware damage, anything from poorly-seated circuitry >> >>> >> >> >> >> in sockets to a defect in the motherboard. You can >> >>> >> >> >> >> test some hardware features (see web sites on >> >>> >> >> >> >> assembling your own PC) but not all. You may find it >> >>> >> >> >> >> cheaper overall to buy another computer. >> >>> >> >> >> >> >> >>> >> >> >> >> -- >> >>> >> >> >> >> Don Phillipson >> >>> >> >> >> >> Carlsbad Springs >> >>> >> >> >> >> (Ottawa, Canada) >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >> >>> >> >> >>> >> >> >>> >> >> >>> >> >>> >> >>> >> > >> > >> >>
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